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Verified
5/5

2005-08-25

"Items as decribed. Fast shipper!! Will buy from again!!!"

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Verified
1/5

2005-08-25

"I was very disappointed and frustrated that I couldn't reach the company. I really needed to speak to them about the mailing issue. They ship only by Fed Ex, but I didn't remember there being any place stating this in the auction. I live at an APO address and therefore had to find someone in the states last minute to ship it to. Now I have to pay for double shipping, to have it shipped to my APO address now. UUGGHHH None the less, I tried to contact them even through the flow form and couldn't get that to work either. Very unhappy with the ability to reach the company before you pay. I even emailed them but was told to use the flow form each time. No true person replying to me, just automated!! The product did come in a timely manner, but the whole ordeal was a true stresser!! Won't use them again! "

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Verified
4/5

2005-08-24

"Hey. Thanks alot. The phone is a very nice phone. One of the main things I did not like about the transaction is that there was a hidden payment after the auction. I expected to pay $14.99 for the phone because that is what was stated in the auction-Shipping and all. There was a hidden payment after the auction close that I had to pay for. This was not a big deal to me though. But it would of been alot better if I would of known that there was going to be that payment at the end of the auction. Another thing I do not like about the phone is that it is very staticy when I turn it on. I turn it on to talk and there is alot of static. There also is no owner's manual. Is there anythign we can do about this? I do not like the static and there is no owner's manual. I hope you consider this. Thanks in advance."

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Verified
5/5

2005-08-24

"Great communicator! Kept in touch throughout the whole process. Item turn out to be defective, and seller stood behind it 100%. No problems at all! Great vendor!"

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Verified
5/5

2005-08-23

"Very good company to work with.Great service and quick delivery.I would recommend this company to everyone."

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Verified
4/5

2005-08-22

"Item purchased through ebay. It was delivered as promised in good time. Smooth transaction throughout."

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Verified
1/5

2005-08-21

"Not good. They sold their item on Ebay & that's where I won it. Auction was for an HP 8881 photo dock & cradle. What was shipped to me is a HP 8886 dock and no cradle. Not at all compatable with my camera. The only thing they offer is a 7 day return policy, where I have to pay the shipping back. No exchange. Why should I have to pay the shipping back for their mistake & why won't they exchange the item for the correct one? I tried e-mailing several times & never got a personal response. All I ever got were automated responses telling me to look at their FAQs to find my answers. And to top it off, their E-bay feedback is automated, so whatever feedback you leave them, the same is left for you. I can't leave them negative feedback without losing my perfect positive feedback score, because their auto-system will leave me negative in return. The whole deal is not right & is very aggravating. Not at all pleased with this transaction!"

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Verified
5/5

2005-08-21

"Awesome seller, had no problems, game arrived in great condition, am very happy with this transaction"

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Ability to determine if a product was in-stock real time
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Ease of checking delivery status
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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Making decisions on their own
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Customer service being easy to reach
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Verified
4/5

2005-08-20

"I liked the billing method and the quick delivery of the scanner. I was disappointed, however, that even though the item was advertised as NIB and "complete" that it was missing the Windows installation disk."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Verified
4/5

2005-08-19

"Fast shipping. Some good bargans can be found at this store."

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Verified
5/5

2005-08-18

"This was a great product for an unbelievable price! Shipping was fast and product was packaged well. Great shopping experience. I will definately shop here in the future. Thanks again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Web site reliability
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Speed of web site
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Web site being easy to use
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Verified
5/5

2005-08-18

"Service was very fast. Their website was helpful. Would do business with them again."

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Verified
2/5

2005-08-18

"the game was exactly what i ordered but, a $7.00 shipping cost for some thing that cost $1.40 to mail and took 10 days to get delivered was not right. i felt that it was jsut plain stealing....the product was GREAT it was the shipping that was not acceptable"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support

Verified
5/5

2005-08-17

"Item just as described. I am very pleased and am
using product at this time. Very fast shipping.
"

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Verified
5/5

2005-08-17

"Great transaction. Great Deal! Bought an "as is" MP3 player for parts to fix a couple of issues with the player I already had. Afer a few minutes of tinkering, the "as is" player was working as good as new. Now the "dead" player is my regular unit, and my original will be kept around for parts in case I manage to damage this one.
Thanx!
"

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Overall quality of the company
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