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Verified
5/5

2012-08-11

"When I am looking for parts to fix or upgrade my computers, this is the first website I check. They don't always have what I want, but if they do, its usually the best price. Service is excellent, quick and courteous. They stand behind their sales, even the highly discounted ones. Highly recommended."

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5/5

2012-08-11

"This laptop is just one more Geeks purchase I've made that keeps me coming back. Great products, website, prices and delivery system. What more could I ask for?

I also do IT purchasing for our fire dept. and I always check Geeks first.
"

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Verified
5/5

2012-08-09

"Geeks.com is truly a great store with great prices, sales a good amount of the time, SUPER easy returns, and even better then all of that, amazing customer service. I highly recommend this store for most, if not all your technical needs."

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Verified
5/5

2012-08-07

"My name is Frank I went to the Geeks store in Oceanside to return parts on Friday 8-3-12 ariving only nimutes before closing. dispite being extremely busy Nathen took the time to offer detailed advise to technical problems I was having with a new build. The tips he gave me were spot on and saved me countless hours and frustration. I took his advise and my new PC is up running great. Thanks Nathen, truely caring customer service employees are rare, especially one that are knowlegable in their field.
Thank again
Frank Nelson
A very satisfied customer
"

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Verified
5/5

2012-08-07

"We Love geeks.com!!! I have only made a few purchases with them and have been very satisfied with the products ordered. I am a home school mom of 4 that is always in need the latest gadgets and geeks.com provides them for us!!! Thanks Geeks.com

P.S. Their Customer service is always friendly and very knowledgeable!
"

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Verified
4/5

2012-08-06

"Awesome experience, buy here any chance I have."

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5/5

2012-08-05

"This was my second order from geeks.com. The products, service, shipping and handling, packaging was OUTSTANDING ! I will order and recommend in the future."

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5/5

2012-08-05

"I love the geeks!! Best prices on the net for quality stuff."


Verified
5/5

2012-08-02

"Geeks sent me a Brand New Core i7 Boxed CPU. CPU was DOA and I had to goto the Fry's to get a new one as I needed the system to deliver now. When I contacted Intel they told me to go away and see Geeks. I started an RMA on Geeks web site and it said no RMA available see Mft. Ugggg. I called them and in less than 5 minutes they had me an RMA, FexEx Label and will refund the money when they get it back. Good customer service is hard to find but when you do I have to boast !!!"

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Verified
5/5

2012-08-02

"as usual excellent customer service. about 4 times already, they are courteous, fast, knowledgable and compassionate. never had doubts shopping with them. "

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Verified
5/5

2012-07-31

"Computer Geeks works hard to please their customers and do a Great Job at it."

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Verified
1/5

2012-07-31

"Incompetent when selling and shipping refurbished servers.

I ordered two HP ProLiant G5 servers for a local law firm and both came with poor packing. One of the servers was so damaged that I could not remove the hard drive trays from the server and I shudder to think what the conditions of the hard drives themselves were in.

The RMA process itself took weeks (nearly 5, to be precise) to get anything back. In fact, after calling several times over the course of the last two weeks, we had a call in with their RMA department today saying they did not know when it would ship, then a couple hours later, it arrived via FedEx. This shows the disconnect in communication with their departments. When the RMA replacement arrived, the packing condition was worse than the server we returned and it, too, was damaged.

Computer Geeks used to be a great company and I have ordered from them many times in the past, but they have made me look like an idiot suggesting that we buy refurbished servers from them. It turns out that Computer Geeks (according to the rep that I spoke with) orders these from another vendor and doesn't even open the boxes to make sure they are not damaged before shipping them out again. They are refunding both servers, but that does not account for the lost time and shipping we had to pay returning the first server. I, myself, have lost *several hundred dollars* in lost wages by dealing with the consequences of their incompetence. If you want to maintain your sanity, do not order refurbished servers from Computer Geeks. I know I never will again.
"

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Verified
5/5

2012-07-31

"The price for what I was looking for just couldn't be beat, especially with their Geeks Specials! I was, however, missing a product that it was supposed to come with, but that issue was resolved within 24hrs. A big kudos to customer service with that! They were very prompt with me and gave me no trouble at all. I will definitely buy from them again."

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Verified
5/5

2012-07-30

"I purchased a refurbished laptop to update my older laptops with one that will have OS support longer than my XP machine. It came with a problem DVD RW drive that would not eject once a disk was in it. Since Geeks did not have a replacement, they offered me a credit to purchase a generic DVD RW drive that was available on Amazon.com. In investigating that drive, I found it was without electronics, relying on the circuit boards in the original DVD drive. My drive would not respond to either the button on the drive or a right click on the drive in My Computer, I decided to purchase a slightly more expensive, exact replacement drive. I accepted the credit for the Amazon drive, and since the price of the laptop was exceptional, I have put in the difference. Geeks immediately processed the credit to my credit card. "

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Verified
5/5

2012-07-27

"Awesome to deal with, none better! Great experience....thanks Geeks!"

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