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Product & services pricing
4.70/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.68/5
Customer service:
4.68/5
Return/Replacement policy:
4.84/5
Featured Review


Verified
5/5

2022-07-15

Best Price out there!

"We needed some carpet for a remodel we were doing and try to go local when the price is fair. Not this time, with the smaller dealers feeling the squeeze the quotes we got were MUCH higher (like 100%) than American carpet. It wasn't a large order by any means but they still treated us as if it were. Great salespeople, fair shipping, will be our go to for flooring from here on out!
"

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Verified
5/5

2022-07-15

Third Order

"Another excellent experience ordering carpets from American Carpet Wholesalers. Our first order was in 2014, our second order was in 2018, and our third order was in 2022. With each order, we received superior service and continue to tell our family, neighbors, and friends who have viewed our carpeted rooms how we purchased the carpet and pad directly from Georgia. With each installation, our installer commented on the quality of the carpet and pad we had purchased. We are very pleased with the outcome.

Regina Williams handled each order for us. She was exceptionally patient in helping me to select the best quality carpet and pad. It was very helpful for me to receive samples and have such a selection available through your website. I was very happy that Regina was able to help me with all 3 orders. She answered all of my questions, provided good advice, and most importantly mailed samples so that I could decide on the type and color of carpet for the room it would be installed in.

It was very helpful for me to navigate your website to view carpets filtered by material (nylon), weight, brand, etc: much better was to get information than going to a local store to view a limited amount of samples.

I'll be back for my next order!
"

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Verified
5/5

2020-09-16

great customer service, fast shipping

"Always an excellent experience ordering from ACW. I've used them numerous times and the prices are great, shipping is always fast and communication with them if there is an issue with something I've ordered has been timely and with great service. "

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Verified
4/5

2022-07-15

Pro gen Spicebark Hickory camino flooring

"Your rep was helpful, knowledgable, and friendly."

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Verified
5/5

2022-07-15

American Carpet Wholesalers Review

"Ordering flooring from American Carpet Wholesalers was easy and the representative who assisted me was very helpful, kind, and very informative. The order arrived quickly and was exactly what I was needing and expected. It was a great experience, I would highly recommend them to anyone."

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Verified
5/5

2022-07-15

Great Products and Customer Service

"We had to make an emergency floor repair due to water damage. The vinyl plank material that we needed to replace our floors was not in stock anywhere, and the expected availability date was 3 months away. We found this company while searching the internet, and ended up working with Greg. He looked at his inventory and found some great material (higher quality than our original choice) in stock. Better yet, it was on clearance. He even helped to arrange to get our material shipped from GA to NC in just a few days. The level of service he provided is uncommon these days. Thank you."

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Verified
5/5

2022-07-15

Great selection and service

"I was excited I could find a match for older vinyl flooring. The ordering process, price and service were all great. And delivery was great as well. "

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Verified
5/5

2022-07-15

Good Customer Service

"We had some difficulties placing an online order, so I placed a phone call. They had great communication, support, and follow through. "

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Verified
5/5

2022-07-15

Great service and product

"I had searched high and low for a great price on a great product and American Carpet Wholesalers did not disappoint. They were quick with responses for questions I had and also getting the product out to me. I have already recommended them to friends and family who are planning to replace flooring. "


Verified
5/5

2022-07-15

Good price and the shipping was on time!!!

"I'm very happy customer!!!"

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Verified
5/5

2022-07-15

Wonderful Customer Service!!

"Lamar was a great salesperson to deal with and answered all.my questions. Great service coordinating delivery of the flooring. We will definitely use them again when the need arises"

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Verified
5/5

2022-07-15

Great service

"Easy to work with. Very friendly, great service. Made the whole process of ordering my flooring simple and my floors are beautiful!"

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Verified
5/5

2022-07-15

Great Service and Delivery

"Sales person was very helpful. Had an issue with shipping and they called me. In today's climate we are happy that it was only a small hiccup and not the fault of company. Would definitely recommend them and would certainly shop here in the future. Quality goods a good price."

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Verified
5/5

2022-07-15

flooring

"price was very reasonable. shipping was fast "

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Verified
5/5

2022-07-15

Wonderful customer service

"I had many questions and concerns and Lamar was excellent! He answered everything and honestly even with shipping costs was half the cost then going local. We had ordered 1250 square feet and only had 2 boxes that had imperfections.
"

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