"Ordered 3 Zif Hard drives at separate times from Compuvest. The first one worked. The last two did not. I lost out on shipping and restock fees. They said the last drive tested as it worked fine, but it was not recognized by my netbook at all. I ordered the same hard drive off eBay from another seller and the drive was recognized by my netbook and works fine. I will avoid doing business with Compuvest from now on."

"Buying from them is like gambling. I've ordered 3 times from them and recieved 2 out of the 3 orders.


First order was for a CPU and I received it in 3 days. I thought it was a good sign that I should order more often from them.

Second order was for a case, ram, psu, and a motherboard. I never received any of it.

Third order was placed a day after the second order because I forgot to order a cpu. I received it 19 days later. (I paid for 3-8 day delivery).

I emailed customer service and was told they would look into the missing order 2 months ago. They still haven't resolved this and haven't been responding to my emails. The only times I got a response was after I contacted Better Business Bureau, but it was never resolved. Compuvest resorted to blaming me that I had the "wrong tracking number" (I forwarded thier confirmation email they sent me, back to them showing the number was the one I recieved from them.) and that I "did not have a secure delivery location" ( I have close circuit DVR watching the entire perimeter of the house and reviewed 3 weeks worth of video without seeing thier delivery). They have the nerve to say "once it's delivered, the merchant's liability ends", but I never received thier shipment, as my cameras confirmed. For all I know, they could have shipped my order to the boss's-wife's-friend's-brother-in-law's-second cousin. The customer service rep, Ron, even wrote to the BBB that he "prefered that I order from somewhere else because of the difficulty of this customer". With all the hassles they gave me, I wouldn't order again anyway. I'm waiting a few days more before I file a dispute with my credit card company. All I want is my money back.
"

"I purchased a 22" Vizio 720p Widescreen LCD HDTV Black VO22LHDTV10A (Refurbished,Plain box). I received what I expected except for the remote control.

The remote contained corrosion on the battery terminals out of the box. I cleaned it up and the remote worked for the 2 1/2 months since purchase, but now it has stopped working for good. I want Compuvest to send another one.

When I called, the person told me that the product was out of warranty and that unless I was ready to purchase a new product or new remote control, he couldn't help me. That's a pretty poor stance on a product that was defective in the first place.

Yes, I probably should have returned it immediately but that's hard & expensive to do with TVs.

Are they begging me to never buy from them again?"

"Was able to find a very rare ZIF harddrive model here, it shipped within one day and arrived within three days. I can say that I'm very impressed with the service and will order from compuvest in the future."

"I saw a good price on a new Lacie hard drive so I called to confirm the part number and that they actually had them in stock. I was told yes they did have them and that they were new and not refurbished, I bought 3 of them. Guess what, they turned out to be refurbished, The part number on the website and over the phone did not match what they shipped me. It had an extra "R" on the end of the number. They said I had to pay for return shipping but offered a little discount if I kept them. I could have bought them much cheaper elsewhere if I wanted the refurbished model in the first place. I would say stay as far away from this company as you can based on this experience. If I had the time, I would have called my credit card company and refused payment - forcing them to pay for the return postage but I just didn't have the time. If they would have paid for return shipping, then I would have thought it was an honest mistake. At the best they take very little responsibility for their mistakes, at the worst they are crooks who hold buyers hostage. You decide."

"I ordered two Logitech Communicate STX webcams from compuvest.com. The second order number is:200811060673. These are advertised as NEW but they are actually REFURBISHED! I received them in a "Plain Box" with no manual.The DVD that was sent with them has no lettering on it. The tag on the cord is cut in half. According to the Logitech company this means refurbished equipment. I will never purchase again from this dishonest company. Buyers beware! "

"I ordered an HP j6450 all in one printer and when I received it the ink cartridges were missing even though they were suppose to be with it. I emailed them and got an answer back within 3 hours that they were sorry for the inconvenience and were shipping the cartridges out that day. Except for the missing cartridges I received good service and the printer works great. "

"Order a toner cartridge for later use. When I went to use it the next month, we opened the bag and toner was everwhere. Customer service would not help and had to fill out and email a return form. Rejected the return because it was over 7 days. Stay away from this place. I saw enough red flags to never shop here again."

"I have ordered Laptop Sony Vaio on March, 20 and so far I have yet to receive the product!
We were exchanged with e-mail till the middle of July and since that time no more information I received from them!
Looks like they have used my money (1,300.00$)but have no responsibility for delivery of paid down goods.
I would suggest people do not use their service!
Who will help me to get my money back?
Finally I have purchased another Laptop in Greece where I am living."

"Well, I ordered from Compuvest. The next day I was just prowling around the internet and I found quite a few websites like this that Review online companies. Almost No one had something good to say about Compuvest. I ordered (2x1gb) of Corsair PC8500 RAM @ 1066, Ironically it arrived before my packages from Newegg. The RAM functions fine but did not come in any Official packaging, So I don't know if its new or not. But im fine with the purchase! I would not recommend Compuvest, But I would not differ someone from the deals they have. I just wouldn't suggest buying something incredibly expensive or extravigant.

NEW: 2 weeks or so later here I am. Computer works amazing, the RAM is up to par and works perfectly! Readin reviews worried me, but It came in fine and works amazingly!"

"Would not recommend shopping there, if you want quality. I ordered an Apple iPod Nano dock. It was here within three days. Unlike the website, though, the iPod dock was not new. In fact it was pretty dirty, it didn't come in its original packaging, and it says Apple 2003 on the bottom of it. If you want new products, i would recommend ordering from different website. "

"I ordered a MSI motherboard advertised through several web sites (Pricewatch, Google, Livesearch) at good price. After accepting payment, it took seven days for Compuvest to determine that it did not have stock of this item. The motherboard continued to be advertised during the seven days, part of the time at the special price.

Then, Compuvest then offered a substitute ECS motherboard instead. (Note: for comparable products ECS is generally much lower priced).

I declined the substitute offer and submitted a complaint to Compuvest. Compuvest refunded my money. The bottom line; Compuvest wasted my time. "

"Purchased from Compuvest via Buy.com. The product ordered was a Compuvest labeled HP 49X compatible toner cartridge. Upon opening the box after several weeks (when printer was ready for new cartridge) discovered that they had put the incorrect cartridge in the box.

Called and they refused to exchange because it had been more than 30 days (I don't open the foil pouch which the cartridge comes in until I need to use it).

The customer service suggested I call Frayne, apparently a manager in customer service. Spoke to him on May 22. He said he would look into what he could do. Follow-up voice mails to him on June 5 and June 16 were unanswered. No resolution.

My suggestion to stay away from Compuvest. They don't even return phone calls."

"I've ordered a few times but the last will be...the last. I ordered two Lenovo laptops and called to make sure they were the correct model. One arrived broken the other was a Chinese model! They double billed my credit card and have yet to correct that. I sent them back with an RMA and refused to accept the broken one. The reason? We have strict quality standards when shipping. Then explain how you sent me a chinese model which you accepted? Needless to say I will be charging back my credit card so what's the point other than making sure I never order from you again?"

"Due to very limited budget, I decided to give it a shot due to their very competitive price. I have no complaint about my order. I ordered a battery for my laptop on May 29th and received the item on June 2nd. Shipping is very fast, and customer service was not as good as staples but still quite good. The battery is obviously genuine - I was worrying it might be from gray market. Pretty nice experience and this encouraged me to order from them again.
"