ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2012-12-29

"Overall fine. I really bought the system for the future support since it is for my mother who is 1,000 miles away. Anyway:
The Good: They installed a 1,000 Gig HD when I paid for 500 Gig. Everything else looks pretty clean and Windows has only done 1 update so far.
The Bad: The "custom" fans that were installed in the case are a poor match. The size is wrong for the template and the screws go through the vent holes not the mounting holes. There are only 2 screws in each fan. The fan job does not look professional at all. I was tempted to return it immediately, but I am only here with my mom for 3 days to do the install. Oh well.
The Indifferent: After building my machine on line, I was called to check the build. They told me that the power supply I ordered was not a good one and I should upgrade. If they have bad power supplies on their site, that is their fault: take them off. Also, the case did not come with the stock fans. In this instance, that ended up hurting us both and making the cost of a cheap case, way too high.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-28

"Good price and prompt reply's to all my questions.And no problems with my hardware."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-28

"very helpful and got it to me fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-12-27

" "Great Service, Fast Shipping. I custom ordered my machine and overlooked a few items. Customer service e mailed me and inform me of my oversight and asked me to call Gene in OHIO.He added the required parts over the phone. Gene was very nice and professional,and provided excellent advice and a deal on some fans. he also spent the time to answer my questions You just don't see that with most high tech companies these days.I will shop with them again in the future! Thanks for the great job assembling my AMD FX 8 core AM3+processor,witch runs so smooth being over clocked by the Asus up graded mother board, i just love it.so yes i am extremely satisfied with my purchase."And your service.the shipped fast and it was built right and packaged vary well.it has run 24/7 out of the box with no problems,since 12/17/12.thank you AllPCzone!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-27

"Computer LX was helpful with suggesting products for a customized gaming pc that my son had ordered. Even though there was a three hour time difference, Computer LX returned my phone calls or emails right away. My son is very satisfied with his purchase. I highly recommend this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-12-26

"This was a gift to me for Chrictmas and works great. Since I was not the one who purcased it I cannot comment on the shopping side of the experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2012-12-23

"I have no big complaints about my purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-23

"There was a minor issue but they were quick to take care of it and in the end, I got what I wanted. No complaints!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-23

"This is the second machine that I ordered from them.
Very satisfied. Their Voip phone system is terrible. They should get another provider.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-21

"You all did an awesome job putting together exactly what I asked for, everything came assembled excellent, I love the design, keep up the great work, absolutely the best Computer Store I've shopped from.

P.S. I will definitely be a return shopper :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-12-21

"Good service. Did a good job building the machine.
Only negative thing I've noticed is with my Graphics card. It's a close fit in the case i chose, unless you move the HD holder before you put the card in, but it appears they "muscled" the card to try and get it seated and bent the PCI port a bit(didn't damage it though). I had to reinstall the card myself though because it still wasn't seated properly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-21

"I called ComputerLX to help me select the right components for a new PC. The sales rep Gene was EXTREMELY helpful and nice. He provided me with several options and recommendations. He was very frank and matter of fact without being pushy at all.

The computer arrived when stated and was VERY well packed. The packaging had a main box which included about 4 inches of foam peanuts around the box that the computer was inside.

Everything in the computer was as it was supposed to be, all the components were correct and everything was installed and set up correctly.

So far everything has been running smoothly and I'm very happy with ComputerLX's sales staff, and the computer itself. I would highly recommend them and will be purchasing my next computer from them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-20

"i received my computer on the date it was said to arrive, nicely packed into 2 boxes so it was safe, everything was installed correctly and runs smoothly.
i did have to turn the computer off manually a few times because it froze, then again it is the first day and i was installing a lot on it. not a biggie.
they also say if it does have problems they were most likely occur in the first 30 days but not major probs.
customer service was great and fast! and so is my computer so far!
im satisfied :)
thanks computerlx!
most likely go thru you guys again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-20

"Great Service, Fast Shipping. I custom ordered my machine and overlooked an item. Customer service called me to inform me of my oversight and added the required parts over the phone. Elena was very nice and professional, and provided excellent customer service. You just don't see that with most companies these days. I will shop with them again in the near future! Thanks for the great job and great PC. I am extremely satisfied with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-12-20

"great job buy all will recomend to everyone thanks john"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A