"I had trouble finding what I wanted at a price I was willing to pay. Cleveland Plasma came through with flying colors! Ordered a 65" Sharp TV and it was delivered across the country in only 5 days with no problems whatsoever. Chris came through flawlessly. Definitely would buy from again!
I tried purchasing one of these TVs from a NY camera shop but all I got was excuses from them about delayed shipping, or they couldn't ship because their merchandise was damaged. This seems to be all BS used over and over again by them. Their reviews stink on Reseller Reviews but they seem to be bought and paid for on Ebay. They won't refund unless you agree to give them a good feedback. What CRAP! Cleveland Plasma rules in my book."

"Bought both a 55" Samsung LED & blue ray player. I probably could got a lower price (at least quoted lower) from the NY shops, but after getting in trouble with them last year when buying a camera, I was not going to do business with any of them. I'm happy to report Cleveland Plasma/Extreme Electronics were great, not to mention they really are in Ohio, my old home state. No presure to buy extended warranties or shipping insuarance. In fact the shipping Company they used was great. Definetly do business with them. "

"I purchased a Panasonic Plasma (P54G10) from Cleveland Plasma at an incredible price. Being a large ticket item, I was nervous, but CP made the whole process very easy. Shipping was through Roadway and the tv came in perfect condition. I would highly recommend Cleveland Plasma to anyone looking for a safe, fast, easy online shopping experience at a very good price."

"I learned about Cleveland Plasma on the avsforums. CP has the best prices and gives personal attention to your order. The communication was excellent and the TV I bought arrived on time, in perfect shape, and the whole transaction was perfect. "

"Contacted by phone - always available.
They helped me select the right TV over the phone.
Boughta Samsung PN63B550 on Chris' recommendation and I am very pleased.
Delivery was without incident.
TV is great.
Higly recommend this reseller.
I will do business with them again."

"I purchased the Samsung LED TV Model UN46B8000. Beautiful unit that will look marvelous over our living room fireplace. I was extremely pleased with the service provided by Chris and his team at Cleveland Plasma. Any time you spend thousands of dollars over the internet at a retailer that you haven't done business with before, the experience can bring with it a little bit of the fear of the unknown. That said, Cleveland Plasma did an exceptional job of communicating the order process with me--all the way through to delivery. I enjoyed having the confidence that my television (and mount) would make it here on-time and in good working order. I was not disappointed, and I would certainly not hesitate to do business with Cleveland Plasma in the future. Certainly a first-class organization amongst many internet electronics retailers."

"Amazing product, very competitive price and Excellent seller! I ordered 52" LCD (Samsung B750) on friday night. Got an email from Chris the following day (Saturday!) thanking me for the purchase. They followed up on Monday with a receipt, instructions on how to take the delivery of the TV and a tracking number. The company they use for shipping updates tracking info on the web very promptly, I was able to track my TV easily. Tipped the driver well and he helped to bring the TV upstairs, unbox it and patiently waited as I inspected the item. Followed Chris' instructions carefully, did everything they said and now I'm enoying this AMAZING product. Thank you guys, you are the best!"

"I purchased a Samsung LN40B750 LCD TV on Tuesday evening and it was delivered the very next Friday afternoon. Everything detail about my purchase was treated in the most positive and exemplary manner. Not only was Chris exceedingly generous with his time in explaining every detail of the transaction, but confirmed all of the shipping details in several E-mails, assuring that the TV would be delivered without any concerns as to potential damage in transit. The TV came by freight (the safest way)and was inspected on site in the presence of the driver --- it arrived in perfect condition. I have the greatest admiration with the way this firm does business and would highly recommend them to anyone. Their prices also seem unbeatable! "

"Chris and his staff were incredibly helpful (even told me to wait a week until the price came down). PannyTH65PZ850 was delivered on time and in great shape. No games, no upsell, no problems. Would definitely order from Cleveland again (esp since I dont have to go to Ohio to do so)."

"Buying experience was excellent, Good communication and fast shipping on this big ticket item (63” plasma)."

"Cleveland Plasma not only gave me the best price but the best customer service. They made me feel as if I was their ONLY customer with so much personal attention and eagerness to please. I chose the Samsung B750. It was shipped to my house very quickly and the delivery guy was very nice and helped me bring it inside. After extensive research I felt that the Samsung had the best picture quality (better than Sony) and a much better refresh rate. The gloss coating makes a big difference in sharpness and clarity as well. I feel that Samsung is the leader in picture quality for the last 2 years running and it seems they're only getting better with the B750.

Thank you Cleveland Plasma!!"

"Have been looking for a flat panel tv for some time. Finally settled on the Panasonic 50" G10. While researching the plasma on the AVS Forum, I noticed how many people were pleased with their purchase form Cleveland Plasma. So I decided to give Chris at Cleveland Plasma a call. He answered my many questions during several calls but one of his answers stuck in my mind. He will be there for not just pre-sale questions but for all the questions I might have after the sale is over with. Even months to years from now he will be able to help with problems that might arise. I made the purchase on a Wed and got it on Fri. Not only was my delivery quick but the delivery guy was very helpful. He helped me carry the plasma to my second floor apt. and also helped me install the stand, connect and turn on the tv. Everything was perfect. Not a scratch, not even any dead pixels. Chris also has specific instructions on what to look for before you sign off on the delivery. I am blown away at the picture this tv produces. Thanks again Chris. Ryan "

"I have never felt the need to post a review of a vendor online, but it is my true pleasure to do so on behalf of Chris and his firm, Cleveland Plasma. Not to do so would be a disservice to anyone seeking to buy from a truly reputable, conscientious, firm that actually does believe in customer service and actually does practice it.

I recently purchased a Sharp 65SE94U AQUOS TV from Chris. Prior to purchasing such a large and costly item, I obtained price quotes online and then researched the reputation of the vendors through the Better Business Bureau and Reseller Ratings. When I saw that the Cleveland Plasma (aka Extreme Electronics) ratings and comments at both sites were superb and the best I had ever seen on a vendor, I cynically figured that something must be faked, no firm could consistently be rated this good.

But all the excellent comments are absolutely true. Chris really is as good as the ratings indicate. Before purchasing, I called Chris and spoke with him directly. Every question I had was answered truthfully. His price was close, but he could not match a competitor’s lower price because it just wasn’t financially possible. Was the 65SE94U in stock? …placed on hold, he was back in a minute indicating that 2 remained. Could I receive it within 3 days?...it would be an additional charge, he would do everything possible, but he could not absolutely be positive this could be done since I was cross country and calling late in the day and he wanted me to understand this up front.

In fact the 65SE94U set did arrive in three days. Prior to its arrival I received detailed instructions from Chris on how to check for shipping damages and what to put on the shipping papers to protect and to insure one self in case a set was damaged during transit. The shipping firm Chris used contacted me by phone or by email everyday while the set was in transit. Never once did I have to contact anybody to find out where things stood.

I don’t know if it is because Chris is a small firm, but seldom does anybody take the time to provide this type of service anymore.

I assure you, order from Chris and Cleveland Plasma and you will not be disappointed. By far and away, one of the best experiences I have had purchasing online. And if you are cynical about all the positive reviews like I originally was, do yourself a favor and give Chris a call. He does business the old fashioned way and again, you won’t be disappointed.
"

"Chris at cleveland plasma was amazing too deal with and got me the best deal I could have gotten on the new Samsung b750 set. It was a very pleasing experience, chris is a great person. and the shipping company was top notch. You can't go wrong with cleveland plasma."

"Bought a Panasonic TC-P-42G10 & TC-P-58-800U First showed up with cracked screen but Cleavland Plasma had another on the truck that day, no hastle at all, no work required on return, just wrote damaged on FEDEX shipping recp. Chris does excellent job briefing you on inspection before signing for TV. Prices are great and service is excellent. Highly recommend this company.

Bob"