"I take the time to rate this store due to their outstanding selection, service, and price. I have purchased a Pro DSLR, a Canon G6, and TONS of Canon paper and other things, and always the best- if it was out of stock, they informed me (and that only once, some photo paper). Cameras shipped quick and no gouging on shipping charges. Highly recommended! I would rate them the highest on communication alone...."

"When was the last time that a business owner called you to let you know about the status of your order, and to explain why their verification process for first-time buyers is so stringent?

That is exactly what happened to me today when I made my second order from Canoga for another "must have" L-series Canon lens. I learned that the company is a family business committed to great prices and excellent service, and I have now experienced both.

If you are anxious about making a web-based purchase, fear not. When you place an order with Canoga, you are virtually embraced, and encouraged to communicate via email or telephone at your convenience. When you call on the phone, you get to talk to a human. When you send an email you get a thoughtful response. When you receive your well-packed items you will smile.

Discriminating buyers have choices and the folks at Canoga know that. Unlike so many, they don't lure you with grey market products and unbelievably low prices. They simply deliver the goods and at excellent prices too boot.

Thanks.

Oscar"

"Ordered a Canon 24-70 2.8L Lens and polarizing filter. Received order in perfect condition in about 4 business days. The store called my home to verify that the order had been shipped, but no attempt to sell me additional merchandise.
Excellent service and value"

"Great price, shipped same day, low shipping cost. Will definately order from them again. No hassle."

"This was a first order and a large order with requested overnight shipping ($175) with "Please rush, need shipping today" in the comment box. Because of the large dollar amount of a first order, I understand extra verification efforts--I would do the same. However, everything about the order said rush, hurry, ship today.

So...how did Canoga contact me to request that I verify with my credit card company? By phone? No...by email. Only by luck did I get it in time. Ordinarily I would not have in time.

This is a small complaint, all things considered, but in this instance it would have been a big problem for me, since a day late might was well have been two weeks--and not worth $175 in shipping."

"After reading the reviews on this site, I decided to order a Canon 20d and lenses from CanogaCamera. I'm happy I did. I ordered Monday night and paid a little extra for 3-day ground so I would have it to use for the upcoming weekend. My bank held up processing a day. I called Conaga to verify order was finally being processed (they were extremely polite and patient) and commented about missing the weekend. The well packaged camera (the boxes received damage during shipment but camera and lenses were safe) arrived Friday - I noticed the shipping order had changed to 2-day air at no cost to me! My wife is shopping for a small carry around digital and I know who I'll be buying from. EXTREMELY SATISFIED"

"Purchased Nikon D70 18-70 lens, DX 1 GB package including Lexar CF 80X 1 GB, Nikon case, Hoya 67 uv excel filter, Nikon D70 18-70 digital camera kit. Placed order Feb 2 invoice dated Feb 3 arrived UPS ground 14.45 as stated in 5 working days. Phonecall follow up after order telling me it was being put in the mail total price with shipping 1339.39. Well packaged and new in box. Very helpful (Derek) highest recommendation for buy! Will purchase SB-600 and 70-300 f4-5.6 based on great service and lowest price!"

"Order shipped the same day. Their prices are good, fair shipping rates, and they don't pull any of that call you to upsell, crud. The rep threw in a lens cloth, though it leaves too much lint. The site is old, and is in dire need of an overhaul but other than that this is a reputable, reliable company. This is my 2nd order with them, but it won't be my last."

"I ordered an overnight delivery of Canon Powershot S-70 and got it as promised. Item arrived undamage and the unit is definitely not tampered- not like the one i returned from Amazon.com problem with 1 dead lcd pixel and a blurry optical view finder.
I`m very happy with the camera so far and operates flawlessly. I was really torn between Canoga.com and Newegg.com from purchasing this camera. I went ahead and chose Canoga since the price is lower than Newegg and also has a good seller review like Newegg.com.

I highly recommend this store A+++
(Thanks Derek! )

From my experience I`ll stay away from NJ stores.

"

"Outstanding customers service, prices, order security, delivery, and follow-up. Best experience I've had purchasing Camera equipment online. I've used several very reputable online companies. These guys win hands down. My guy was Derick, let me suggest him.
Derick called and confirmed order following up on details.
As long as this level of service/pricing continues they will have all my business"

"After missing a bid offering on eBay for a Nikon D70 package from Canoga Camera, I decided to call them direct asking if I could get the same package over the phone. Greg told me I could and quoted a fair price. I also wanted two lens filters. They were out of one of them. Greg said he would upgrade the missing filter at no additional cost. I asked if I should upgrade the other filter to match. He said don't spend the extra money. Upon receiving the order, I found two upgraded filters at no additional cost and a lens cleaning cloth thrown in as well. I'm a very happy camper!!!"

"Called to order a Nikon D2h. There were out, and Chris said to order over the internet, and since it was shown to be in the warehouse, it would probably be shipped the next day. Called the next day, and it was shipped. Gregg called and asked to verify the credit card information since I was a first time customer. Given the tracking number by E mail, and it was delivered on Friday. Would highly reccommend them for service and also a good price.

Jim Comfort"

"Everything about this place is A-1 in my book! I started by asking some questions via email. I received prompt replies from Greg. When I was ready to order, I talked to the same Greg and received prompt and courteous service. That was late in the morning one day. Since I was shipping to work, they asked that I verify address with my cc co. That same day my order was shipped and I received it on Monday (I would have had it Saturday, but I shipped it to work. Rats!). Everything was packed securely and was definitely brand new (no repacked demos or anything like that here!). So far everything I ordered is working great, so I can't comment on returns or exchanges, but nothing in my experience would lead me to believe that I wouldn't get the same great service.

Finally, two of the products had rebates and both forms were packed with my order. I didn't have to worry about that like I've heard about some other places. Way to go!"

"Ordered a couple of lenses and filters, received a quick order confirmation e-mail and a phone call to confirm my credit card information (probably because it was my first order with them). The order shipped the same day of the phone call (received e-mail with UPS tracking info) and arrived two days later. Everything arrived in good condition, very well packed. I would by from them again."

"Very good to deal with. Always ship when they say (as long as item is in stock). The only problem I had was with alternate shipping address - more of a problem with Credit Card company than with Canoga.

CAVEAT, I have never had to return anything yet for an exchange or refund, so I don't have any comment on this. This is the true test of satisfaction."