"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"Found Mitsubishi Electric M21EC0397 MN CONVERTER CABLE SET that was 8 weeks out at my local dealer. Shipping was free and promptly received a receipt emailed to reconcile my cooperate card."
"valve did not work, Controls Central would not give us a refund of any kind"
“We regret any inconvenience caused and apologize for the issue you encountered with the product. Our team has made attempts to reach out to help with this issue . However, in line with industry standards for safety and quality control, we're unable to accept returns for products that have been installed. We're committed to supporting you further and encourage you to reach out for assistance with any remaining concerns at support@controlscentral.com.
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" Sales representive was very experience and cooperative. Service was excelent"
“Thank you for your glowing review! We're thrilled to hear that our sales representative provided you with such a positive experience. Delivering excellent service is always our top priority here at Controls Central.”
"Found the part but shipping is a little expensive."
“Thank you for your feedback! We understand concerns about freight costs and want to assure you that we continually strive to offer competitive shipping rates. If you have any further feedback or questions, please don't hesitate to let us know at "support@controlscentral.com." We appreciate your business!
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"Easy site use, fast parts finder"
“Thank you for the positive feedback! We're glad you found our site easy to use and our parts fast. We aim to make your experience seamless here at Controls Central. ”
"Great pricing, and easy checkout"
“Thank you for your review! Here at Controls Central, we strive to bring you the best prices with ease. We greatly appreciate your business and hope to serve you again!”
"Daniela went above and beyond to help me verify the product & got back to me same day. Thanks so much "
“Thank you for your kind words! We're delighted to hear that Daniela provided exceptional service and went the extra mile to assist you promptly. We appreciate your feedback and thank you for choosing Controls Central!”
"Price was good. Shipping cost too high. Easiness of ordering process online was below average - this should be definitely improved. I had hard time finding check out button."
“Thank you for your feedback! We sincerely apologize for any inconvenience you faced. We'll address the issue and forward it to our IT department for improvement. Additionally, we're committed to ensuring competitive shipping prices for our customers. Your input helps us better serve you! ”
"just shopping im sure ill be back"
“Thank you for the 5-star review! We're glad you had a great experience. Looking forward to serving your HVAC/R parts needs , here at Controls Central soon!”
"really helped us out in saving money compared to distributor"
“We're thrilled to hear that our gas control solutions helped you save money. Thank you for choosing Controls Central!”
"Fast and easy service for my boiler part"
“We appreciate your positive feedback! We look forward to serving you here, at Controls Central for all your HVAC/R parts needs. ”
"i had this fill valve freeze i looked every where and omg i found it here . thank you so much"
“Thank you for your feedback! We're glad we could help you find the find valve. If you have any more concerns, feel free to reach out at "support@controlscentral.com." ”
"Fast easy delivery I would recommend"
“Thank you for your excellent review and recommendation! We're delighted to hear that our fast and easy delivery met your expectations. If you ever need anything else or have further feedback, feel free to reach out. We appreciate your support!”
"Great service freight is expensive though "
“Thank you for your positive feedback on our service. We understand concerns about freight costs and want to assure you that we continually strive to offer competitive shipping rates. If you have any further feedback or questions, please don't hesitate to let us know at "support@controlscentral.com." We appreciate your business!”
"Looking all around the world for affordable parts. Stumble across this by accident and I have to admit I am happy I found it because it was easy to use and prices are so reasonable. This will be my go to place when a customer needs parts "
“We're delighted you stumbled upon us and found affordable parts! Thank you for the positive feedback and for making Controls Central your go-to place for your HVAC/R parts needs. We appreciate your trust and look forward to serving you again!”
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for sharing your positive experience! Here at Controls Central, we do our best to provide the easiest and affordable HVAC/R part solutions to our customers. We thank you for your business and hope to serve you again in the near future!”