Product & services pricing
4.31/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.30/5
Customer service:
4.71/5
Return/Replacement policy:
4.20/5
Featured Review


ResellerRatings
Verified
5/5

2024-02-28

Wow affordable parts

"Looking all around the world for affordable parts. Stumble across this by accident and I have to admit I am happy I found it because it was easy to use and prices are so reasonable. This will be my go to place when a customer needs parts "


Rep reply posted 2024-03-04
A rep from Controls Central, supportcontrolscentral, has responded:

“We're delighted you stumbled upon us and found affordable parts! Thank you for the positive feedback and for making Controls Central your go-to place for your HVAC/R parts needs. We appreciate your trust and look forward to serving you again!”


ResellerRatings
Verified
5/5

2024-02-28

How great you are

"you guys are great very nice to work with"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-03-04
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the kind words! We're thrilled to hear that you had a positive experience working with our Controls Central Team. If you have any more feedback or if there's anything else we can do for you, feel free to let us know. We appreciate your support!


Verified
5/5

2024-02-26

Had the part for at a reasonable price

"Pretty good price (not quite the lowest), but they did have the lowest with a great reputation so I was more inclined to pay more for performance. Easy as pie to checkout. Shipping was reasonable (at least for me)."

Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-03-04
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're pleased to hear that you found the part at a reasonable price, and the smooth checkout process met your expectations. We appreciate your trust in our reputation and hope the performance of the product meets your satisfaction!”


Verified
5/5

2024-02-22

"super fast shipping.....part perfect fit...."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-04
A rep from Controls Central, supportcontrolscentral, has responded:

“Fantastic! We're thrilled to hear about your positive experience with super-fast shipping and a perfect fit for the part. Thank you for choosing Controls Central!”


Verified
5/5

2024-02-22

Good experience

"Good experience. Unfortunate that my review is so carefully guided as to produce your required reseller rating experience. Do you ever wonder if by pressuring your customers to conform to your review requirements that you are in fact diluting the review system and making them weaker than more organic input? Consider this when you yourself see unauthentic reviews and think to yourself, "huh, did they really mean that? Should I buy that based on that review?".

Be part of the solution. Inspire your customers. Gate-keep your reviews and publish your awesomeness.

-M
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-20

Fast

"Parts were correct and fast on shipping "


Rep reply posted 2024-03-04
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your positive review! We're delighted to hear that you received the correct parts promptly. We appreciate your business and thank you for choosing Controls Central for your HVAC/R parts needs!”


Verified
1/5

2024-02-18

Bad business practice

"Item is on back order. You did not indicate this until after I entered all of my personally identifiable infoformation. Bad practice."


Rep reply posted 2024-03-04
A rep from Controls Central, supportcontrolscentral, has responded:

“Apologies for the inconvenience! We're working to improve communication on backorders, which often determined by the manufacturer. Your feedback is crucial, and we appreciate your understanding. If you have any specific concerns about your order or if there is anything we can do to assist you further, please do not hesitate to reach out to our customer service team at support@controlscentral.com. ”


Verified
5/5

2024-02-16

Air Man

"Professional, Courteous, and Knowledgeable."


Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words! We appreciate your feedback and are delighted to hear that you found our Controls Central team professional, courteous, and knowledgeable. Thank you for choosing Controls Central for your HVAC parts needs ! ”


Verified
5/5

2024-02-12

"Easy and fast online ordering"

Pricing of products and services

Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're pleased to hear that your online ordering experience was easy and fast. If you have any more orders or inquiries, we're here to assist!”


Verified
4/5

2024-02-07

YOU GO CONTROLS CENTRAL

"Thanks CONTROL CENTRAL for having what we needed! "

Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your shout-out! We're glad we could provide what you needed. Looking forward to serving you again in the future, here at Controls Central !”


Verified
5/5

2024-02-07

Easy ordering

"Quick easy ordering. Great customer service. "


Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad to hear that your ordering experience was easy and that you appreciated our quick service. If you have any more orders or questions in the future, we're here to help!”


Verified
5/5

2024-02-05

Lau fan blades

"Excellent price; quick delivery"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your positive feedback! We're pleased to hear you found our Lau fan blades at an excellent price and received them quickly. We appreciate your business and thank you for choosing Controls Central for your HVAC parts needs ! ”


Verified
5/5

2024-01-29

ted

"great response on a timely schedule . a great price ."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're delighted to hear that you appreciated our timely response and found our pricing competitive. If you have any further needs or questions, don't hesitate to let us know at "support@controlscentral.com."”


Verified
5/5

2024-02-05

Great job

"Fast and great service, thank you "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words! We're thrilled to hear you had a positive experience with our service and products ! Looking to forward to serving you again in the near future. ”


Verified
5/5

2024-02-03

Collector Box for Old York Diamond 90 Furnace

"Part appears to be OEM, identical to original in any case. Came with inducer blower gasket and gasket for the pan. All good and reasonably easy installation."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad to hear your positive feedback! If you have any further questions or need assistance, feel free to reach out to us Controls Central ! ”