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Product & services pricing
4.36/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.20/5
Customer service:
4.23/5
Return/Replacement policy:
4.52/5

Verified
3/5

2019-09-05

Great price

"Simple to use ...shipping info was vague"


Verified
4/5

2019-09-05

Stool set

"I like the look of theses stools. They are just like the photos. I think the shipping time was reasonable. I'm not sure that the quality control is what I expected in the shipping process. I think they could've been shipped separately or packaged better so they would not have been damaged in the process. The metal to metal caused dents and scratches. Since the return shipping is quite expensive, I will not be returning them."


Verified
5/5

2019-09-04

Low Cost and Easy to Use website

"Found the couch we wanted for less!"


Verified
5/5

2019-09-04

Great Price and FREE DELIVERY!!

"Buying online is always a bummer when you have to pay for shipping. Happy to have found a site that offers FREE shipping. Furniture stores in my hometown charge 40$ to deliver. Can't wait to get my furniture!!"

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Verified
5/5

2019-09-02

Awesome

"Very good. Quick order. People nice to deal with delivery guys great"

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Verified
5/5

2019-09-01

Great

"Furniture was on time and condition was excellent. The delivery men did a wonderful job andI have no complaints. Overall experience was exceptional."

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Verified
5/5

2019-09-01

Great Customer Service!

"Coleman furniture is awesome! They continuously kept me updated via phone messages and emails, and not just one employee, but a half-dozen different people. They really have a great team and flawless internal communication. When I did have a small issue, they addressed it immediately . . . and they had the best price for the item I wanted. It arrived in perfect condition and then assembled as part of the purchase price! I HIGHLY recommend them! Thank you"

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Verified
4/5

2019-08-30

Good service.

"Package was left on porch and was too heavy to carry in by myself. Not Coleman’s fault but still an inconvenience to leave it out till I could get help. "

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Verified
5/5

2019-08-30

Great Experience

"I was a little reluctant to order from a store I had never heard of and have never ordered from; but I took the plunge and I am absolutely glad I did! I ordered two bar stools and they arrived in two days! They are exactly how they were described on the website. I love them so much, I decided to order two more!"

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Verified
5/5

2019-08-26

Great Couch great service

"I ordered this couch and it arrived in the 4 weeks projected! The delivery was super easy and painless and the couch itself is so comfortable. I would recommend this couch and Coleman furniture to anyone! "

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Verified
1/5

2019-08-21

Worst experience ever

"They will tell you that you should receive your furniture purchase within 2-4 weeks and bill you right away, but on scheduled delivery day will not pass inspection. They will not tell you why it did not pass inspection, but quick to tell you if you cancel the order you will be charged shipping and restocking fees, mine close to 700.00. They say my furniture is in a local warehouse, but offer no proof, do not respond to emails timely and do not return calls as promised. I found many similar complaints and reviews on BBB.org, so it appears this is a scam and that the company and reps are dishonest. "

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Verified
5/5

2019-08-19

Great Experience

" My shopping experience with Coleman furniture has been really great. My dresser was backordered and the company kept me updated several times before it was finally delivered. I definitely would not hesitate to purchase something online from this company and highly recommend to others."

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Verified
5/5

2019-08-16

Coleman furniture

"Excellent service!! Kept me updated!!!"

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Verified
5/5

2019-08-15

Easy purchase of Liberty Furniture

"Having several pieces of Liberty Furniture in my home, I wanted to complement them with a new cocktail/coffee table and end tables with tempered glass. This Liberty Furniture set (Caroline) was perfect. Quickly arrived in well packed cases. Easy to put each piece together with only the enclosed allen wrench. Would use Coleman Furniture agsin!"

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Verified
5/5

2019-08-15

Beyond Excellent!

"Coleman Furniture has great quality affordable furniture but a beyond stellar customer service and delivery. So love them!!"

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