ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
3.84/5
Customer service:
4.26/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
5/5

2024-10-20

easy transaction

"great check out and sales experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you! We're glad you had a great checkout and sales experience. We appreciate your support!”


Verified
1/5

2024-10-20

False advertisement

"Motor received was not the brand as advertised. Email exchange was a bit nasty when brand was questioned. I won’t order again from this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-25
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for reaching out! We’re sorry to hear about your recent interaction. Please note that the brand you inquired about does outsource their motors, which is why the brand name may differ due to the manufacturer. If you have any further questions or need assistance, please don’t hesitate to contact us at support@controlscentral.com. ”


Verified
5/5

2024-10-18

Perfect!

"Seamless and everything is fast!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you! We’re glad to hear you had a seamless and fast experience. Your satisfaction means a lot to us!”


Verified
5/5

2024-10-18

"Fast, Easy Ordering experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the feedback! We’re thrilled to hear you had a fast and easy ordering experience. We appreciate your business and hope to serve you again for all your HVAC/R parts needs at Controls Central!”


Verified
5/5

2024-10-17

Control Board

"Great price on a part I needed without breaking the bank. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're happy to hear you found the control board at a great price. We’re always here to help you save!”


Verified
5/5

2024-10-15

Expedited ship parts

"Excellent fast service locating and shipping needed parts"


Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the great review! We're glad you had an excellent experience with our fast service. We’re here to help whenever you need HVAC/R parts!”


Verified
5/5

2024-10-14

Friggin' Radical

"Had the part and were super nice!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the shoutout! We're glad you found the part and had a positive experience. We appreciate your business and hope to serve you again at Controls Central!”


Verified
5/5

2024-10-14

Excellent Service

"Called for more info and spoke with a local representative who was extremely professional and knowledgeable. I felt my call and questions were welcomed. My questions were answered and I was offered further info that I didn't know I needed until it was brought up. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words! We're thrilled to hear that our representative provided you with helpful information and made you feel welcome. We appreciate your feedback!”


Verified
5/5

2024-10-14

Most efficient registration

"I've signed up for many accounts at many locations and later had to go back and submit tax exemption paperwork. This was already included in the registration process and has made the process much more streamlined and efficient. Thank you! "


Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad to hear our registration process made things easier for you. Your satisfaction is our priority here at Controls Central!”


Verified
5/5

2024-10-11

Great Customer Service

"We called about needing 5 motors for a Dairy and your company showed an inventory of 1 motor. I called your customer service line, and the lady made a phone call to the warehouse to see if they had the one it showed in inventory. Fortunately for us, the warehouse had 3 and we couldn't have been happier. Just that little bit of effort helped us immensely. Thank you.
"


Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for sharing your experience! We're delighted to hear that our customer service team was able to assist you and that you found the motors you needed. Your satisfaction is what we strive for here at Controls Central!”


Verified
5/5

2024-10-10

Smooth and Fast

"Simple to use website that made for an easy online transaction"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're thrilled to hear you found our website easy to use and that your transaction went smoothly. We appreciate your business!”


Verified
5/5

2024-10-04

great service and fast turn around

"great service and fast turn around"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad to hear you had a positive experience. We look forward to serving you again at Controls Central - your one-stop shop for all your HVAC parts needs! ”


Verified
5/5

2024-10-02

SO EASY!

"THE SITE IS FAST AND EASY TO USE. GREAT PRICES!"


Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the fantastic feedback! We appreciate your support and look forward to seeing you again soon!”


Verified
5/5

2024-10-01

Just what I needed at the right price

"I found a Marktime switch I was looking for at a very competive price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words It’s great to know that free shipping and competitive pricing made a difference for you. We thank you for your business and hope to serve you again at Controls Central!”


Verified
5/5

2024-09-30

Easy to order

"Pricing is compatible and easy to use website. The free shipping made the difference."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you so much for your positive feedback! We’re thrilled to hear that you found our ordering process easy and our pricing competitive. We look forward to serving you again soon at Controls Central! ”