"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Ordered about 900sqft. of Karndean Looselay. Teri handle the order in a very professional manner. Ordered shipped on time and was packaged very well also, Teri found a shipping terminal close to my location and pickup was a breeze. Overall very good experience and very good pricing on the product. "
"I've ordered many different types of materials from Bob and he has always been very helpful with fulfilling my orders."
"Buying was easy and to the point. All questions were answered. Good selection and prices."
"We struggled to find the product locally but were able to find it here. After ordering, we received it in a few days. Will purchase from here again."
"All customer reps were friendly and knowledgeable. The website videos showing the packing/shipping process gave confidence in ACW's attention to detail."
"Everyone who I interfaced with were very pleasant and knowledgeable. It was hard to believe that American Carpet Wholesalers were significantly lower in cost than any store in the San Diego (CA) area, even with the shipping charges. Definitely will go back to them if I need anything else."
"Working with Bob at American Carpet Wholesales was such a great experience. He was helpful, friendly and most importantly, very communicative. He kept me in the loop on processing and shipping, since it was such a rush job. I greatly appreciate his assistance, and the face that ACW had such a diverse selection of in-stock items. I highly recognize them for your next project."
"Efficient, Honest, Friendly,Excellsnt!!I rate you "Ten Stars!!"You are a shining example of what this country truly is... Great!!Be well!!Sincerely,John Coco"
"We purchased flooring 6 years ago for our kitchen/family room/ laundry room. Recently we purchased 800 sq. feet for our addition. They were helpful and kept us updated on our orders! They are on it. Have recommended them to friends and family!"
"They were so helpful with our purchase. Thankful to find American Carpet Wholesalers! From suggesting a carpet, to help with our not-for-profit, tax exempt purchase, everything was great. Really good experience, and the price was better than I imagined I could get!"
"Great employees who treat you very well, very respectful, very professional, very responsive to communication, great to do business with, GREAT PRICES, and I will DEFINITELY be using them! Very easy payment process, flooring arrived in perfect condition, ZERO shipping issues, and no complications whatsoever, I couldn't have asked for a better transaction between two businesses!"
"Ordered floor on June 24, it shipped out the next day from their warehouse . It is now July 15, 4 weeks since the floor was shipped, and we still do not have it. It was been sitting in a "destination terminal" about 50 miles from my home since July 2. I have called the shipping company, Saia LTL Freight, numerous times and left messages with multiple reps to check status and make appointment for delivery. Finally contacted someone yesterday who advised they could not deliver to my rural location as there is no place for their 18 wheeler to unload or turn around. Contacted American Carpet and the sales person who sold me the floor was very helpful. He assisted in making arrangements to deliver the floor to my husband's place of work instead and we will need to unload pallet there and transport to our house a few boxes at a time. That is scheduled to happen tomorrow. There will also be a refund for a portion of the shipping costs, $321.70, once my floor gets delivered. This has been a very frustrating experience and we hope the floor is in good condition after being warehoused at the shipping company for 4 weeks. The customer service at Saia LTL Freight has been horrible. American Carpet should provide better shipping options for rural residential deliveries."
"I shopped around for a specific flooring and found the best price. Ben got back to me with a quote right away and kept in touch while waiting for my backordered flooring."
"Product and service was great color of hardwood was different from samples but looks better that original flooring so it worked out"
"Very helpful sales rep Greg Dykes on the phone, placed the order in a timely fashion, followed up until carpet was delivered in a timely fashion."