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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2008-01-29

"The guys (Dale and Chris) at Cleveland Plasma helped me get a great buy on a large screen plasma for my home. They were the most knowledgeable of all 200 stores and websites I shopped with. They gave me the best buy, the best service, and the best product. I have, and will continue, to affirm them and send friends and colleagues to this great company. You folks are the best on the web!

Phil in Savannah, GA
"

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Verified
5/5

2008-01-22

"I want to let everyone know that I purchased a Panasonic TH-58PZ700U television from Cleveland Plasma (Extreme Electronics, LLC) recently and they are the BEST to deal with. I had concerns about servicing the television by purchasing from someone not it my area and Chris (he's actually the owner) had me call Panasonic service directly before I actually placed my order to ask them any questions that I had about service. I immediately called Panasonic and after they answered all of my questions....they were extremely polite and informative btw....I called Chris back to place the order. While placing my order I asked Chris about how the freight works and he was very thorough in describing what to expect and how to track my order. All communication with Chris, via email or by phone was excellent. Even after the television was delivered, Chris was very professional and curtious. He definately won me over as a customer. I deal with thousands of people on a daily basis, and I will proudly tell them to give Chris a call when they need to purchase electronics. Excellent company..First class guy!"

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Verified
5/5

2008-01-15

"Excellent customer service. Very detailed on what to expect in regard to the shipment. They also helped a lot in helping me decide if I should go LCD vs. Plasma. They gave the pro and con of each and then we went over the different selections and what types may be best for me to consider. Overall an excellent experience. Very good follow on communication as well."

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Verified
5/5

2008-01-12

"I delt with Chris and Dale who I found to be professional, extremely knowledgeable, and very helpful. Purchased 2 Samsung plasmas, 58" FP-T5884 and a 42" FP-T4264. Prioes were unbeatable, delivery service they use was prompt and helped me unpack and check for any damages. Absolutely going back to do more business with Cleveland Plasma. "

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Verified
5/5

2008-01-11

"I'm not new to purchasing over the internet. I like to deal with someone I can eventually speak to by phone if needed. When I finally had to call Extreme Electronics, LLC because they looked like the best deal for the product I needed, I was lucky enough to speak to a young man named Dale (I finally rememered his name). His knowledge of their products helped me purchase not only my flat panel, but ended up with a great deal on a receiver too.

It arrived within 6 days to my Florida home (delivered to my livingroom, of course I had to help the driver, that is required)

As I installed my new items, I called the company back and ended up speaking with the owner Chris, can you imagine calling back one of the 'big box' stores and getting an owner!

Now, I know you may think this old guy was a push over, so let me tell you, I'm a former Viet Nam Marine, a retired Realtor from New York! Do I sound like a pushover???

Thanks Chris & Dale and all at Extreme Electronics for your wonderful knowledge and service.

George W.

ps. I'm NOT related, just satisified!
"

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Verified
5/5

2008-01-04

"My 58" Samsung plasma TV was shipped immediately and delivered ASAP. No problems. I high recommend them. "

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Verified
5/5

2008-01-02

"Unbelievable smooth transaction. Flawless delivery. I wish all Internet vendors would be like Cleveland Plasma."

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Verified
5/5

2007-12-27

"Delivered quickly and with all parts intact. Overall, a great buying experience."

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Verified
5/5

2007-12-24

"ONe word....UNBELEIVABLE. Chris was so attentive and really put my mind at ease. I ordered 3 Panasonic Plasmas and they arrived in percect condition in 4 days!!! I also saved around $1800. I got another 3 year in home warranty for a few hundred bucks as well. Cleveland Plasma is the only place I will ever do business again."

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Verified
5/5

2007-12-19

"Chris and Dale very helpful .Very happy with my new samsung fpt-5084 50inch plasma tv. GOOD servic.Will buy more electronics from them ."

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Verified
5/5

2007-12-18

"Called Cleveland Plasma on a Sunday Night assuming that I would get Vmail ... but lo and behold Chris answers and remains on the phone with me for about 40 minutes answering all of my questions. Bought the Panasonic TH-50PZ750U shortly after, and couldn't be happier with the service, delivery and support. Everything was hassle free and they really take care of their customers. Thanks Chris!!"

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Verified
5/5

2007-12-17

"I am a repeat customer of Cleveland Plasma/Extreme Electronics. I have now purchased in excess of $5,500.00 in merchandise over the last 2 yrs. most recently I purchased the Panasonic TH-42PZ700U along with a matching DVD and cables. Chris Majoros personifies the consummate professional where electronics are concerned. He's well versed, most knowlegeable AND competitively priced. I will continue to be his customer whenever my needs dictate electronics of any kind, as well as to refer business his way whenever I can."

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Verified
5/5

2007-12-15

"I recently decided to buy a large plasma display. After much Internet research, I narrowed my choices down to a couple Panasonic and Pioneer models. I then contacted several online vendors with questions. Chris from Cleveland Plasma had the quickest and most helpful responses. Later I called to ask more questions, and again he was very helpful and friendly. I finally selected the Panasonic 65" TH-65PF10UK. Cleveland Plasma had a very competitive price, so I placed my order with them on Sunday. On Thursday the shipping company called to arrange delivery. Everything went exactly as Chris had explained: the panel arrived in perfect condition, and the driver helped me haul it into my living room. I'm very happy with the purchase experience.
"

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Verified
5/5

2007-12-15

"Straight up with no games -- no surprises about shipping or insurance. Other sellers show a lower price but after they jack up the insurance or a warranty plan you WILL PAY as much or more. The Sony KDL-40XBR4 I bought has a SONY USA warranty, and not some after market company that you hope will be in business if you need it. Unit was shipped immediately. I give a highly positive rating for their honesty, fast responses, quick shipping, and even follow up. I WILL do business with them again. AAAAA++++++"

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Verified
5/5

2007-12-14

"Panasonic 58PZ700U. Saturday. Called Chris at Cleveland Plasma and ordered the TV. Very helpful and friendly. He e-mailed me the paperwork. I signed it and faxed it back. No more communication. Delivery company called Thursday and told me it would be delivered Friday. Called again Friday and told me it would be here Monday which was actually better for me. Next call came 30 minutes before they showed up. Helped me getting this monster upstairs and unpacked it. No damage to package or TV. Very happy with process price and delivery. Will recommend Cleveland Plasma and 58PZ700U to anyone. O.R."

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