"The mobile version of your website is not good as the print is too small for anyone needing contact lens."
"Difficult to find thprescriptions. that provided my previous prescrptions."
“HI. Thank you for your order. Once you have logged into your account, go to your profile and select the patient you need and the prescription will be there to view. We appreciate your business and look forward to serving you in the future. ”
"Was easy to order, will order again"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"trying to pay my order was a hassle. I have my credit card stored but it wouldnt work, for some reason CVV was not populating. After a bunch of attempts it finally went through. "
“HI. Thank you for your order. I apologize you had difficulties with the credit card. For security reasons we do not store credit card or payment information. Each order you will need to manually enter all aspects of your credit card. We appreciate your business and look forward to serving you in the future. ”
"They, along with many other online contact lens companies, have implemented a very high "processing fee" that offsets their artificially low per box pricing in order to drive traffic. While I understand this seems to be the industry practice for most, it seems inauthentic and lacks transparency. "
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"well, I haven’t received my contacts yet so I’ll need to update this but so far it’s been very simple, and the customer service when I called was great"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Easy way to get your contacts in Canada!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"ALWAYS A PLEASURE TO ORDER MY KIDS LENSES FROM CONTACT LENS KING"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Very confusing took me a while t orealise that order is not completed "
“HI. Thank you for your order. I apologize if you had difficulties checking out. Please make sure you select the box that agrees to the terms and conditions for before submitting the order. We appreciate your business and look forward to serving you in the future. ”
"I switched for hubble because they use a third party shipper and sent orders i did not need ! "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Quick order process and easy ordering."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"super fast checkout and large selection!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"processing fee ridiculous -wasted too much time comparing prices, bought fewer boxes to reduce fee"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Almost always the best price, and quick shipping. Thanks again!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Like easy re-ordering process and consistent pricing. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order. I apologize you feel the print is too small on the mobile site, I will bring this to the managements attention. We appreciate your business and look forward to serving you in the future.”