"I was nice working with geeks.com for years."

"My I.T. guy loves Geeks.com so I ordered my new (refurbished) laptop from them. Less than a month in, I noticed 2 odd things on the screen. I called them about it, got my RMA # a prepaid postage to send it back by FedEx. They are to send my refund back to the account that paid for it shortly. I know there is no guarantee that a refurbished item will work correctly. I am hoping to get my refund soon and plan to try to order again from Geeks.com."

"Items I ordered worked great! thanks!"

"dear sirs. this was the worst expierence i have had shopping with you in years.tht computer said no hard drive one assumes that means .i could install une myself but behold there was no place to install it so i went out and purchased and external hard drive tbut the pile of junk you sold me wont let ime install the external iwant a complete refund...please call at ***-***-**** mr. ira montague"

"I have ordered from geeks.com for a few years now. Overall, I would rate their customer service as good. It was spotty a year ago, but it has improved significantly since then. I ordered a tablet and it had a faulty graphics card. I called and a new one was shipped to me the next day with a free return label.

I am only giving geeks.com a 4-Star due my issues in the past. If all my interactions were quickly resolved as this one was, I would have given them a 5. "

"I have been a Computer Geeks.com customer for several years. I buy computer electronics for myself, as well as for my friends. They always have the best prices and deliver promptly. I have had to return a couple of items, and their Customer Service has been Great...!!! "

"Always Excellent service, Shipping time was great and customer service is always amazing. I was missing an item and it was immediately shipped out fast. They have great prices and products and have purchased from them for years with always great results."

"Geeks.com is an internet seller I can trust, providing fast service along with excellent value. When issues arise (which has been rare in my experience) this seller is quick to respond with a fair resolution. I highly recommend Geeks.com - JC in North Carolina"

"Order shipped and arrived quickly. Products were as described and were a great deal."

"I've been shopping at Geeks for years with flawless service and great products. Recently, I purchased a Cisco/Linksys router that failed. The manufacture refused to support their product. Fortunately, Geeks support their customers. The end result is that I'll always shop at Geeks, but never buy Cisco again."

"I have been ordering products from Geeks.Com for many years.
You can't beat their prices on certain items so choose your product wisely.

I have only returned items a couple of since I have been buying from them. But my current return took longer to process I feel.

Overall I am really satisfied with their prices and products.
I will continue to purchase from them.
"

"Very Disappointed with customer service. I placed an order about one week ago, received it today but item was not what I ordered. Called customer service and person on the phone was not help full. She had attitude and was mean almost screaming at me. When I asked to speak to Manager she just connected me to a voice mail. I left a message and Now I don’t know what is going to happen with my order. Very disappointed. Will never shop from them ever again. "

"I've done a little business with Geeks.com over several years. I bought two refurbished hard drives and when one of them died in the warranty period it was not a problem getting it exchanged.

My last order was for a USB 3.0 hub. It came without an A/C adapter, which is REQUIRED to use it. Fortunately, I took the A/C adapter from another device and was able to use it. It actually works well.

I added a review on the geeks.com web site saying that the product works well but that it should be disclosed in advance that it does not come with the required adapter. Geeks didn't publish it.

For that reason, I won't buy from them again."

"Order a laptop hard drive and received a desktop hdd. Called Geeks customer service support and explained the problem with the order. Ula the customer service representative was very helpful in resolving the order issue. I was able to go on line to FedEX to print shipping labels to return wrong part to Geeks. Geeks shipped the correct part to me. Geeks payed the shipping cost for returned wrong part and shipping corrected part to me. This what I call outstanding customer service. Will continue to order from Computer Geeks in the near future."

"Great customer service. I've ordered other products from them before and this was the first time an item came in DOA. When I contacted them they were extremely helpful, they bent over backwards to make sure my shopping experience was good. I will definitely be back."