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Return/Replacement policy:
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Verified
5/5

2005-10-06

"PS2 Network Adapter received timely, undamaged, and most importantly, in working condition. This was an incredible relief considering the relatively low for this volume vendor of 90% feedback rating on eBay. Even though this vendor offers a "7-Day Money Back Guarantee", an item sold for $1 is hardly worth returning when the shipping charged for that item is $14. Returning the 2lb item would probably cost < $5. Thus forcing the customer to pay $19 to receive a $1 refund.

This is clearly a sound strategy for the vendor as 1) the item hardly required $14 to ship, 2) the $14 surcharge acts as a disincentive to the customer to redeem their guarantee, 3) even if the customer returns the item defective, the vendor has only lost $1 + actual shipping costs, leaving a nice profit/transaction, which can be repeated with the same defective item on customer after customer.

Despite this risk, I still chose to bid on the item and am happy with this purchase. I can only hope the same good luck is with other customers of this exorbitant shipping rate.
"

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Verified
5/5

2005-10-06

"I am amazed by my purchase. The camera is wonderful and the lazer shipping....WOW!!! Thanks and I will be back."

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Overall web site
Web site being easy to use
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Verified
5/5

2005-10-05

"fast shipping, great headphones, got the yamaha cmh200 headphone mic, they got a sturdy cord, great mic, kinda lacking on the bass responce in the headphones but hey i got em for skype, and thats what they are working good for, so i gotta give theis company a A+ for the speedy highquality service all for under ten bucks total..........."

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Verified
5/5

2005-10-05

"Item was EXACTLY as it was described and presented. I did not need to contact the owner for any reason. Great experience / transaction."

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N/A
Is easy to do business with
Is trustworthy
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Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
Making decisions on their own
Being knowledgeable
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Being easy to reach
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Resolving problems
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Overall customer service
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Verified
5/5

2005-10-04

"For the price I paid, I wasn't expecting great merchandise, just something to "get the trick done," but my item was better than I would have ever expected. The packaging was extremely professional and the delivery prompt. I'm very happy with this purchase."

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Verified
5/5

2005-10-03

"The experience was pretty good i payed and recieved the product in the expected delivery time. Item still looked new and works great!"

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Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-10-02

"Everything went "perfect" and the purchase went extremely smooth, thanks to the quick delivery and great packaging. The watch bought was exactly as described and a great buy."

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Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-10-01

"The Receiver was an awesome buy for our home. It was shipped very very quickly and in excellent shape. Anyone looking to buy from this seller will be left quite satisfied."

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Verified
5/5

2005-10-01

"Your HP 735 Digital Camera I purchased works great and is a great replacement for my HP 735 camera that I got sand in it on my vacation to Prince Edward Island. "

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Verified
5/5

2005-10-01

"Item came exactly as described and within 3 days. Great deal, great seller, would love to do business again with people like this."

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Verified
1/5

2005-10-01

"What a scam. They listed a clock/radio/cd player as NICE in their auction description, and it arrived non-working and part of the plastic on it was actually melted. The seven day return policy was no help, I sent seven emails in seven days and got absolutely no response. I am proud of my 100% positive feedback on ebay, so I do not want to leave them a negative because I know they will leave me a retaliatory negative in return. They have stolen money from myself and many other people (at least 8000, based on their negative feedbacks). It's too bad ebay cannot do something to stop these people before they waste other people's time and money."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2005-10-01

"Ordered a computer game. The product arrived in a reasonable amount of time and was packaged well. The key was included along with documentation and original case. The game loads and plays fine.

My experience went well, but judging from the wording of the auction, there are no garauntees. Seller states that they may not even send the correct product, documentation, code key, or complete number of discs or even that the discs will work. Judging from past reviews you have about a 90% chance of getting a working product from this seller. A number of customers claim that they never even received the product.

Feedback from this seller is also vindictive. A customer that fullfills payment and order obligations will receive a negative feedback from the seller even if they get a game that doesn't work. Buyers that leave neutral feedback receive the same no matter the circumstances.

My experience went well, but that is no garauntee of performance. I would be very careful when purchasing from this seller.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
Overall customer service
N/A
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
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Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2005-10-01

"Item arrived extremely fast, in great condition. Although I bought the item broken, non working, I was able to repair it and now have a great working mp3 player."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-10-01

"This seller went above and beyond to insure that the sale went through without any problems. They let me know what was going on every step of the way. The item was mailed out in a very timely manner, well packaged and exactly as described in the auction. This is the kind of transaction that I hope for every time I make a purchase."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-10-01

"Purchasing was easy. Website is online friendly. Quick ship. Great product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy