ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-01-25

"Good experience, no problems with billing or ordering, my order came quickly and was correct."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-20

"I recently ordered a BFG 6600GT video card from the store, and have experienced the full range of service from them, from original purchase and shipping to product return and replacement service.

The original order went smooth with no problems, and I recieved my order quickly from Fed-X, so good initial service from Chumbo... the part I received was faulty (no blame on Chumbo). I had to return the item by RMA, and I received my return info in under 48 hours. I mailed back the card and received a replacement in about a week. Not the best, but certainly not bad, and I received quick and friendly responses from Chumbo's customer service. Overall, a pleasent experience, especially after dealing with bad companies on returns in the past, which is the most important aspect an on-line company should be rated on.

I am happy with Chumbo's service. I would also like to point out that it is rather obvious ONE person had a bad experience with an obvious pricing error, tried to benefit from the pricing error, didn't get his little steal and got all angry and tried to bring the company's rating down by posting a bajillion bad reviews on the same problem. Kudos to resellerratings for not allowing his duplicate reviews to bring the score down, but why show one bad apple repeatedly saying the exact same thing over and over and over again?

Anyways, I had no problems with Chumbo, good service from ordering and from return service. Would order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-01-11

"Great experience with them on a BFG6800GT PCIe. Back ordered part, they didn't price gouge, and it shipped roughly 7 business days after the initial order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-01-05

"I was nervous about ordering from Chumbo when I first viewed their ratings. However after checking with some people I learned their low rating came from some mishaps with supplies during hurricanes in Florida (or something).

However, I placed my order with Chumbo for a BFG 6800GT-OC PCIe video card at MSRP prices (at the time or writing this, PCIe 6800GT's are being heavily price gourged). I received order confirmation and free overnight shipping. I received the card in 2 days because I placed the order after business hours. I was very pleased with my order and I will do business with Chumbo again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-31

"First off, this is my best buying expierence ever. I bought the BFG 6800 Ultra combo which included a BFG power supply. Having never heard of this company I was very nervous but at the same time they had by far the best price and it was in stock. I went ahead and was really surprised when I got personal service on a few questions. And they shipped it out in less than 24 hours! GREAT company and product. Thanks Chumbo you made my XMAS a very merry one:)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A

Verified
5/5

2004-12-27

"I ordered a BFG 6800 Ultra AGP from them when it was about impossible to find. I called a couple of days in advance, talked to a person who knew English and he did not pull me around. He told me exactly when they were going to be in stock and what my chances of when and how I could get one within a reasonable time frame. Sure enough card came just as planned and everything went smooth as silk. I would recommend Chumbo.com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-12-27

"Completely satisfied. I ordered a small IDE cable adapter. They had the item in stock for a good price and offered free overnight shipping. I will be doing business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is trustworthy
N/A
Is easy to do business with

Verified
5/5

2004-12-12

"I also was nervous about ordering from chumbo because of some of the feedback, but I ordered the BFG 6800 OC. It came very quickly, and I'm completely satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A

Verified
5/5

2004-11-30

"I ordered a BFG 6800GT from Chumbo.com. They were virtually the only store online that had them in stock at the time and they had them at a VERY competitive price with free shipping. I received a confirmation email immediately after placing my order (on a Saturday evening) and a tracking number in a follow up email the following Monday. I am extremely pleased with the entire transaction and hope to do plenty of business with them in the future. Thanks Chumbo!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
5/5

2004-11-27

"I ordered the "BFG Power Bundle - 6800GT/550-Watt Power Supply/Doom3" from Chumbo on 10/29/2004. I mailed a money order to pay for it on the same day, nothing special, just plain old U.S Mail. I also paid the extra $5 for Federal Express Standard Overnight shipping. I received my package on 11/3/2004, 5 days from order until I received it. I think thats pretty darn good since I paid with a money order and 2 of those days were Saturday and Sunday. Everything was received in great condition, no missing items, and works fine."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-11-23

"I was a little nervous about ordering due to previous reviews as well. But it seems like most of the negative ones are about one pricing mistake so I gave it a shot. I ordered a geforce 6800 GT early afternoon on Thursday from the west coast and it still shipped the same day. It showed up exactly as promised two business days later on Monday. Everything went well so I had no occasion to see how well they handle a problem."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
N/A
Web site being easy to use
N/A
Speed of web site
N/A

Verified
5/5

2004-11-20

"Ordered a Addonics USB 2.0 Internal memory card reader on 11/17. Received order confirmation and tracking info on same day. Delivered on 11/19 as ordered with free FedEx."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

5/5

2004-11-20

"Purchased the BFG 6800GT OC video card from them yesterday and chose overnight shipping, which was only $5 (otherwise 2nd day shipping is free) because I wanted to get it before the weekend and they delivered (pun intended). No tax and and good automated email communication makes this a great company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-11-18

"Little shakey on the shipping, they said a warehouse had a breakin. Other than service was fine, they answered the phone in a few rings
Package was only one day late. Good prices
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
5/5

2004-11-03

"ordered their BFGTech Power Bundle ( 6800GT/550 watt power supply&Doom3 ) - they shipped it the same day - they had free FEDEX 2 day delivery - got it when I was supposed to - everything works fine. Good price on the bundle. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy