"I have been making INTERNET purchases from CompUSA for a little less than a year. I had done a lot of research for a product and decide to begin with CompUSA. My first purchase was by telephone and I was impressed by the fact that the person spoke English as well as I do. I was also impressed by his his willingness to give me all the time I needed to ask questions and mention any concerns. This gave me the confidence I needed to give CompUSA a try. I feel that with his help and my research I made a wise choice. The prices have been competitive but sometimes I have been willing to pay a little more because every transaction has been very satisfactory so far.
On my latest transaction, I found the same product for less from a different company while my purchase was still still in transit. They were unable to match it because company policy won't allow that when it's a special and not a regular price reduction. They did however refund out the shipping costs. The delivery time has also been satisfactory."
"I love their fast service. This was not my first order with CompUSA. I am always very happy with the items I have purchased and have recommended CompUSA to several family members and friends. I will continue to use CompUSA because they do have a huge selection and their service is excellent."
"CompUSA online is an excellent way to order any of your computer/electronic needs. The site was easy to use and the shipping was great. My package arrived several days ahead of schedule. I would definitely use CompUSA.com again. "
"The system I ordered was beefed up and priced right! My order arrived on time, intact, and ordering on CompUSA's website was easy and hassle-free. Highly recommned it!"
"Ordered a refurbished Netgear wireless router. This was a very pleasant experience. Excellent product and arrived in time in perfect condition.
I would definitely make a purchase with CompUSa again."
"I found CompUSA.com to be a pleasant experience for online purchasing. ... The website was easy to work with, the payment page went smoothly, and the items showed up without any problems. ... With a past purchase from them, had to send back a monitor, and customer service handled it without any issues to me, as well. ... If this keeps up, (their good service) I can see me buying from them again, and recommending them to others, too. ... The items I purchased this time, Three(3) Logitech C600 webcams, each worked without any problems, and were brand new, in an un-damaged, un-opened, clean retail box, even though they were on special pricing of just $24.99 each, that was really surprising! :) ... and packaged well for shipping, too ... I've heard some bad stories about CompUSA in the past, and can't understand that because they've always been outstanding as a retailer, each time I've purchased from them. ... I'd give them another chance, if you've stayed away because of these past stories, and see for yourself.
(By the way - the edit to the review was a spelling error, not a change of my feelings about them :-)"
"I recently purchased my first laptop for my 12 year old daughter as a Christmas gift from your web site. The laptop arrived at my home very quickly. I then visited your Brandon,Fl location last week. I am not very familar with laptops and was very uneducated as to what I would need to make it work. I explained my situation to one of your employees and he was very informative and explained that I would need to purchase a router, I didn't even know what that was, I thought a router is what some people use on a farm (As I giggle to myself). The young man proceeded to escort me to the router section, and was very detailed as to what each router would do. He suggested the netgear wireless router and that they carried it refurbished as well. I was completely confident with the information and purchased the item. Now I can't wait til Christmas day to see my daughter's face light up when she opens the router and asks me "Mom what is this" and I can tell her exactly what it is. I will be shopping in this store more often. Thank you for having such wonderful, kind, educated employees. Layla Tampa, Fl"
"Ordering was easy. Selection was broad. Prices were very low. It was a pleasure shopping with CompUSA."
"Purchased onlice a refurb Netgear N network adapter. It worked perfectely,however, I was disappointed by its fairly worn out exterior. This was definitely an extensively used product. I am not happy about that, but in fairness to Compusa, it was factory sealed, and they couldn't have known abou its appearance."
"A very positive experience, item arrived a lot quicker then expected, item was exactly as described. NO PROBLEMS "
"I ordered a large purchase from Compusa.com. After going through the verification process to get my order shipped I was told it would be here Monday. Today is Monday and when I checked the tracking number this morning it was confirmed to be here today between 12-4pm. I left work early today to be sure to get my order safely. After waiting until 4:30 I did an internet chat with their representative. I quickly got a phone call telling me that there was "some misunderstanding" and that my order was not shipped today but will be here between 12-4 tomorrow.
I cannot leave work early for this again. I will have to inconvenience someone else. I am very unsatisfied with the shipping department at compusa.com "
"My experience was quick detailed and error free. Would not hesitate to purchase from your organization again."
"Great experience, I had 1 question and made the phone call no waithing and question was answered in no time!!!! Great service, super delivery!!!Best price!!!
Best experience so far of buying via the internet.
"
"It was a real pleasure doing business with Comp/USA. They kept me updated on my purchase, it arrived on time and in great shape. I would have no problem doing business with them again."
"This is the third time ordering from CompUSA and they have very prompt an efficient in filling my orders. Their pricing is very competitive and the product is always exactly as advertised. I will continue to do business with them as I need the products carried by them. Quick shipping, competitive pricing, right product, what more could you want?
Ben G"