"Customized and ordered my first professional video workstation and I must say ComputerLX is amazing. The sales associate was well trained in his knowledge of computer systems as well as customer service skills. Machine came installed and ready to go. Everything is working great and completely satisfied. Praise God for all His many blessings!!!"
"I am very satisfied with my overall purchasing experience at ComputerLX and I highly recommend this retailer to anyone. This was my first purchase from this company for somewhat of a high-end computer. I think the pricing is fair, and, I was able to purchase a computer, which, I believe is about twice as good as one I purchased from another large well-known company before this for about the same cost. (I had to return the other computer to the other company for refund because the entire order was wrong).
What I liked most about selecting a computer was being able to customize it. You could even eliminate a part if you did not need or want it; most parts could be ‘not selected or removed’ from the build. I am not very comfortable about choosing hardware, but, between some online research, and, a couple of consultation calls to their salesperson, Elena who was very helpful and pleasant to deal with, my uncertainty dissipated. Elena also helped me stay close to what I budgeted for a computer. I mentioned to her during one conversation that I was over what I budgeted for the computer. I did not call her for that reason, but, she made some suggestions on changes in components that could be made, and, not significantly change what I wanted in the system configuration. In addition, she left this up to me, no pressure either way. I contemplated and checked further on specs regarding these changes over the next couple of days, and, decided I agreed with her suggestions.
Shipment – packaged well and quick delivery, shipped within 7 business days and received 2 days later. One minor problem with the computer upon receipt. The fan mounted on the removable side panel was disconnected from the motherboard located on the other side panel. It may have come off in shipping, or, I may have inadvertently disconnected it when opening the side panel. Again, no big deal, except the fan cable was not long enough for me to reconnect it, then, close the panel. I could tell it would just about reach when the panel is closed, but the panel could not be moved even slightly without disconnecting it. I purchased an extension cable in order to reconnect it. Maybe an oversight, but I think the extension cable should have been part of or added to the build.
Anyway, my decision to purchase from ComputerLX also was reinforced by the surveys and ratings here. The company has a very high overall rating, and, they respond to any dissatisfaction. My opinion is: if they want customer feedback here indicates they want customer satisfaction.
Thanks again Elena and ComputerLX."
"Hello, my name is joshua smith I was having a little trouble getting my comp to come on at first And boot up. Kept saying there was no storage device. Well did a little reading of the paper work sent with it And what do you know the power wire to my storage device wasn't even hooked up. Now just got it going And its running good so far. Thanks for all the hard work! And special thanks again to a good guy by the name of Gene for fixing my order so my pc would work properly. "
"Was my first pc build and i ordered over the phone. They were very helpful guiding me through purchasing exactly what i wanted. A little over a week later i got my pc, it worked great, had them pre-install the OS. Ive had the pc for about a week now and its still working fine.
Only problem was i ordered 3 blue LED lighted fans, 2 on front and one on the side. The pc came with all the fans but only the two on the front were lit and they were white lights not blue. I chose not to call them about it because it was such a minor fault that didnt really matter much to me. "
"The customer service is very helpful and friendly. The responses are quick when components are not compatible from your initial choice. The products are great. And, shipping is fast. Thank you for the service."
"Order # 201007759 I found the process rather pain free. Elena, the sales rep I dealt with, was a pleasure to deal with. The shipped from Cleveland to Seattle and arrive a day earlier than expwcted. This the first system put together the way I wanted with and I had no qualms calling Elena (I had called and talked with her a year) and the opportunity presented itself, the natural alternative was to call. was priced the lowest of the system integraters available on the Web and Elena made the diference. I felt she understood what I trying to do with the system and made several usef uggestions. A tip of the hat to her! I am retired and living in a bnursing facility. The system is a way occupy myself. "
"Great customer service. Ordered on Thursday, delivered before noon on Friday - that was with the standard shipping option! Works well. Thx again."
"Great service and fast shipping. Awesome instructions and easy setup. Will do business again. International shipping is a bit costly but otherwise it was fine."
"Great price. Easy to order online. The whole forced review of the order was alright though I wish they would call you instead of sending an email asking you to call them. If I didn't have email on my phone my order could've been delayed awhile until I looked at my email. Also felt like they were up selling a lot with fairly untrue statements like I needed a better power supply or I couldn't run computer more than couple times a week. I've been running like 48 hours straight and its been fine just like I knew it would be. Just seemed like they assumed I knew nothing about computers without asking and possibly also a lack of knowledge on the customer service rep's part. Overall pretty awesome and the cheapest out there I could find. A great system it is. Fast shipping too. Was here 2 business days after confirming order. "
"My son built his own computer, some of the things he picked where not compatable, they let me know right away. Friendly and helpfull. Computer was received sooner than expected. Box was badly damaged when it arrived and thrown out by the company that installed the OS ,keybord was broken, and i should of read a little closer on the waranty.( 3 years is actually 1 year) and now may be void because no original box. But computer runs great so if hes happy im happy for now."
"Very good place to buy a computer fast shipping great deal will be buying all my computers from here thanks."
"Absolutely top-notch service and product line at ComputerLX! Elena was a pleasure to work with while helping to design my "dream photo-editing machine." The system arrived sooner than expected, with all documents and extras boxed for easy retrieval. One note to future customers: Be sure to read the enclosed tech-sheet before booting up for the first time and you will have smooth sailing.
I was so impressed with the service that I went ahead and order a second, smaller system for the household, and that experience was every bit as satisfactory as the first...
5 thumbs up for AllPCZone/ComputerLX!"
"The shipping cost is little high, but it was fast, and well packed the item.
Thank you."
"Great service, the computer works fine as expected."
"Super! The service and computer was excellence."