ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-08-16

"Quick and easy transation. The Pink DS System arrvied just as they said it would. It will be a great gift for my daughter."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2008-08-15

"I ordered 2 MP3 players from Consumer Depot. One did not work. I sent it back and they gave me a refund but would not send me a new one unless I go through the ordering process again and pay again (the third time) for shipping. (I already paid to get the players and then to send the bad one back) When I wrote to say just that I did not want to pay again for shipping, they stopped writing me back. Their phone number is not available on their website. They ship from a sister company called OverStockDeals.com which is where one has to go to get customer support. Overall, I'm dissatisfied with the way I was handled. At least I got a refund, so at least I was only out the $25 in shipping. They would have to work at it to regain my business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

myg
Verified
3/5

2008-08-15

"good price for a new item"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-08-15

"I am very dissatisfied with the customer service. I tried to cancel this order 1 hour after I placed it by calling the contact TN. I left 2 messages to cancel and requested a call back. I did not receive a return call and the product was mailed to me. I did not open the box and returned it paying the postage myself. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-08-15

"Excellent product and fast shipping....product as described!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-08-15

"Excellent service. The refurbished X-Box 360 console arrived on time, very carefully packed, in like-new condition. The price was fantastic! Couldn't be happier."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-14

"was pleasantly surprised when I got the printer I didn't think it would be in such great shape,it is outstanding. I will be looking here next time I want to buy anything.
****@****
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-14

"All went very well, recieved within 3 days monitor looked and worked as new. The packing could have been a little better but all was unharmed. Came with new cables. I went to the mfg. web and downloaded drivers and away we went. I will be doing business again. Thanks for all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-14

"Great product at a great price with quick 3-day shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2008-08-14

"This was a guitar hero game and wireless controller. It was a great price, and arrived quickly. Unfortunately, the wireless receiver wasn't working. There was a letter attached to the box saying the guitar had been tested prior to shipping, and was found to be okay, and that these guitars are fragile and can be damaged during transit,it was strange that the guitar seems to be fine, it is just the receiver that won't come on.The company said they couldn't just ship a new receiver (this is a small piece about 2" square) and that I would have to load the whole guitar, game and everything up and return it to them for credit. My other option is to purchase a new receiver which will be about as much as I paid for the game to start with. Disappointing experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-08-13

"Extremely disappointed! Ad read "new/open box". The shipping carton was torn open and it looked as if someone had attempted to tape it. The product was beat up at the most prominent spots. No packing whatsoever...the tv stand pieces were just loose in the box! However, the tv stand was obviously badly damaged prior to shipping. I'll never buy from Overstock again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-08-12

"I ordered a Compaq PC from Consumer Depot, and it stated it was in Used/Demo Condition. When I received the product, there was a large dent on the top, and the left side panel does not fit flush onto the PC. Therefore, over time allowing dust to enter the PC. Side panels are defective, not just used. I was told there would be a restocking fee, even though their condition didnt clearly state it was more than just used."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-08-12

"Products were as described, excellent value for the money, shipping was fast and product was packaged properly. Website needs to add additional shipping methods and couriers, only choice is expensive, often times shipping exceeds actual product price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

FFH
Verified
5/5

2008-08-12

"Excellent service-- open-box Item shipped promptly, arrived on time and in excellent condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-08-12

"Horrible experience. I was sold a product that did not have correct parts, and also did not work. When trying to get in touch with customer service, you have to do so through email, which is a very non-personable and inconvenient way to TRY to get in touch with. I do not recommend to anyone. It's worth paying a few more dollars than buying something from overstockdealz.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges