"TERRIBLE! The box came all beat up. The keyboard had several keys that didn't function at all. This was supposed to be as new, but it arrived as dead. The shipping was fast, but then I really paid for it because there was no choice to have it ship slower for cheaper. I returned the product, but I'm still out the high shipping prices for both ways. This place sucks!"
"came in a timely matter and in like new condition, which was better than I was expecting"
"Fast Shipping. Item as described. I will definately do business with them again."
"DO NOT SHOP CONSUMER DEPOT-
WORSE ONLINE SHOPPING EXPERIENCE EVER!
"We already shipped it"- they claimed over and over- when FedEx stated as early as 17th July, 2008 that they transmitted the info on the box to FedEx yet never requested pickup, and never shipped my GPS unit to me.
What of the extra charge for 2 or 3 day shipping?
What gives. Called Customer Service at; ***-***-**** several times- they never answer. The same guy answers posing as a salesman day or night and does a phone transfer to customer service supposedly! We're all aware of virtual pbx right? Come on already!
This sounds like a one man shop. But where's my GPS Unit?
I'm still waiting!!!
Do Not Shop Consumer Depot.
And NO, I won't disguise my IP Address for this loser.
Where is my GPS Unit?!@#$@%!"
"Item arrived quickly and as described. great price!"
"Got the GPS unit very quickly. Had to get an RMA number and send it back though. The touch screen didn't work and the unit was very unstable, map jumping around and stuff."
"Communication and shipping was great. Although my item was defective and I am responsible for the shipping charges?? Very bad customer service. I was considering buying a laptop from this company as well as a few other items, but I have changed my mind. Not a very good way to start a relationship."
"Shopping at Consumer Depot or Overstockdealz is great. They have such great deals. The only issues I have are you do not know how much stock they have on a certain product so if you are planning on buying two you won't find out until you buy one. The other problem I have had is sometimes the product descriptions are too vague and their online part numbers are their own format and it makes looking up information on the items difficult. I recently bought a camera that I mistook for another and because shipping costs are so high it's not even worth it to send it back. I'm going to try selling it at a yard sale. Even with these few downfalls you can't argue with great deals. I love the make offer option. I only wish all the products had that option. Finally an online seller that allows haggling.
OK. Update here. Received my latest items and I'm a little dissapointed it seems everything I ordered was used. The description said "new in package", but all items were obviously used. Mind you they were lightly used, but used nonetheless. I'm a little put off because of this."
"Great item, Great price. Only thing wrong was the control my system came with was broken =/"
"The item ordered was delivered promptly, was as described, and functioned as expected. I was happy with the service and will use this company again."
"Excellent customer service, product was better then as described,and shipped super fast! Thank you very much! The price was the best on the internet also!"
"AAA+++ PERFECT in every way."
"Item was listed as "New/Open Box". Item was NOT new and was completely DOA. There were scratches and gouges all over it and missing parts."
"I have shopped at Consumer Depot since 2002, and I think they are an excellent place to find generic computer parts and peripherals, including keyboards, mice, CD/DVD drives, etc.
My only complaint is with my most recent order. I purchased a used Samsung clx 3160fn multifunction color laser printer from them for $70. The price was excellent, and the printer is mostly functional. Unfortunately the paper cassette was damaged in shipment as they did not pack the printer properly (it was loose in the box). This means that my printer now has great difficulty in properly feeding paper, simply because they did not take care to properly pack the printer (and I paid almost as much in shipping as I did for the printer!)"
"i order sony camcorder battery it arrived within a week but i never received a delivery confirmation or a tracking number."