"I am quite small and rarely find my size in the retail store. The very helpful staff takes theor time to check each item I select in the store to see if it comes 000R. They are then shipped to me. Each pair of pants fits very differently and most unacceptably. I have to return most. It is very frustrating. I get excited when the order is placed and disappointed when I try them on to find I have to return. It's not easy being small."
"I get several shopping emails every day and when I see Sale 40% - 60% off I check it out. Been getting great deals and perfit fit in pants, tops and jackets. Can't wait until we can go out again to start wearing everything."
"I had thought that I had placed on order online, but I had forgotten to complete the last step. I called Customer Service and they were able to help me sort it out and place an order for an alternative item I had decided on."
"I order online on occasion but whenever possible I prefer the experience of shopping at the Derby Street Shops in Hingham Massachusetts. Everyone there is terrific and I love that they greet me by name. "
"I ordered several items online. I did have to return 2 tops. I decided to return at the store. I did call first and asked if I needed to schedule an appointment to visit. I was told it wasn’t necessary. When I arrived at the store the sales staff were very cordial and took my merchandise immediately for return. No waiting and no hassle. I love the Mayfair store and staff. "
"Easy ordering, great merchandise, good fit, no ship cost. What more could I want?"
"IThe blouse was beautiful. I picked up the blouse in store. The inside cami was much longer than blouse. I had to drive 45 mins back to exchange it. I received the new one in mail yesterday. The cami was still a slight longer than blouse. Too much trouble to exchange it again. I’ll just have to sew it myself."
"Every experience has been positive. I love the cloths, the sizes are consistent, and the folks in the boutiques are always friendly and helpful. "
"Always pleasant sales people "
"Each time I’ve shopped with Chico’s there has been excellent customer service, & expedient delivery time!"
"Chico’s always have the friendliest staff, whether at the store or on the phone. I also love their clothes."
"Love my Black Friday special scarf. What a great price and great product. "
"Website kept crashing tried ordering several times before order finally went through. "
"All of the people I spoke with very profesional"
"I made my first ever Chico's purchase.
I LOOOOOOVE the coin ring I bought.
My initial purchase wasn't made with an available discount code. I emailed them (in the midst of this stinky-booty pandemic) and they promptly responded to my email and reprocessed my purchase applying the discount.
The clothes aren't always my style, but I will forever be checking for goodies I do like because of their outstanding customer service. Other companies should take notes.
I ❤ Chico's!!!!"