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Product & services pricing
4.71/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.67/5
Customer service:
4.77/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2018-09-17

A+

"These guys had the best pricing on the flooring we ordered. When i called with questions on my order, the staff was very nice and helpful. Would highly recommend!"

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Verified
5/5

2018-09-17

Great Experince!

"I wasn't sure about buying flooring on line, but everything went exceptionally smooth and the shipping was quick and extremely well packaged. The price was exceptional also. I would definitely recommend American Carpet Wholesalers to friends, and will not hesitate to use them in the future."

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Verified
5/5

2018-09-17

The Best Experience

"Searched online for my flooring after being told by a local store that it was on back order for 4 months after I paid for it. Contacted American Carpet Wholesalers via email and worked with a great salesman, Ben Upshaw. He was very informative and quick to reply to my many questions. The ordering process was simple, a detailed invoice was sent along with great information about the shipping process and what to do if any damages were to occur during shipping. Shipping was updated frequently. From the day payment was submitted to the day of delivery was only 4 days! The boxes were packaged extremely well and had no damage at all. I would not hesitate to purchase from American Carpet Wholesalers again or recommend them to anyone searching for a great price on flooring. I saved $950 on my total floor purchase over what I was originally going to pay for the same flooring locally! That was almost enough to cover my installation!"

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Verified
5/5

2018-09-16

Outstanding Service!

"I'm a Realtor and I have ordered carpet through American Carpet for clients to get their house ready for market. This last order was for me personally and the experience was outstanding even though there were a few problems from the carpet mill. Regina Williams has always been my rep and once again she did an outstanding job. She handled any issue that arose and stayed on top of the carpet mill until my carpet was delivered on-time. I will always recommend you to my clients and friends."

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Verified
5/5

2018-09-15

Great Product. Fast Delivery.

"I love the beautiful grains, rich deep tone and coffee-bean color of the hardwood flooring I ordered from American Carpet Wholesalers. The product is of high quality and easy to install. The delivery was fast; I received the product within 5 days after ordering online."


Verified
4/5

2018-09-14

4-3/4 stars, would have given them 5 stars but.......

"We ordered Armstrong LVT for two rooms.
Product arrived from clear across the country in good shape (we live in Washington st.) due to excellent prep.
Everything ordered was there and as expected.
The only reason for a 4-3/4 rating was that the shipment was delayed for an extra week as the supplier miss-shipped the wrong grout to them and they had to reorder it.
Not their fault but I had to call them two weeks later asking why it had not shipped yet.
Very polite and helpful person on the phone.
Just would have liked a heads up email over the shipping delay.
Very happy all other regards.
Would strongly recommend.

"

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Verified
5/5

2018-09-14

Product order

"Excellent service. The customer service rep we spoke to was very knowledgeable and professional. The floor tile we ordered was received in a timely manner and met our expectations."

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Verified
5/5

2018-09-14

Very Pleased

"Easy ordering, good product. "


Verified
5/5

2018-09-14

Outstanding customer service!

"Found American Carpet Wholesalers via Google's search engine. First time to order and was very pleased with your customer service. Very friendly and helpful and I felt very well taken care of. Will do business with you again!

Have a Beautiful day!
Kathleen
"


Verified
5/5

2018-09-14

Timely and Flawless Delivery of the Intended Product

"American Carpet Wholesalers answered several rounds of questions via email prior to my final selection of product. The product was delivered on time and in excellent condition. I was apprehensive about making so large a purchase and so bulky a delivery via phone/email/internet but I am very happy with the results. "

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Verified
5/5

2018-09-14

More for Less!

"I was very pleasantly surprised by my experience with American Carpet Wholesalers. I found a model and color of laminate flooring that I liked and then did a search for it online. Not only was American Carpet Wholesalers the most competitively priced, but they were extremely fast and professional. About a week later, I had 3 pallets delivered that were professionally packaged and wrapped. All materials were in excellent condition and exactly as described. I'm very impressed with my experience and will highly recommend them again."

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Verified
5/5

2018-09-14

Great value

"I received two sample carpet pices and was able to choose the one I wanted , ordered it it and received it in a timely manner. very satisfied with the carpet squares."

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Verified
5/5

2018-09-14

No word, no response

"

Always a good experience.
"

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Verified
5/5

2018-09-14

Wonderful experience!

"I had never ordered laminate flooring before and the associate that helped me we very kind and patient. We got a great product for a fair price. "


Verified
5/5

2018-09-14

Excellent Service

"I found the vinyl flooring I wanted at a significantly cheaper price at American Carpet. Called and received excellent customer service. I'll admit I was a bit leery buying 3000 sq ft of flooring from someone out of state; however, it all went off without a hitch. Everything was thoroughly explained. Delivery was on time and without a hitch. Product was exactly what I ordered. I saved nearly 3000.00 ordering through American Carpet. Nobody else in my area could come close to their price. I highly recommend and would definitely use them again."