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Verified
5/5

2013-01-24

"The website "a-la-carte" shopping experience was phenomenal compared to all of the other merchants offeringsthat I looked at. I was pleasantly surprised to get a call from Gene with a review of my order and some suggestions to make the system better. It did not feel like an upsell experience at all but rather it felt like a consultative attempt to improve my system. The fulfillment process was quicker than expected and I had my computer within a week or so of my visit and purchase. It arrived in good condition and was an easy set up and start up. I am in the process of transferring files and re-installing programs and; so far, so good. I am very a happy 'camp-uterer' "

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Verified
5/5

2013-01-23

"Great and very helpful service. Really seemed to be interested in how I was going to use the PC. Expert advice. Computer arrived on the date they said it would and it was in perfect working order. There is no question where my next computer will come from. Thanks very much. Mark Jones"

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Verified
3/5

2013-01-23

"I've had both my motherboard and hard drive die within three months of receiving my computer. Once I got ahold of technical support I was able to get my defective parts picked up for return and replacement.

Fingers crossed this is the last component to die.
"

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Verified
5/5

2013-01-22

"The experience in buying my first custom computer was made fairly simple. I was aided from beginning to end with advice on how to build a better system with compatible parts. "

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Verified
5/5

2013-01-21

"My experience with the people of ComputerLX was a delightful one. Every one there was very friendly ans willing to help. The computer itself was shipped at a reasonable date as well. "

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Verified
2/5

2013-01-20

"Let me start this review by saying the computer as ordered, has been issue free since I completed the final build (my own HD, Video card, Win OS 7 and all drivers) on 01/16/2013. As for their shipping... buyer beware! No where on their site (shipping info) or during final check out, do they say WHO the shipper is or type of shipping service they contracted! Also, they never mention that a SIGNATURE WILL BE REQUIRED! I found out that a signature was needed after the first failed attempt was made. I work M-f so no one would be home during the work week. Calling FEDEX GROUND (the little missed delivery note told me that) I found out that they were not able to hold or for that matter, CHANGE the delivery address because of BLOCKS and RESTRICTIONS in place due to their CONTRACT. I then called ComputerLX customer support and explained all of this. Guy said he'll look into redirecting it to my local FEDEX Express terminal (10mis from my house) for a hold and customer pick-up and call back. Calls back and says it all set, spoke to FEDEX Ground and it will be delivered and held there for me next day. Come home and find another MISSED DELIVERY attempt note! Called FEDEX GROUND to inquire what happened this time (high level customer service agent) and was again told their hands are tied by the way they set up the contract. Asked them if they could make the delivery on Saturday and they couldn't because it is a business service, M_F, 8-5pm only and again, could not make ANY CHANGES to the delivery!!!! Was told they should have a HOME DELIVERY contract which HAS SATURDAY deliveries! Before hanging up, she said she would try to get it changed to "HOME DELIVERY" and call back the next day Called pcLX again to tell them of their stupid delivery issues and was told "I should have know" all of this before hand and they can do nothing for me!!!! (great customer service here from a so called MANAGER)! Remember, none of this info was available for me even if I wanted to find all of this out before making the order. So I told her that they will try again tomorrow, fail and that it will be returned to sender, thus losing the sale for "NOT getting involved to rectify this.
Luckily, the FEDEX customer service manager worked her magic and had it delivered that Saturday!
Bottom line is, know that they use FEDEX Ground, business class, delieries are only M-F, you will be required to sign for it, and be sure you give them a address where someone will BE there to SIGN for it. They cannot make changes AT ALL! So there is your review you wanted.
"

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Verified
5/5

2013-01-18

"Everything as described. Work great! Would buy again."

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Verified
5/5

2013-01-18

"Blazing Fast Computer! Excellent customer service too!"

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Verified
5/5

2013-01-18

"Great Product and Great Service

1. Salesperson was sensitive to my needs and helped me get a deal that was ideal for my price range.

2. Shipping was free and fast.
3. No problems with the computer, it runs like a dream.
4. They even installed Windows 7 64bit for me without purchase and let me activate it with my Serial # when I booted up it was all working great. Wow!
5. Slight miscommunication with triple monitor set-up but support was great and walked me through with no issues.


I will definitely recommend them to anyone who is looking for custom top of the line systems.

Thanks ComputerLX!
"

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Verified
4/5

2013-01-17

"Had very good service so far on this computer it was shipped fast and haven't had any problems with it but just got it today.
System is very fast and am enjoying it but DONT LIKE Windows 8
"

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Verified
4/5

2013-01-16

"I bought a computer late last year and it really was what I had expected. It runs well and is well worth the money I spent on it."

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Verified
5/5

2013-01-15

"Reasons for my rating:

1- I got exactly what I wanted. Perfect!
2- The customer service representative is a knowledgeable lady and checks systems configuration with you before finalizing the order.
3- I got it soon.

*I hope my system lives a long life, but in case it doesn't, I hope I get a good guarantee support too.
"

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Verified
5/5

2013-01-13

"I received my computer as scheduled, set it up, and it worked very well. There was only one glitch: I had ordered security software which was inadvertantly dropped from my order. I called ComputerLX sales and this issue was rectified to my satisfaction in a timely manner. I am very satisfied with my experience."

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Verified
5/5

2013-01-11

"Overall it was a great deal.High quality computer!"

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Verified
5/5

2013-01-09

"This is the second computer I have purchased from ComputerLX.com. The first computer was for my husband and he raved about how clean the system was (no programs added on by the seller) and how reliable it has been. I received good customer service for this computer - the technician called me to make sure that I was intentionally leaving out a hard drive (I was) and then to resolve a case issue as it was being assembled. I am very satisfied, will most likely buy my next computer from them, and have recommended them to my friend who is about to buy a computer."

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