"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"we have been dealing with this company for years excellent service"
"Greg from the ordering department was very helpful and resourceful. He figured out what we needed based on measurements I gave him and also expedited the base needed to complete the job. Each year we have a few rooms that we do and he has been very good about looking up what has been purchased and helping with a reorder."
"We had started a floor project using luxury vinyl plank flooring and we were short a few tiles. After trying local flooring stores, we found Carpet Wholesalers who were able to get the plank tiling we needed at a lower cost, a lower shipping cost, shipped directly to us and we received it in less than a week. Next time I am looking for vinyl tile I will always check back with carpet wholesalers to see if they have it in stock or can readily get it for us."
"We needed some carpet for a remodel we were doing and try to go local when the price is fair. Not this time, with the smaller dealers feeling the squeeze the quotes we got were MUCH higher (like 100%) than American carpet. It wasn't a large order by any means but they still treated us as if it were. Great salespeople, fair shipping, will be our go to for flooring from here on out!
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"Another excellent experience ordering carpets from American Carpet Wholesalers. Our first order was in 2014, our second order was in 2018, and our third order was in 2022. With each order, we received superior service and continue to tell our family, neighbors, and friends who have viewed our carpeted rooms how we purchased the carpet and pad directly from Georgia. With each installation, our installer commented on the quality of the carpet and pad we had purchased. We are very pleased with the outcome.
Regina Williams handled each order for us. She was exceptionally patient in helping me to select the best quality carpet and pad. It was very helpful for me to receive samples and have such a selection available through your website. I was very happy that Regina was able to help me with all 3 orders. She answered all of my questions, provided good advice, and most importantly mailed samples so that I could decide on the type and color of carpet for the room it would be installed in.
It was very helpful for me to navigate your website to view carpets filtered by material (nylon), weight, brand, etc: much better was to get information than going to a local store to view a limited amount of samples.
I'll be back for my next order!"
"Always an excellent experience ordering from ACW. I've used them numerous times and the prices are great, shipping is always fast and communication with them if there is an issue with something I've ordered has been timely and with great service. "
"Your rep was helpful, knowledgable, and friendly."
"Ordering flooring from American Carpet Wholesalers was easy and the representative who assisted me was very helpful, kind, and very informative. The order arrived quickly and was exactly what I was needing and expected. It was a great experience, I would highly recommend them to anyone."
"We had to make an emergency floor repair due to water damage. The vinyl plank material that we needed to replace our floors was not in stock anywhere, and the expected availability date was 3 months away. We found this company while searching the internet, and ended up working with Greg. He looked at his inventory and found some great material (higher quality than our original choice) in stock. Better yet, it was on clearance. He even helped to arrange to get our material shipped from GA to NC in just a few days. The level of service he provided is uncommon these days. Thank you."
"I was excited I could find a match for older vinyl flooring. The ordering process, price and service were all great. And delivery was great as well. "
"We had some difficulties placing an online order, so I placed a phone call. They had great communication, support, and follow through. "
"I had searched high and low for a great price on a great product and American Carpet Wholesalers did not disappoint. They were quick with responses for questions I had and also getting the product out to me. I have already recommended them to friends and family who are planning to replace flooring. "
"I'm very happy customer!!!"
"Lamar was a great salesperson to deal with and answered all.my questions. Great service coordinating delivery of the flooring. We will definitely use them again when the need arises"
"Easy to work with. Very friendly, great service. Made the whole process of ordering my flooring simple and my floors are beautiful!"