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Verified
5/5

2020-12-19

Great job

"Red and Janie at Champions store in Houston do an outstanding job "

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Verified
5/5

2020-12-19

Perfect tops with exceptional value

"I love my chico's clothes and purchasing from a reseller proved an extremely affordable experience for two tops that are chico's quality."

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Verified
5/5

2020-12-19

Excellent customer service and follow-up

"I made 2 online purchases with in-store pickup. Needed to return one of the items and the computer wasn’t showing one of the items as being fulfilled just yet so the sales associate told me she would take care of it once it showed up in the system. She even called to let me know when it had come through and she’d done the return. "

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Verified
5/5

2020-12-19

Happy sales ladies!

"Staff was very friendly and helpful! Ordered a long pant for me!! Could not have been any better!"

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Verified
5/5

2020-12-19

Turing a bad situation good

"My shipment was missing a piece - which was no longer in stock. Mary quickly found an acceptable alternative and express mailed it to me at no cost. "

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Verified
2/5

2020-12-19

Dissapointed

"I sent a complaint in and still,haven’t heard back. Ordered a top early dec and received it Dec 16 and since I didn’t know what happened to my order, I reordered on Dec 15, now I will have two because Dec 16,:I received a email saying it’s in its way. Then I saw it was marked down to 23.99 almost half of what I paid and I tried to order on line and it wouldn’t let me order, froze up. I tried calling customer service, held,for,40 minutes, no answer. Just,left hanging. Now, imhave two,tops that I paid around $40 for and could have gotten it for $23.99.
Disappointment for sure as I’ve been a Chico’s gal,for a long time and this is quite not like Chico’s. I know the pandemic and limited people, etc. I’m just disappointed.
"

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Verified
5/5

2020-12-19

Shopping at Chico’s.

"Chico’s is my Go to store for all my clothing purchases! The selections are excellent, the perfect fit is consistent and the sales women are very helpful. Shopping is always a pleasant experience and the sales are great."

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Verified
5/5

2020-12-19

Always pleasant experience

"User friendly and meets my needs"

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Verified
3/5

2020-12-19

I like it but don't love it

"I ordered a red shirt for Christmas, and it showed to be a brighter red, not one with blue undertones, which I do not wear well at all, but a vibrant warm red. It is not that. Also, Chico's has decided to shorten its tops, so they are not nearly as flattering to an older woman's body. We like longer lengths to cover figure flaws, and most everything Chico's sells now is too short, tops and pants alike. I used to spend thousands each year at Chico's, but now I spend a couple of hundred at most. Prices are far higher than they should be, for the quality they produce, and I am disappointed more often than not."

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Verified
5/5

2020-12-19

Great sweaters

"I like the fall sweaters this season, it has a better taste than before
I like the incentive with passport members
"

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Verified
5/5

2019-05-31

Fun place to shop

"Love the web site, love the clothes, love the sales, love road runner free"

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Verified
5/5

2020-12-19

Great experiemce

"I receive my order exactly as I order, no delays , no changes , perfecy"

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Verified
5/5

2020-12-19

Great customer service

"Every time I walk in the door, the sales associates are helpful, cheerful and eager to assist. I most appreciate having time to stroll throughout the store make selections without being pressured or rushed.
The clothing and accessories are excellent quality!!
"

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Verified
5/5

2017-02-19

Great clothing & easy to use website!

"Chico's makes great clothes - stylish and well made. Their website is easy to use."

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Verified
3/5

2020-12-19

Bolero Jacket

"The jacket wasn’t quite what I expected. (Too short). I though I could return to any Chico’s store but found out it has to go back to a Chico’s Outlet or I lose $7 off the price I paid. Disappointed."