"Excellent customer service, great prices, I wish product selection was a little bigger. Anytime there is a problem with an order, Geeks are fast to fix it. NO HASSLES!..
Hold times are a little long with customer service."

"Until now (11/11/2007) I did'n received the ordered item."

"I was very pleased with my experience on geeks.com"

"i didnt like the way my order was process for the reason that my portable dvd did not work the two times that i order it "

"The order was processed very promptly. The shipping and delivery was well within the quoted time frames, and the price was excellent. Based on this experience (my first with Computer Geeks) I would definitalt use them again!"

"order was timely. didnt recieve any damage, Customer service did background check was excellent on the hold great site."

"I placed an order for two items. I had issues with the one working they way it should. Geeks customer service was great! I had no problems with my return. I would buy from them again and recommend them to all my friends."

"Very happy with service and product, will shop here again."

"I bought an external hhd case and it was defective. I sent an email to Computer Geeks, was notified shortly with an RMA number, sent it back and received a new one fairly quickly. I haven't tried the new one yet however the process was painless, service was very good so I will and just did buy from them again. Seems like a good company so far."

"Excellent customer service was given when I returned a digital projector and ordered another one at a better price. No restocking fee was charged, and credit was issued promptly. It is a real pleasure to do business with the Geeks!"

"Geeks lack of customer service, failure to keep a promise and inadequate communication...If these were catagories, they could get excellent ratings from me here. I had a problem with a refurbished laptop that was strung out over 6 weeks. I now look bad to my customer. Geeks customer service could have cared less that there was a problem and failed to address my concerns. They did however offer to exchange the product which was not acceptable to me. This was a laptop that came in with a bad battery and geeks told me over the phone that they had one in stock and that it would ship out that day. My Customer took the laptop thinking that a replacement battery would soon be on its way. Over a week later when it did not arrive I called (over 20 min on hold each time I called) it appeared that they hadnt yet begun to look for a replacement. I called, left emails, as it appears to deaf ears. When I did send a ugly note I did get 1 email and a phone call (to my home and not my cell as I requested) they just stated that they could not locate one. When I told they were losing a customer they could have cared less and restated that they would rma the laptop. Unfortunately, this was for a business I AM VERY DISCOURAGED. Again, I understand the rma process but they promised a battery from the beginning and did not deliver. I could not believe that my business with geeks was worth so little to them."

"Buyer beware: I bought three items from this store and had issues with two of them. I requested help first from their technical support department and after a week from their customer support department, using the web-based form in their website. I received no response from them to date. There is one item I want to return because the advertised features in the product page are just not available (WPA-PSK support on the only SDIO adapter they sell) which some people can construe as false advertising. Just a bad experience and it is not even worth my frustration to keep attempting a resolution.
UPDATE: As stated earlier, it was not worth my trouble to try and get a return from this store. I only got a response from them after I posted the negative review, and it was only to pretend they were giving customer service and save face here at resellerratings.com. The fact is I did not get to even explain the problem to the RMA or technical support departments. $100 down the drain. I will keep to more reputable online stores from now on."

"I am very pleased with geeks.I bought a Game king 2 and it was here in no time as with my last order which was an mp4 player.the user manuals are kind of cheap and hard to read but that isn't their fault.Prices are very good.
If you have a problem,i suggest emailing them instead of calling."

"I am having trouble install the heatshrink to the processor. Adam in the RMA department has been wonderful. He has been very patient with me. All companies should have an employee with such moral values, if this was so there would not be a complaint department. "

"Great product i was looking for a deal on price, and I get a reasonable price and the only complaint I get is the price for shipping"