"I buy most of my clothes from Chicos because they usually fit me and I love the styles. Customer Service has been great, too."
"Like the merchandise ok, but have signed up for only 2/month email offers. I keep getting 2/day, and it is annoying. Customer service does not respond!"
"After searching the various sites on Chico's website I found the tops that I had been searching for. When I continued shopping & went back to my bag only 1 item showed. It literally took me 1 hr to locate the other item & add it to my bag. Your website is not good for shopping. I am a frequent shopper @ your Rockville, MD store in Congressional Plaza.
Fran Seltzer"
"I ordered a bag for my wife May 5 and have not received it. I have called 3 times and was finally told it had been shipped. It hasn’t arrived. I received one email immediately after the order was placed and nothing since. This has been an awful shopping experience"
"I ordered two pair of crops on May 5. I only received a notice that they’d shipped on May 22, and they are not due to arrive u til May 28. That is waaaaay too long to wait!"
"I ordered several things online and must return some for size (pandemic pounds). Shipping was a bit slow, though."
"I ordered a top, it was too small, returned, requesting an e change. About a month ago? Have never heard a word. Never got a credit either. I have reordered the top. If I get two, I’ll return one. If I only get one, I will press Chico’s for my refund. A complete cluster mess."
"The item I bought was for my mother for Mother’s Day. It arrived in 3 day!!! She loved it and I loved how fast it shipped!!!!! Thank you!"
"Thanks for your wonderful service "
"Always Cheerful and Kind!❤️"
"I’ve been looking for tops in a certain color and these tops fit the bill and are a perfect color blend. Very nice fabric and the button sleeves add to the style just great "
"Mother's day gift still not arrived!!!!"
"Having been a customer for decades - through much body morphing - I love the forgiving shapes and upbeat styles. "
"Lori Lynn and team were warm, welcoming and went the extra mile to help me with an online return that became complicated. Lori was extremely patient, professional and pleasant...which is rare these days.
I look forward to returning to shop there soon!"
"Where are my pants I ordered and pAid for?"