ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-08-24

"I have shopped at Geeks for years. Their pricing is great. The few times I have had to have something replaced, they have been quick to address my concerns and make it right. I'll continue to shop Geeks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-24

"Great Company! These guys have some really neat stuff, at great prices, and fast shipping. If there is any issue, it's always resolved with just a single phone call. I highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-21

"Affordable, responsive customer service, excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-20

"I am customer since 7+ yrs. They ALWAYS solved any problem that I had with orders and products. Don't take my word for it, check it out yourself. highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-19

"GREAT DEALS---- QUICK SERVICE-- THEY DIDNT USED TO HAVE A PHONE NO. TO CONTACT--NOW THEY DO, BEEN A LONG TIME SATISFIED CUSTOMER"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

2/5

2012-08-17

"My order was canceled by Geeks and I did not receive the product."


Verified
5/5

2012-08-17

"So far everything that I have ordered from geeks has been awesome eexept for the time that I ordered the wrong thing. I would recommend geeks to anyone trying to purchase electronics."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-08-17

"I spend a few hundred thousands dollars a year ordering online. I've never had an order MORE DIFFICULT than the one with geeks.com. After filling out all credit card authorization forms on their website to place the order, I was called multiple times and forced to print forms, fill then out via PEN, and FAX them. All just to verify the information that was already verified by their merchant provider. What kind of technology company is this?

Customer Service reps emailed me (email username didn't match signature name at all, hinting at fraud on their end?) and called me multiple times. The rep couldn't fathom the fact that a network admin would be using a cc from the finance department. They DEMANDED to speak to the finance department and basically accused me of fraud. A lot of hoops to jump through for a couple laptops.

Not worth the trouble.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-08-15

"I ordered a tablet from Geeks. It arrived 2 days before their estimate, which was good, but the screen was cracked, which was bad. I contacted customer service, and the agent said that an rma would be emailed in the next 2-4 hours, and they would ship the replacement 2nd day when the broken unit was received. I got the rma in about 30 minutes, and the package is on it's way. I have no doubt that the replacement will be as advertised. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-08-15

"I've been shopping Geeks.com for a few years now and always find myself coming back for more of what I think ALL business's
should do in running there business, it's all about the customer from start to finish and then some!! I love the fact that Geeks.com offers the FREE protection plan with whatever you buy, giving you peace of mind!! They're always on time with getting you your merchandise and I love the fact they use
Fed-Ex, they seem to have a greater undestqanding about taking care of your package(s) unlike the other's. If you haven't experienced Geeks,comn, do yourself a favor and stop buy they're web sight, you'll be impressed with not only they're prices but how user friendly it to shop and buy there. I'm sure you'll also love they're prices!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-08-15

"Geeks.com has always made things work out. Always able to find what we needed and shipment was on time. What else could you ask for except that everything we have ever ordered WORKED! Never had to send anything back. Keep up the great work. RjPlace System Designs"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2012-08-15

"This is the first time that I have purchased from Geeks and I was disappointed in the delivery time of my order. I am in NY and the order was shipped from CA and sat on the west coast for nearly a week before moving east. When I did receive the merchandise however I was pleased with the packing and all came well. I purchased from Geeks for their pricing and availability but the shipping was much too long. I was doing a new build and needed to get the material sooner in order to take with me for delivery when I went on vacation. That delivery fell through and I was later able to complete the build for someone else. Keep up with the pricing and I will again purchase from Geeks. Hope that the shipping improves but I will plan better in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-14

"I have used Geeks.com to buy mini notbooks and other electronics. I have never gotten anything that has not performed to my expectations. The quality of the goods have been great. If you do have a problem with your order they go above and beyond to make it right. This is a great place to buy your electronical goods and a good price.
I returned my new tablet that I received on Friday of last week on Monday of this week and I received my replacement tablet today 10/05/12 right as they said I would. I will buy from Geeks.com again and I tell all of my friends about the products they sell.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-14

"Great Job, always look forward to shopping at geeks.com, eveyone should too. :-)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-13

"You guys are great! Amazing customer service and high quality products! My new number one stop for electronics!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges