"I love the top I got from Chico's. Their styles are always unique. However, even with their sales, I feel their prices are too high for me to purchase from them on a regular basis. Which is too bad, as I love their clothes.
Also, I'd like to see more pants that are not skin tight."
"Ordered on line for instore pickup. They called me within a few days that they were in. I went in to the store, tried them on and purchased them at 50% off regular price. Good customer service. Easy peasy."
"Extremely bad communication and delayed items"
"My daughter loves Chico's and loved her outfit! The online experience was excellent"
"They had the item that I wanted. Staff was helpful"
"I shop at Chico's on line and at the boutiques frequently and I was never disappointed by the product and by the service. I recommend this company without reservation."
"I noticed the shipping and billing were incorrect. It was a computer glitch. My credit card should not have gone through with the incorrect billing address. I caught it within an hour. I had to wait on hold for a supervisor to cancel the order. I purchased through Southwest Airlines shopping for extra points. Chico’s refused to reinstate my coupon so I could repurchase the items. I took my business to Lands End. "
"It is always a pleasure to shop at Chico's. Everyone has always been pleasant and helpful. Returns are no problem. "
"I spent many nights this season scrolling all the beautiful choices Chicos offered as potential gifts for individuals on my shopping list. I selected a variety of items that were of great quality and quite unique. These items brought much pleasure to their recipients and made me feel great that I had been able to bring a smile to their faces.(with the help of Chicos of course). Thanks to various specials and discounts offered i was also able to stay within my budget. Thanks Chicos."
"Velvet pants size changed, too large now. Ordered same as my old pair."
"Delivery took much longer than normal, and there was no tracking information. Had hoped to get package well before Christmas but it arrived on Christmas Eve."
"The ladies are the best in assisting me and I love the clothes. "
"I love the Chico’s that I always shop at ( lake Oswego, Oregon)!!
The clothes are perfect for me but especially the “ girls” who work there, know me and what I like....
What more could I ever ask for......."
"I had placed the order early Dec and it arrived after Christmas! This was supposed to be gifts from 2 different people. One of the outfits, I do NOT like the quality of the material. Way to thin, for the price we paid for it! VERY DISAPPOINTED WITH THE ENTIRE EXPERIENCE with Chico's and their products!!! They have lost my business. They don't have the same quality of clothing as they used to. It seems like I'm NOT the only one that feels this way about their clothing. "
"Chico's makes it easy to do business online, phone or at the store. As a registered customer it's easy to see what I have purchased and discounts available. I like their styles. They are easy to do business with. I sometimes buy by phone direct to the store. they have good staff. If you see what you like in the store but it isn't in stock, they will have it sent from elsewhere to my home at no additional charge. All good folks. "