"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"I really appreciated the expertise and patience of the sales force, starting with the person who answered my first call and going through my second through fifth calls. Each person I spoke with was patient, knowledgeable, and willing to discuss the details of each of the many different options I was l thinking about. At no point did I feel any pressure to buy. The process once I did decide to go ahead with the purchase was smooth and straightforward (though the invoice wasn't entirely a model of clarity)."
"Wonderful customer service from the very first call to American Carpet Resellers speaking with Lamar to the very last call after changing my mind 1001 times. He was knowledgeable and patient with explaining the different types of product. I really enjoyed having one person handling my very large order each time I called. The finished product looks amazing and was at a great price! After remodeling an entire home; you will come in contact with a lot of vendors but I will always remember American Carpets Wholesalers because of the GREAT CUSTOMER SERVICE!"
"My order took a while to arrive, and they was out of one of the colors I ordered, but other than that I'm satisfied "
"Saved almost two hundred dollars by purchasing my flooring from American Carpet Wholesalers. Was going to have been charged for shipping when ordering from local flooring dealer anyway. The carrier R&L provided great service as well. Given plenty of information when ordering flooring, very pleased with decision."
"Order came very prompt and exactly what we ordered. Thank you for the fast service"
"Very easy to work with, quick responses, quick shipping, great price. I would definitely work with them again. "
"The sales agent, was excellent from start to finish. Smooth transition and fast shipping. Thank You!"
"Needed some tile to finish a project, could not find anywhere else. American was helpful and knowledgeable was able to get tile very fast and it was a great experience."
"I love the product I ordered, but had major delays in getting call backs from the company rep I was assigned. Orders placed then were also delayed.
One positive-although my last mini order of quarter rounds were delayed, then shipped to the wrong company, my rep did credit my account for the error since I decided to not receive after all."
"Ordered a ton of flooring , 2800sqft to be exact. Flooring showed up on time and undamaged. Lamar was very helpful and provided great customer service. Thanks Lamar!"
"Had no issues with my order and delivery!"
"I received great customer service from Ben. He went above and beyond in obtaining a product with their supplier. "
"we have been dealing with this company for years excellent service"
"Greg from the ordering department was very helpful and resourceful. He figured out what we needed based on measurements I gave him and also expedited the base needed to complete the job. Each year we have a few rooms that we do and he has been very good about looking up what has been purchased and helping with a reorder."
"We had started a floor project using luxury vinyl plank flooring and we were short a few tiles. After trying local flooring stores, we found Carpet Wholesalers who were able to get the plank tiling we needed at a lower cost, a lower shipping cost, shipped directly to us and we received it in less than a week. Next time I am looking for vinyl tile I will always check back with carpet wholesalers to see if they have it in stock or can readily get it for us."