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Product & services pricing
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Featured Review
Low cost for factory parts
"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
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small order
"Looking for a replacement smoke detector, Radwell was difficult & irirtated me. You had a better price and easy check out"
New customer. Satisfied
"Part that was needed was available."
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A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for choosing Controls Central! We're glad to hear we had the part you needed and that you're satisfied. We look forward to serving you again!”
Pretty Much Effortless. Nice Job Controls Central!
"First time using this website. Everything went well so far."
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your wonderful review! We’re glad to hear you had a great experience using our website. We look forward to serving you again at Controls Central!”
speedy
"Pretty much flawless on problems ...Thank You,"
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your feedback! We're happy to hear your experience was speedy and flawless. We look forward to serving you again at Controls Central!”
easy transaction
"great check out and sales experience"
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A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you! We're glad you had a great checkout and sales experience. We appreciate your support!”
False advertisement
"Motor received was not the brand as advertised. Email exchange was a bit nasty when brand was questioned. I won’t order again from this company. "
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Product Returns/Refunds/Exchanges
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for reaching out! We’re sorry to hear about your recent interaction. Please note that the brand you inquired about does outsource their motors, which is why the brand name may differ due to the manufacturer. If you have any further questions or need assistance, please don’t hesitate to contact us at support@controlscentral.com. ”
Perfect!
"Seamless and everything is fast!"
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A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you! We’re glad to hear you had a seamless and fast experience. Your satisfaction means a lot to us!”
"Fast, Easy Ordering experience"
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A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for the feedback! We’re thrilled to hear you had a fast and easy ordering experience. We appreciate your business and hope to serve you again for all your HVAC/R parts needs at Controls Central!”
Control Board
"Great price on a part I needed without breaking the bank. "
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A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your feedback! We're happy to hear you found the control board at a great price. We’re always here to help you save!”
Expedited ship parts
"Excellent fast service locating and shipping needed parts"
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for the great review! We're glad you had an excellent experience with our fast service. We’re here to help whenever you need HVAC/R parts!”
Friggin' Radical
"Had the part and were super nice!"
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A rep from Controls Central, supportcontrolscentral, has responded:
“Thanks for the shoutout! We're glad you found the part and had a positive experience. We appreciate your business and hope to serve you again at Controls Central!”
Excellent Service
"Called for more info and spoke with a local representative who was extremely professional and knowledgeable. I felt my call and questions were welcomed. My questions were answered and I was offered further info that I didn't know I needed until it was brought up. Thank you!"
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A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your kind words! We're thrilled to hear that our representative provided you with helpful information and made you feel welcome. We appreciate your feedback!”
Most efficient registration
"I've signed up for many accounts at many locations and later had to go back and submit tax exemption paperwork. This was already included in the registration process and has made the process much more streamlined and efficient. Thank you! "
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your feedback! We're glad to hear our registration process made things easier for you. Your satisfaction is our priority here at Controls Central!”
Great Customer Service
"We called about needing 5 motors for a Dairy and your company showed an inventory of 1 motor. I called your customer service line, and the lady made a phone call to the warehouse to see if they had the one it showed in inventory. Fortunately for us, the warehouse had 3 and we couldn't have been happier. Just that little bit of effort helped us immensely. Thank you.
"
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for sharing your experience! We're delighted to hear that our customer service team was able to assist you and that you found the motors you needed. Your satisfaction is what we strive for here at Controls Central!”
Smooth and Fast
"Simple to use website that made for an easy online transaction"
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A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your feedback! We're thrilled to hear you found our website easy to use and that your transaction went smoothly. We appreciate your business!”
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your feedback! We're glad we could provide a smoother experience and a better price for your replacement smoke detector. We look forward to serving you again!”