"Ordered my case on January 5th and still have not received it. Sent several emails, without a response. Recently received a response from someone who told me that the item was stuck in customs but would be shipped within 4-5 days. On Monday, I was sent a tracking number with UPS; however their system shows that only the label was created. Called UPS and they confirmed that they had not received the package for further tracking. I sent a follow up email to Caseable asking for additional assistance, and no one has responded. A case shouldnt take over 40 business days to fulfill."
"Caseable has not only a really good quality product that is environmentally conscious but also the designs and the printing are just beautiful. Love the product and its quality!"
"Great quality and designs and service was too too! Will buy more to give away for birthdays. So many cool designs to chose from "
"Ordered cover 02/02/19.. arrived 2 weeks later . Beautiful artwork & very durable. It is very unique. I appreciate the quality every day I use my tablet. "
"I ordered my case January 2019 and still nothing and it's almost March. Whenever I reach out I hear the same thing wait 4 to 10 business days or your order will arrive in a week. I'm scared to order another case."
"I placed an order with this company in January the 8th it is now January 30th and have not received any product. I have called numerous times and left messages and have not received any response whatsoever. How can you call yourself an honorable company and your customers get treated like bull crap."
"I just got my case after waiting a while - the waiting time was long, but I got an update about the status and now I am super happy with my new case! Beautiful design and colors, better than I thought! "
"I ordered 4 cases on January 1. After dealing with customer service for a couple of weeks, I finally got 3 of my 4 cases (almost 2 months late)...all WRONG. How can that even happen? I just received an email that my fourth case has "left the building" after inquiring about it.... How much do you want to bet that it will be wrong too?"
"Don't waste your money or time. MANY PEOPLE have ordered, paid, and not recieved their cases. Other sites have very poor reviews. "
"As is noted in previous posts, this company simply does not perform. I've ordered 12 days ago and still no movement on my order. No tracking or shipping info available even though their claim of of "fast shipping" continues to be made on their site. I'm waiting for some action for only 12 days while others are waiting months so I guess I should not be surprised. Bottom line...avoid this company at all costs. I'm surprised that QVC even works with them. Bottom line, do not patronize this company."
"If there were a "quarter star, or a half star" I would use it for a review. This company is awful. I ordered two cases on Dec. 21st, 2018, for some kindles I had ordered off of HSN for Christmas. They were put in as two separate orders by me. The first one arrived to my mailbox in a timely fashion with NO address on it. NO ADDRESS!!! I am surprised it arrived at all. It had my name and the town where I live but that's it. I'm just lucky my post mistress knows who I am and where I live. One more advantage of living in a tiny rural community. The second tablet case arrived TODAY!! Today is two months and four days since I placed my order. RIDICULOUS!! I had been emailing back and forth with what I'm assuming were staff members, but, all they really offered was lip service, blaming the delay on the government shutdown and high volumes due to Christmas holidays. I will never order another item from these people ever again and I encourage everyone to take these reviews to heart and think twice before placing your order. The only positive thing I can say is the cases are pretty and function like they should, but, good grief, the hassle is NOT worth it."
"I ordered my case on December 23 still waiting. My husband ordered his the same day and has had his for about a month."
"
Order #100000396427 12/24/2018 ... still never shipped...
Order #100000345552 02/01/2019 ... still never shipped...
and so the one of my wife
Waiting for the smart people who work at caseable to tell me that everything is nice and dandy"
"I ordered this picture very inexpensively thinking I was going to get what I paid for. I was wrong! The picture was high quality canvas and just beautiful. "
"So far I have order two cases over the pass 6 months and haven’t received either one. These were free cases include in with my QVC purchases so I guess they have low priority, not existing priorities would be better said."