"Bought a Samsung LN-32B550 from these folks. The perfect rating that Cleveland Plasma has is well deserved. The prices are great and the customer service is as well.
I had a little glitch with the delivery (not their fault) and sent Chris an email just to provide a little feedback. In less than five minutes I get a call from him with a follow up explanation. This is what outstanding customer service is all about, making sure your customers are informed and satisfied. "
"Kudos to Chris and the entire staff at Cleveland Plasma. I have never felt so comfortable making an online purchase, let alone for a 54" plasma. Delivery went smoothly and the inspection process was very clear and thorough. A+ in my book."
"Bought a 65" V10 HDTV Plasma Panasonic. First time buying something this large on line. It was handled like I would run a business. 1st rate customer first all the way! Good job Chris & staff."
"I recently purchased a new Pioneer KRP-600M plasma monitor from Chris at Cleveland Plasma. He made the transaction quick and easy for me. He answered all my questions and helped to figure the best way to get the 600M safely into my hands. I have a perfect, and beautiful new Pioneer in my home today. I would recommend doing business with Cleveland Plasma. You won't be sorry you did.
Thank you Chris..."
"Really great seller. Bought a 65" TV and Blue Ray player. His instructions about receiving were very clear and explicit. This made sure I received a product in in great shape. His communications through out the transacation was timely and clear. I will deffinetly buy more from Cleveland Plasma in the future. "
"I bought an LG 50PS60. Cleveland Plasma provided a great TV at a great price. So far there have been to problems. They answered all my questions and seemed to genuinely enjoy selling TVs and other home theater equipment. I have even recommended them to my parents who are looking to buy two more TVs."
"Bought a Panasonic TC54V10 from Chris at Cleveland Plasma ( Extreme Electronics LLC ).
Best price I could find, service was top notch, Chris resonded promptly to an off hours email and answered my questions ( It seems there are no off hours for chris :) ) delivery was prompt and the dleivery personnel were exremely helpful. 5 star rating doesn t seem high enough. I would purchase again from Chris and will recommend Cleveland Plasma ( Extreme Electronics LLC ) to my friends who are shopping for electronics.
Highly recommended"
"What more can be said - Chris, Ron and their staff are top notch folks! After months of research, last week I purchased the latest 65" Panasonic Plasma display (TCP-65V10) from Cleveland Plasma. All of their communications with me were lightning fast and accurate.
I first heard of Chris and Cleveland Plasma on the AVS Forums. As I had NEVER before made a major electronics purchase from anyone not local to me, I was hesitant, but Chris' posts on the forums, plus his stellar feedback ratings here put me at ease.
My order processing went smoothly, and I immediately received instructional e-mails concerning the delivery and inspection process.
Manna Freight picked up the panel from CP, and it arrived in Houston pronto. A third-party delivery service delivered it to my home yesterday afternoon, undamaged and in perfect condition.
I could NOT be more pleased with the entire transaction. I will be doing more business with CP in the future, I am certain.
Thanks once again, Chris and Cleveland Plasma!"
"I Bought a Samsung UN55B8000 from Cleveland Plasma, this company is definitely customer oriented. The delivery company contracted is the best (A+), the package and T.V. arrived intact; smooth and on-time delivery. Cleveland Plasma you've won a loyal customer. Thanks!"
"Very easy purchase. I worried about purchasing a big screen TV over the Internet, but these guys made the process very easy and convenient. TV was delivered right to my door in about 5 days. Very good communication. A pleasure doing business with vendors like this. "
"Bought a LG 42LH90 from Cleveland Plasma in July and love the TV. Cleveland Plasma is very accommodating to us Canadian buyers and the shipping went smooth and quick. Thanks guys!"
"I purchased a Sharp LC-65SE94U. Customer Service is definitely a full 10, outstanding. I have never purchased either online or in person from anyone who calls to check up to ensure that all are working fine. I called Chris once to get an advice, he directed me on what to do which helped. After I have resolved my issues with Sharp, I didn't bother to call back Chris to tell him. So, my bad. However, 4 months later, I received a call from Chris and left a voice mail asking my situation, whether I am still having issues. Again, I didn't call back. I receive another call from Ron Todys yesterday, 08/12/2009, and he is calling for Chris to ask me if I am good with the TV. These folks are outstanding. I will definitely recommend them. Although, the price is a little high than others, I do believe that it is well worth it from the Customer Service standpoint. This is extremely hard to find, in person and most especially online. Believe me, I have purchased from many online stores. This store is outstanding."
"Easy to navigate web site, prompt shipping and great instructions on how to handle the delivery of a large item from a non-traditional shipping company. Prices are very good too, and they don't charge sales tax for most states. If you're looking for a big screen TV, I recommend you check them out."
"I love Cleveland Plasma!!! All the positive reviews are right on the money. I have now ordered 2 TV's and 1 Fireplace from them and the service is unmatched! If you are deciding where to buy from listen to me and choose Cleveland Plasma you will not be disappointed. "
"your communications are excellent. Shipping was very fast and delivery service was helpful and courteous. Would definitely recommend to any body.Purchased LG 55LH90 LCD LED TV, very simple to set up.This set has a beautiful picture. absolutely love it."