"I'm very thankful this past thanksgiving for the quick shipment from Geeks.com. It was quick, efficient, and I had no troubles with my purchase. You guys sent me a confirmation order via email, with an easy to read highlighted tracking number. On top of that I was able to save money with my purchase by using the promo code provided on the buyer screen. Thank you for my new Gateway I couldn't be happier with it :) ."

"I have found shopping at Geeks simple and straightforward in the past and have experienced no problems at all.
there was some complication regarding this order though. For some reason the credit card which I have used before to shop there, wasn't being verified. I received a phone call to let me know and then an email with instructions to wire transfer instead.
Since it would cost more at both ends for me, I decisded to cancel the order after speaking with a rep (Erika) by phone.
Although I was a little disappointed to have to cancel and start again (this time I will pay through Amazon), the process itself was painless and all the staff I interacted with polite, helpful and really cool. To be honest the geeks site is always open on my browser.
Thumbs up. "

"This was the first time, I have visited Geeks.com. I found the inventory to be plentiful and there were many options available. I purchased a refurbished Dell Inspiron at 35% off the regular price and a wireless rounter.
Satisfied Customer,
Dominic
Dennisville, New Jersey"

"Friggin' awesome experience.

Communication thorough and timely for my entire purchase, with a smooth billing and account set-up (this was my first geeks.com purchase). There's always a catch right? Well, upon delivery the laptop was totally inoperable.

After listening to the machines boot sequence, it was obvious that the HDD wasn't spinning. A quick swap with another and yes; problem identified.

I called geeks.com the next morning, explained the problem and within 2 minutes they offered me a choice: to ship out a fresh HDD or send it back free of charge to be assessed (How trustworthy, problem-centric and... great!).

I was overnighted a new HDD (with a tracking number, confirmation e-mail... the whole 9) and in 36 hours I was flying on my new computer.

The price on my purchase seemed to good to be true, but then again so was the service. I am I heavy-user and I abuse this machine daily. It has now been with me for 5 months and it hasn't skipped a beat.

I wish geeks.com sold everything. I rarely am compelled to thank businesses... but well-done team. Best wishes on a successful future and contuine to build on better!"

"I have decided, in all fairness, to put this above the review, just to give Geeks.com their due. I am completely satisfied with the final outcome of my dealings with this store, and depending on my particular needs at the time, will in most circumstances shop there again!


I have shopped at all the online stores- Overstock,Tigerdirect,Staples even Sears, to mention a few. This Geek.com has no customer service to speak of,so if you have ANY problem with your purchase I suggest you notify your credit card provider to stop payment, because they DO NOT follow thru with customer complaints. My purchase was made 3 weeks ago, and I still have not satisfactory resolved my complaint. My advice to anyone making purchases online to steer clear of Geeks.com. I now am a proud owner of a laptop with a non working battery, and they ignore all my attempts to get redress. Better to purchase from an unknown on E Bay then Geeks.com. I have never experienced such a lack of customer support in all my online dealings!!"

"When the post office was unable to resolve my one digit error in zip code and returned my order to Geeks, Geeks sent me a replacement while the first unit was in transit back to them - very satisfying customer experience!"

"I needed a basic laptom for my son who is a Junior in High School. He needed a unit that he could easily do homework and access the internet. The cost of this refurb unit made it easy to afford and to still be able to buy and add software. The unit arrived in only a few days and it was discovered that the battery was only lasting 15 minutes tops. I called Geeks and they immediately issued and RMA and said that they would send another computer out because the battery was not something they carry. Computer Geeks makes buying electronics easy!"

"I ordered the Sony Walkman E-Series 8GB media player (refurbished) for my son for a Christmas gift. He's notoriously rough on all of his stuff so I didn't want to purchase anything new at full price. I am amazed at how nice this little mp3 player is. It looks brand new...no scratches, no imperfections at all. I opened it up and added a bunch of music to it so it would be all ready for him. I works great, sounds great, it's a really nice player at an awesome price! This was my first purchase from Geeks but it definitely won't be my last. Thanks! "

"The products I ordered, an external DVDRW drive for a netbook and a 2.5" external hard drive case, came as ordered and in a timely fashion. Over the last ten years' ordering from Computer Geeks I have had consistently had good experiences. In the only two cases where I received a DOA product were resolved very quickly and very professionally (even generously)."

"Their "Supported by: xyz.com" means that if you receive a defective item, they won't replace it. ou have to send it to the manufacture to get it fixed. This is a poor way to do business. They need to go away."

"Always love Geeks great deals, but shipping has gotten slower over the past year. Add a couple of days to the estimate they give you."

"on novenber 6 i both and pay for some helicopters a total of 22 this helicopter come damage, Erica Martinez told me they will isue me a Fedex prepaid so i can send this back , today they change there main and they told me they will not pay for shipping back,I AM VERY UNSATISFIED AFTER BEEN BUYING THOUSAND OF DOLLARS, I WILL SAY YOU PEOPLE BE VERY CAREFUL WHEN YOU BUY TO THIS SCAM COMPANY THEY ARE NOT SERIOUS COMPANY BE CAREFUL I WILL NEVER EVER BUY FROM THIS COMPANY SCAM SCAM"

" You can always catch a deal at computer geeks... Be it new, or older technology, you'll find all here, and priced to sell. Shipping is fast and with the new economy shipping offered, very reasonable too."

"I ordered the special 12mp kodak camera with free bag, free sd card and free shipping with the use of a promo code. well at check out i hadn't realized that I was being charged for shipping. i called the following monday (ordered on friday) and explained that i was charged for shipping even though it should have been free.

customer service was more than willing to help me and apologized for the long wait time while he tried to resolve the issue. Well it only took about 10 minutes in all and the result was that I would get my shipping portion credited back to me in a few days. Well, yesterday I got my refund - i just want to say thank you for your great customer service and prompt attention. this is why i love to shop at Geeks! "

"When I need to get any equipment or parts for my office equipment, first to come to my mind is geeks. those people has everything, incredible price and fast shipping. I absolutely recommend them.

Frank Diaz"