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5/5

2005-10-01

"They give me quick responses to all my questions and needs Really nice doing business with them."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
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Verified
5/5

2005-09-30

"fast service, exactly as listed. Box was shopworn but disk was in new condition
"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Verified
4/5

2005-09-30

"Good company to do business with. I had a problem with the goods they shipped, but got a prompt RMA and a prompt refund. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Delivering products on-time
Overall technical support
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Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Verified
5/5

2005-09-30

"Wonderful product arrived to me quickly,and undamaged!! Shipping costs were a lot higher than I expected!! Can't wait to use at my Renaissance style wedding November 1st! Thanks again ~~ Stacy :)

P>S> You might consider removing the item from the box to get a better picture.The one you show doesn't do it justice!!!! Just a thought. Have a wonderful day
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Resolving problems
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Being easy to reach
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Verified
5/5

2005-09-30

"As a home computer user, I found the product to be better than described. Shipping was fast, and item well packaged. TechGraveyard does not misrepresent. Thumbs up!"

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Verified
5/5

2005-09-29

"I ordered a set of speakers at an incredibly low price. They were here in less than 2 days and they sound great!!! Thanks :)"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
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Verified
2/5

2005-09-29

"I saw an item from this seller on eBay. I emailed him to no avail. I emailed him three times with no reply. I had a question about the item. I had a question about shipping. I had a question about his feedback score. I got no reply. On his feedback page, he has quite a few negative feedbacks. He replies saying "email us before leaving negative feedback" yet he does not reply. On his auction sites, there is a link to contact him, however, the link takes you to FAQ with no way to reach him except for the "ASK A SELLER" on the auction page provided by ebay. I've been a uscessful ebayer since 1998 and never have i encountered such a porr communication. It's a good thing this item arrived with no problems because the thought of having to return this and try to communicate with him would be a nightmare.

He has a current rating of 91.9 and going down. And, yes, i realize with the kidn of volume he does, he's bound to get some negative feedback, but if you read them, they all say about the same; poor comunication, items not as described or in poor working condition. This is not good ebay business and is uncharacteristic of ebay in general. I'd like to see ebay get involved, but i guess he does enough good business to cover his tush.

I would never buy from this vendor/guy/business again. Bigger isn't better, as he's shown.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
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Being knowledgeable
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Resolving problems
Being easy to reach
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Verified
5/5

2005-09-29

"It was a great transaction, everything was taken care of fast and easily. Order was delivered earlier than expected."

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Is trustworthy

Verified
4/5

2005-09-29

"I was very happy about this product. It was just as described. and machine works just great. I like this seller because it was really inexpensive. I would love to do business again. Also I like the way i could track my package too, one thing it was kind of inconvinient not to have phone number (customer service). and There were no reply to my e-mails. If I don't have a problem that is fine, but if I do, it could be a trouble. But overall, I really like this seller! Keep up good job!"

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Verified
5/5

2005-09-29

"Very smooth transaction. Price and shipping cost are very affordable. Item was extremely well packed."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-09-29

"Very positive transaction. Fast shipping and product was as described."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2005-09-29

"I was happy with the seller. I received exactly what I was looking for, a discounted lightsaber replica that I could disassemble for parts. That's exactly what I got, and I got it fast."

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Verified
5/5

2005-09-29

"Great merchandise, quick delivery just what i needed. I would highly recomend to others. thank you so much. A+++."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
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Verified
1/5

2005-09-29

"BUYERS SHOULD BEWARE OF THIS BUSINESS , THIS ITEM WAS NEVER RECEIVED , AND EMAILS AND TELEPHONE CALLS WERE IGNORED . THIS IS THE WORST SELLER THAT I'VE EVER DEALT WITH . I INTEND TO REPORT TO BBB , AS WELL AS NOTIFYING MY CREDIT CARD COMPANY OF THIS FRAUD.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-09-29

"Very positive experience with this store.
Shipped fast, product as described,smooth business transaction. I would highly reccomend this store.
George Sharpe
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
Resolving problems
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Making decisions on their own
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Being trustworthy
Overall customer service
Customer service being trustworthy
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Speed of web site
Web site being easy to use
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