"Order processing and receipt of order was smooth and without surprises."
"Easy ordering, great price, quality is great and super fast shipping. I will definitely order again. "
"Great bed bought at a great price. Ordering was easy and delivery was fast and courteous. I will definitely return to Coleman Furniture for future purchases."
"Our furniture arrived earlier than we were expecting. Delivery guys were very nice and did everything right. Our furniture looks great in our living room and we are pleased with our purchase. We will definitely reccomend our family and friends to shop here and I'm sure this will not be out last purchase. "
"We had been looking for a recliner that my husband could fit in. He had a Catnapper before, but the new ones were too small. We found this recliner and the price was better than other sites. It come in the time they said it would and was delivered to our door and brought in and set up. My husband loves it."
"Good communication and fast shipping. The chair was delivered as promised and unpacked and placed in my office.This is my first purchase from Coleman and I will be back."
"I had been looking for a storage bed a number of different places. Saw the one at Coleman and liked the look and price. Ordered, was kept informed every step. The delivery was free and the set up/assembly very professionally done. Very satisfied."
"I needed a night stand and I found this one on-line. It looked like it would match my bedroom furniture so i went ahead and ordered it. It arrived yesterday a little more than a week after I ordered it. I am very impressed with the appearance of the stand. I was also impressed with how securely it was packed to prevent any damage in shipping.
I would definitely use this vendor again."
"Easy of ordering, great product and great price. Will purchase from Coleman Furnishings again. "
"The price was unbeatable and the service was great. "
"I had been looking for this item a long time and they had them in stock for immediate shipment. The customer service was excellent and the products arrived on time and in good condition. "
"I ordered on 3 July, " quick ship" after 2 months I inquired , I was told it was only for small items and that " tag " was a mistake and would be removed. I was offered 15$ for the inconvenience on my next purchase. I insured they could deliver on a military base, since I'm a military veteran and live on an installation, I was told yes. 3 months later Forrest from B blue truck delivery called to arrange delivery. Again I asked if they could deliver to a military installation. I was told yes. The driver call me day of delivery, I cant get on base I didn't know it was a post... , he called back to his boss, and the second person called and said he couldn't get on post either and his boss WANTED to know if I WOULD come off post pick up my own furniture since they were obviously criminals not allowed on base. I contacted Coleman, they stated they would comp me 100$ ( that doesnt cover the warranty) and deliver in a week.. Forrest calls on the 22 and says that his boys will be here the 26th.. lol.. the next day he rescheduled to the 27th because they are also criminals and cant get on post. Finally on the 27th blue truck .. and Coleman furniture shows up on post.. but wait.. the furniture is broken.. lol... the foot board to one bed is completely trash, and the other has a post the look like diesel or gas caused damage. 2k.. and still waiting for furniture from Forrest incompetent blue truck place and Coleman furniture.... IF I was anyone living of a military base THERE is no WAY I'd ALLOW this clowns in my HOME... if you've been burglarized after a delivery or things are missing. .. I'd have the LEO interview forrest and his team.. there is no way I'd allow these guys near my property.. I WISH I could make this up.. I wish there was a way to attach correspondence and photos... also all the 5 star reviews are paid reviews.. notice how they are right after a negative one? Go look at the Twitter comments and look at the Better Business Bureau.. before purchasing "
"I wouldn’t take free furniture from this company. The regret of dealing with the crap company and giving them my money is deep. WOW! STOP AND READ BBB website!!!!! It will save you months of aggravation. I usually read all reviews before I make a purchase and I did this time as well, BUT not BBB and against my better judgement I proceeded with my order with Coleman Furniture. For the life of me I cannot see how this company stays in business. I can assure you it is not from previous customer recommendations. I cannot speak of the quality of the furniture because I have yet to receive the furniture. I was told by their very rude, nasty and uninformed rep that my furniture was scheduled to be delivered one date and is now pushed back again and again and again. It has been a month since Colman has charged my credit card and my furniture hasn’t made it to its first destination. My furniture should have been in my home by now according to Coleman! You will get every run of the mill excuse "computers are down", "driver was out sick"," our policy states dates are subject to change" Complete BS! Representatives are among some of the nastiest people I have dealt with, Melissa B in particular was a real treat. They don't care about you just your $$. I have paid for a living room set for a month now and I have no clue as to when I will receive my furniture. Oh and if you receive damaged furniture or would like to cancel.....I hope your hired a lawyer to read "Their" terms and conditions because I can assure you, you are going to lose money while they profit. Like many have stated previously this is by far the worst company I have ever dealt with. There are many other places to shop from., stay away from this nightmare. "
"The mattress was undeliverable and the tracking had a message that said you needed to attend to button. But it did not allow you to do anything. We had to look up a UPS phone number call them and find out what the problem was. So after some research it was told to us that there was no apartment number on the shipping label!!
So delivery: The mattress was left outside the door, delivery person was gone before we could get to the door. I thought and i might be wrong, but i thought that i paid to have "white glove service", but maybe i did not. But i thought that it would be brought inside to the room where i wanted it."
"If I could give them a 1/2 star I would. My initial order was on 8/5/19. They "sold" an item that was discontinued. Before I could replace the discontinued item with a chest of drawers, they processed my order and said it was shipping on 8-6-19. To purchase the chest that matched the original order would cost an additional $200.00. I then received an email on 8/8/19 stating my order shipped on that date. Which means they lied and could have added the Chest. I think they wanted to upcharge that item. Fast forward 6-7 weeks. I had to call to see when My original order would be delivered, they did not communicate at all. Their web site clearly states that delivery is 2-4 weeks. The company that they use for delivery and set up of furniture had the items for 2 weeks. They scheduled a delivery time with me on 8-17-9 at 12 pm and at 3 pm on the same day, Coleman furniture called me to state that the furniture I ordered was damaged. The Furniture technician did not show up on said day to fix furniture. From order date to possible delivery date (8-5-to 9-24). That is almost 2 months. They wanted me to accept furniture that had been repaired (so they say), they no longer carried the furniture I ordered, so I could not add on the Chest needed to complete the set. They charged my credit card from day one and I began paying interest on items I did not have. The emails and communication they send contradicts it self. They basically say they are customer orientated, but nothing they do backs that up. I was even told by the sales representative - Melissa- that I could not speak to a supervisor. The supervisor would not say anything different then what she said. Don't trust them. After all the time, energy and effort I have wasted on them, I have to pay a 15% restocking fee and I am back to searching for a bedroom set for my daughter. At first glance their reviews seem great. Do some more research and you will see how they really do business. "