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Product & services pricing
4.70/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.68/5
Customer service:
4.68/5
Return/Replacement policy:
4.84/5
Featured Review


Verified
5/5

2022-09-15

Awesome Prices at American Carpet Wholesalers

"I had already picked out vinyl floor at a local Floor Trader store, so I was searching online for the exact some product. I came across website for American Carpet Wholesalers and could not believe the price difference. I asked for information in an email and received a prompt reply from Greg Brewster., who was very helpful. I was looking at a price difference of around 2.00 a square foot and since i was ordering 15000 square feet, this was a huge savings, even paying the shipping fee. Another plus, because this was delivered straight to my house where if I would have bought from local store, I would have had to go pick up the 58 boxes and then unload them at my house. I was still skeptical that I was getting the same quality, so I called. Greg answered all of my questions very patiently, assuring me that it was the exact same product I was looking for. He explained to me how they were able to sell the product with very little overhead and explained the ordering and time delivery process. My floors were delivered in perfect condition on the promised date. Could not have asked for a better experience and was by far the best price anywhere!"

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Verified
5/5

2022-09-15

Excellent!

"Thorough, accurate and friendly service thru out the process."

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Verified
5/5

2022-09-15

Awesome Customer Service + Great Product

"Stopped in looking for LVP flooring for a renovation project on a home to be listed for sale. Got a super deal on a really good floor. Super happy with the purchase and will definately return for future needs!"

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Verified
5/5

2022-09-15

Carpet and Pad to Idaho

" We had 140 ft. roll of commercial carpet and five rolls of high-density foundation padding shipped from Georgia to Idaho. The price and availability from ACW were much better than any of the local outlets. It took a bit longer to get the samples because the products we chose were not readily available in the residential market. But the email and phone communication with ACW was great; Cameron quickly solved each roadblock we encountered and the entire process from initial inquiry to ordering only took a couple of weeks. Delivery to the WSL shipping depot in Boise also took about 2 weeks. Picking the order up at the shipping depot saved us the local delivery charges. In the end, by ordering through ACW, I estimate we shaved about 25 to 30 percent off the best prices available to us locally for the exact same products. For anyone who does their homework, pays attention to the details and communicates well with the staff at ACW, buying carpet through American Carpet Wholesalers should be quite easy and rewarding.
Dave S.
Nampa, Idaho
"

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Verified
5/5

2022-09-15

Unquestionably excellent

"Not a glitch to be had. They were wonderful.
"

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Verified
5/5

2022-09-15

ACW Great Customer Service

"My experience was great. The sales man was efficient, polite and worked with my time schedule. It was easy and very comfortable. He answered all of my questions and gave me some tips on how to take care of my new floor.
My contractor had no problems picking up my order as well.
"

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Verified
5/5

2022-09-15

Great service

"Great pricing, friendly service. "


Verified
5/5

2022-09-15

Lowest price, great customer service

"After searching around, I came across your organization on the Web. I wasn't comfortable seeing I Didn't know your company, but when I called...that all changed. I spoke to a wonderful lady that answered all my questions, and even placed a verbal hold on the product while I had to call back after getting the quote. She was the best!!!

She navigated the purchase and shipping for me to New Jersey. Shame I didn't live closer to pick it up, but either way, I still saved more money by purchasing through your company and having it shipped here to NJ. Makes you wonder why NJ flooring resellers markup the prices sooo much around here.

Anyway, I don't normally take the time to fill out surveys, but this one is worth the time given the experience with your company.
"

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Verified
5/5

2022-09-15

We have ordered many times and we are located in VT are shipments were received without any issues.

"We have had great luck receiving our multiple orders in a timely fashion with not problems what so ever. This is a very easy professional company to deal with."

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Verified
5/5

2022-09-15

Quality and Service are excellant!!

"Local carpet retailers' prices made the cost of a whole house install out of reach. American Carpet Wholesalers put it right back in our pockets. The transaction was smooth and easy and very very affordable. Chris Jamison worked with us every step of the way and helped us immensely! We LOVE our Pantheon HD Natural Bevel floors and we get compliments on them all the time! Don't hesitate! Go with American Carpet Wholesalers. You won't regret it!"

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Verified
5/5

2022-09-15

A+ ALL THE WAY

"Pricing was fair. Greg was very easy to work with and took the time to answer all of my questions. Packaging of the flooring was great and you could really tell they took the time to ensure the flooring was protected. "

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Verified
5/5

2022-09-15

very pleased with my hardwood flooring

"I contacted them when I was searching for flooring to match what I already had in 2 of my bedrooms. Tim was my sales person and was very helpful. I spoke to him by phone several times during the purchase of the flooring. The price was fair and it came in as he said it would. I had spoke to other flooring companies but American Carpet Wholesalers made my purchase so easy and simple. They had the flooring delivered via R + L carrier company and they were wonderful also. Without any reservation I recommend them."

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Verified
5/5

2022-08-22

Great service and pricing

"For DIY/wholesales American Carpet Wholesalers would be hard to beat on price and service.
I am local to Georgia so was able to pick up the small qty easily and will have the large qty for the project delivered.
"

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Verified
5/5

2022-08-17

Reluctant to buy carpet on line but ACW made it easy

"At first I was reluctant to buy a area rug from an online company, but the price was much better than what we could buy the carpet for locally and Tim J the sales rep was great. He responded with a quote quickly and was available to answer questions. Once we ordered the carpet it took a little longer than expected but Tim J kept us informed and it arrived as promised."

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Verified
5/5

2022-08-17

Excellent customer service

"We had to reorder carpet for another room at our school. The gentlemen was so helpful and contacted me immediately to confirm my order. Great experience. 2nd time we have ordered our carpet tiles for the school and when we need more, we will order again. Thank you.
"

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