ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2008-05-15

"This store is horrible. I placed one order but got charged twice and was sent two of the item. Even after I contacted them before the items were sent they failed to correct their mistake and now I am out $30."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-05-14

"Item arrived exactly as described, completely functional. Excellent job packing, item was shipped faster than advertised"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-05-14

"horrible experiance with this company. first off i put in the order for a gps for my father as a gift. he was leaving to drive to cleveland from miami. a couple days later i get an email stating that i could not get anything sent to a location which is not my billing address. even though the site says anything under 150 dollars you can ship to other locations other than your billing address. it was 140 after shipping. i changed the address. paid for the 2 day shipping which i got charged 22$ i called fed ex they said with the tracking number it was 12$. my father waited to leave until he received it and it was broken did not have the box or the instructions. i called the company, they only have a sales number. the sales transfered me over to customer service which was just a voice mail. i tried emailing them plenty of times and they only send me back automated responces, so i didnt not bother with a voice mail because they were asking for a phone number and im in the middle east fighting for our country. i ended up calling the sales guy back asking him for the hours of the customer service and he hung up on me i tried calling him back and then got a voice mail for the sales department. this worst company i have ever dealt with in my life.

david stautihar
****@****
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-05-14

"Very easy to do ecommerce with. A real pleasure. Would I do business again with this company. Yes in fact I have..today 5-13-2008"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-05-14

"Product was defective and wouldn't do an exchange or accommodate their mistake. STAY AWAY AT ALL COSTS!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-05-14

"Good price on the item, too bad it was very used and broken when it arrived to me. They claim to have tested everything before shipping, but obviously didn't test this for more than 5 seconds. Item is listed as "like new" but "heavily used and abused" would have been a more accurate description. I then had to pay to ship the defective item back to them. I could have purchased this item brand new for what I have now paid them + shipping costs to return the item that their testers should never have passed. I won't order from this merchant ever again!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2008-05-13

"Product as advertised, Great logistics. Thank You!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2008-05-13

"Item delivered in good condition, open box, but no major defects. Good delivery time. No complaints."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-13

"Good seller, shipped the advertised product promptly, safely, and properly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-05-13

"item was guitar hero plus game
the guitar is defective and the
seller always states they don't reinburst
any shipping ether way so the buyer always
lose money this isn't right
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-13

"Product was exactly as described and in great condition. Shipping was quick, less than a week to arrive. Payment process was a little different but worked out in the end. I would highly recommend this reseller to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-13

"Wow, I am really impressed on how fast I received my camera. I received the camera with everything. The box was a bit ragetty, but honestly I didn't care. The camera is GREAT! It included cables and all manuals. I feel like I Made a super good deal here. I will be back buying from overstockdealz.com. Truly a great deal! 5 stars!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-05-10

"Don't even bother looking at their website. I have had a terrible experience with overstockdealz.com. They quite obviously have no interest in customer satisfaction. I ordered Guitar Hero II w/wireless controller. I only got the wireless guitar, no game. I called the phone number on their website; before I finished my first sentence I was interrupted by some one saying "Just a moment" and was transferred to customer service voice-mail. I then sent a message via the overstockdealz website and got back a boilerplate message about returning items. I sent another message to them, this time titled "How 'bout an Answer?" I got the exact same reply as I did the first time. I recommend that everyone stay away from overstockdealz because they are either misrepresenting their products or have no interest in correcting mistakes they have made. This is the absolute worst online shopping experience I have ever had. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-10

"I ordered a used/demo flash from this vendor. They shipped quickly and it arrived within 4 business days. The description of the item was inadequate; it would be helpful to see what was actually coming with the item as the flash didn't come with what normally comes in the box (soft case, instructions). No biggie, given the price. The flash itself was in good shape and arrived with a bonus set of batteries (clearly used to demonstrate the flash). There was a little wear on the print of one control and some sticky residue on the outside of the battery compartment. The flash works very well and all functions (P-TTL, auto, manual, wireless P-TTL, wireless slave, manual zoom) work great! Please note I didn't have to deal with a return or exchange and I am satisfied with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-05-09

"This is the worst company I have ever dealt with in the 12 years of online shopping. This company lied, falsely advertised then refused to fix the issues caused by their lies. They are non responsive to any attempts to contact them, their phone person is rude, condescending and contemptuous. All in all, the worst experience I have ever had! Most companies would at least talk to you and listen to any problems, this company simply doesnt care. I feel terible for anyone who shops here. They are in for a horrible experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges