"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"Surprised by the fast shipping! Received next day. Wow"
"Motor and pump came damaged. Very poor packing and boxing. This particular pump was needed causing me to eat the damage. I have a pump and motor shop and had parts to fix it. "
“We apologize for the inconvenience caused by the damaged pump. We take packaging seriously and are committed to ensuring safe delivery. Please contact us directly in situations like this, and we'll promptly make it right at support@controlscentral.com. Thank you for bringing this to our attention!”
"Website is easy to navigate, price was good, part was exactly as stated. Shipped fast and now my AC works better than new! Thank you "
"I do wish we were able to use our UPS account number on the order instead of paying freight. I am impressed with your site and products though."
“Thank you for your kind words and feedback! We'll certainly look into incorporating UPS account options in the future. We're glad you found our site easy to use and our prices competitive. Hope to serve you again soon at Controls Central !”
"Great service provided by the commercial staff, response times really great."
“Thank you for such a positive review! We are glad to have served you quickly and efficiently as possible. We thank you for your business here at Controls Central!”
"The CSR was courteous and very effective in her skills in customer service. I loved that she was attentive and kind. "
“Thank you for your kind words! We're thrilled to hear you had a seamless experience with our Customer Service Representative. Your satisfaction is our priority here at Controls Central!”
"Great customer service
Parts in stock and shipped ASAP "
“Thank you for your feedback! We strive to have the parts you need when you need it ! Looking forward to serving you again soon, here at Controls Central. ”
"I had ordered a part for my job, which is a Govt. agency and is tax exempt. I wrote a review that I wasn't happy that they charged me tax. Immediately I was sent an email regarding this and they promptly refunded me the $4 that was paid for the tax. Very happy with their quick response. "
"I had to find an AC fan for an old York model. I was pretty sure I had the correct part number when I called, but customer service was able to confirm quickly that yes it was the correct part no. Controls Central also had the best price on this part and shipping cost was reasonable. "
“Thanks for sharing your experience! We're glad we could quickly confirm the correct part for your old York model. Offering competitive prices and reasonable shipping costs is what we aim for at Controls Central!”
"Great prices, products and very quick shipping. I do thousands of dollars of purchasing for a local college and Controls Central is easily my go to for HVAC/PLUMB supplies. "
“Thanks for the stellar review! We're glad to be your top choice for HVAC & plumbing supplies. Your satisfaction is what drives us to maintain great prices, products, and speedy shipping. Looking forward to serving you again at Controls Central!”
"Thank you so much for allowing such an easy transaction and fast turn around shipping! "
“Thank you for the review! We're thrilled to have provided you with an easy transaction and fast shipping turnaround. Your satisfaction is our priority here at Controls Central. ”
"Large inventory and lower prices than most. I love the shipping options, they got it covered from A to Z. I chose the next day air early a.m cause I need the part asap. Spoke to the customer service rep and they were very nice and answered all my questions. Thanks"
“Thank you for your glowing review! We're thrilled to hear that you enjoyed our large inventory, competitive prices, and seamless shipping options. Our team is always here to assist you with any questions or concerns. We appreciate your support!”
"Plenty of information and easy to navigate"
“Thank you for the glowing review! We're glad you found the process quick, easy, and informative. We appreciate your support!”
"shipped on time, new part!"
“Fantastic! Delighted to hear it worked perfectly and arrived on time. Thank you for your business!”
"Thank you! So glad I found this website!"
“Delighted to hear you're happy with our service! Thank you for choosing Controls Central for your HVAC parts needs!”
A rep from Controls Central, supportcontrolscentral, has responded:
“We're thrilled to hear that you received your order so quickly! Thank you for your feedback and for choosing Controls Central for your HVAC parts needs!”