"I ordered 3 items all in size 1. They all fit beautifully. Love them & look forward to wearing them!"
"I love the clothes you carry.
I Ordered on line and received my package on time "
"I have been shopping at Chico’s for years. Sales people are always helpful & friendly. Ordering online has been easy, too. Thanks for a great experience & quality stylish clothes."
"The staff is always warm and welcoming. No pressure, just there to help you. "
"I have always shopped at Chico’s. I LOVE your jewelry and clothing! But recently 2 things happened: I have received a free jewelry but was never given the code, I received an apology but by the time a code arrived the bracelets were gone; I called both Chico’s I usually shopped with no response — despite both sales rep told me they would return my call. I never heard from them and I never had my reward bracelet. It’s not that I need it— it’s the disrespect of not having my calls returned. Zero customer service!
The second bad experience: I just bought a lot of things from Chico’s. But a sweater I never ordered came with all clothing/ jewelry. I went to return it at the store. There was 1 lady in lone being helped by a sales associate and there was another sales associate that saw me, kept doing what she was doing (putting clothes away), never acknowledged me w a minimum of curtesy as ‘I’ll be with you in a moment’, anything really!! But there was NOTHING! I was just kept there. Fir a good 4 minutes. With her putting things away. I decided to leave! Is this the way you treat a customer that spends at least $400 a month on Chico’s?! Zero customer service!
I am certainly re-validating my loyalty."
"It has been 4 weeks and still haven’t received my items. It says it was shipped but no tracking information!!"
"Always happy with the service and items "
"the store did my size exchange. my item was not in the store. I returned it and they ordered it on line on Dec 5. I have not received it or a confirmation. all I see it is waiting. "
"I ordered some thing to be shipped to my local store. I got a phone call from the woman that helps me regularly and she shipped it to me at no cost and she added a couple of beautiful bracelets as a thank you and apology that she could not find the earrings (from a while back which were discontinued) I wanted to order. Very happy!"
"These leggings look great on me. I am especially happy with them because now the it’s winter, the pant legs go down all the way on my legs. Ankle length just doesn’t work in cold weather. "
"Best shopping experience during this crazy time. "
"I’ve shopped at Chico’s for many years. But disappointed in that they do not make petite .. I don’t want clothing made for tall people,
I want something made /designed for a person 5’4 or less ."
"I looked around the store to find the best deals. Staff were very helpful and offered assistance. When I didn’t need help, they let me shop As I wished. "
"Very easy and enjoyable shopping!"
"I bought new leggings from a couple different places this Nov/Dec --- The Chico leggings were the best--nice fit-- stretch- but good compression- I definitely felt attractive in them- "