"First off I'm very happy with the computer, it was a reasonable deal during the current shortages, shipped quickly and well packaged. No bloatware, the system was configured well, bios was reasonably new (on the motherboard, not the GPU...). Component options were good, and the defaults all seemed well suited, with some exception...

Now the negatives, and for a $3500 system I feel they are justified. First, extra fans were ordered, but not included, to CPU solutions credit they did offer to send me replacements, or a credit (I chose a credit). The larger issue in my mind was the choice of the CPU cooler, while the recommended cooler is certainly one of the best on the market (gamers nexus had a great video on the Artic Liquid Freezer II) it is not a good fit for the case this particular system used. The case mounting options for this cooler are limited to 1 option, which "does work". But other AIO coolers with a thinner radiator would be much more versatile, not necessitating a new cooler purchase (or a case transplant) if say you want to prioritize GPU cooler over CPU cooling. Or would like to use a push fan configuration instead of a pull, either for esthetic or performance reasons. Both the case (4000D airflow) and the cooler are great items, but they do not work great together. Lastly the AIO cooler, again not a great fit for this case, was installed in such a way that one of the two top fan mounting locations that still could have been used was blocked by the hoses, an issue I rectified while trying to move the AIO to a different configuration, landing back at the installed one, only with a twist (to move the hoses). "

"CPU Solutions were great to deal with. Very helpful when ordering my computer - NO pressure - NO Up-sell - Just an open and honest recommendation.
System was delivered in a timely fashion - very well packaged.
Support after the purchase was easy - no long wait times or excuses These gentlemen wre great to deal with.
I highly recommend CPU Solutions ! "

"These guys were perfect!! They delivered products fast and everything worked like it should once installed. "

"Everything great with the order process. I really like the detailed specifications on the website. Quick and helpful chat sessions."

"Ordered a tricked-out gaming PC at a fairly low price. Good customer service."

"Its been almost 1 year since I ordered my current home video editing computer that I use on a daily basis. This computer has been put through a LOT of video editing and other very high use data crunching softwares. I cannot tell you how AWESOME this computer has been all through the near year that I've had it! Here's what I bought....

Ryzen 9 CAD/CAM Workstation 3900X Max 4.6ghz 12 Core, 64 GB RAM, 1000GB M.2 NVME SSD, Win 10 Pro, NVIDIA Quadro P2200 w/5GB (CEV-7642) (I upgraded the hard drive to be a 2TB M.2 drive at the time of the order)

I use this for my wife's business primarily editing videos. I use it though for a LOT of other things, up to just surfing the web. As I HATE to make "Murphy's Law" poke his head up, this computer has never hiccuped ONCE! It's the fastest computer I've ever owned and it just keeps asking for MORE!

I HIGHLY advise anyone who needs a FAST and RELIABLE computer to order from CUP Solutions! I am NOT an employee in any way. In fact, I will soon order another one from them.

Down-side -- The ordering and build process seems to take a touch longer than I would have liked to see, HOWEVER, I was no realizing how much building and MAJOR testing they do before they ship it to the customer. Just wait the amount of time and you'll be AMAZED at the quality of system you're going to get!!"

"Lots of selection and I was able to easily customize.
"

"I bought a barebones setup from the CPU Solutions crew back in 2014, and just recently (November 2021) bought a custom build at great value from their Black Friday sale.

They take good care with thoroughly testing their builds and packing for safe & secure shipping. "

"Easy ordering process on the CPU website, easy to upgrade components as needed. I called in to ask questions and got really good immediate customer service. These guys know their stuff. Machine arrived as advertised, packaged really well. Highly satisfied and recommend. "

"I purchased a new computer but had an issue they were prompt to take care of the problem for me I would recommend CPU solutions to anyone Great service."

"I created my customized computer with parts that are not available and CPU Solutions.com was able to provide what I wanted."

"Third time purchasing a computer from CPUSolutions and the options to customize systems including info about available slots and details on all the parts was really helpful. Spent years building my own system from scratch but now they are my go to for computers. "

"I have a CPU PC and when my husband needed a new computer I immediately went to their website and ordered him one. It arrived very quickly and had all the components I wanted. If I ever have questions they personally answer the phone, no bots ever and help with whatever you need."

"I bought my computer from CPU Solutions in January 2019. I had searched for a couple of months before deciding on going with them. The components all seemed to be of great quality at a very reasonable price, but I was a little skeptical about them, since I had never heard of them before. In any event, I decided to take a chance. Well, I couldn't be more pleased with my purchase. The product arrived on time, was very securely packaged, and it has performed flawlessly over the last 2 1/2 years. I can't recommend them highly enough!"

"So I decided to go back to them when I felt it was time for a new build.
As far as dealing with the people at CPU Solutions. It was as good this past time as it was the first time. Great people! They were patient, took my orders. I had a couple of different build specs to stay within a 5k budget. The gentleman I talked with (the same person every time) offered a few substitutions for items they didn't have in stock, and had a quotes to me by the end of the day.

With the current demand, and price of graphic cards at this time. They were able to build this computer for about the same, if not a few $ less than it would have cost me to order the parts, and build it myself.

The new build is almost as nice as the first one, but there was a couple of issues. Not deal breakers, but still I should not have had to correct them myself; the issues simply shouldn't have been there.
The first was the filter screen on the front was in upside down, and had slid down out of place, so it was not filtering the inflow of air. It has a track to follow, and magnets in the top of it that clearly indicate the correct positioning.
The second was the 3080 graphics card power supply was daisy-chained. Drawing too much power through one cable when the computer is under a high load. A well-known "no no" for a high-end video card.
Both issues were nothing more than someone trying to rush their work. Again not a big deal, because they were easy for me to correct, but still, I shouldn't have had to.
If someone with no knowledge of building computers had received this machine. It would have a great running machine, just as it came to me. Although with a shorter life over the long run.

And yes, I would recommend, and buy from them again. There were no false promises or expectations, just good business. They took my order. Said they could get it done within a reasonable time frame, and I had a new computer delivered to my door within 10 days."