"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"I needed 2 controllers shipped next day air in a rush for one of my customers. Local Lennox store did not have any stock but these guys did. Placed order and had them shipped out next day early am delivery and everything went very smooth with no issues. I received a follow up call verifying everything was on schedule as well. Couldn’t ask for better customer service. "
"Easy to order . Materials in stock. We'll see how the delivery goes"
“Go big Blue indeed! Thanks for choosing us. We're glad you found ordering easy and our materials in stock. We're committed to a smooth delivery process. If you encounter any issues, don't hesitate to reach out at support@controlscentral.com. Thanks for your business! ”
"It was ship in a timely manner, without damage for a very reasonable shipping price."
“We're glad to hear that your item arrived promptly and without damage, especially considering the reasonable shipping price. Thank you for choosing Controls Central!”
"The ordering process was very easy, and the parts showed up on time. The bonus was that it was a perfect match. The repair was a success."
“We're happy to hear that your ordering process was seamless and that the parts arrived on time, providing a perfect match for your repair needs! Thank you for sharing your positive experience with us!”
"The customer service was amazing. They kept me informed of the status of my order and personally called to verify satisfaction and answer several questions I had regarding the supply chain of the product."
“Thank you for your kind words! We're delighted to hear that you had an incredible experience with our customer service team. Keeping you informed and ensuring your satisfaction is our top priority here at Controls Central. Looking forward to serving you again! ”
"Surprised by the fast shipping! Received next day. Wow"
“We're thrilled to hear that you received your order so quickly! Thank you for your feedback and for choosing Controls Central for your HVAC parts needs!”
"Motor and pump came damaged. Very poor packing and boxing. This particular pump was needed causing me to eat the damage. I have a pump and motor shop and had parts to fix it. "
“We apologize for the inconvenience caused by the damaged pump. We take packaging seriously and are committed to ensuring safe delivery. Please contact us directly in situations like this, and we'll promptly make it right at support@controlscentral.com. Thank you for bringing this to our attention!”
"Website is easy to navigate, price was good, part was exactly as stated. Shipped fast and now my AC works better than new! Thank you "
"I do wish we were able to use our UPS account number on the order instead of paying freight. I am impressed with your site and products though."
“Thank you for your kind words and feedback! We'll certainly look into incorporating UPS account options in the future. We're glad you found our site easy to use and our prices competitive. Hope to serve you again soon at Controls Central !”
"Great service provided by the commercial staff, response times really great."
“Thank you for such a positive review! We are glad to have served you quickly and efficiently as possible. We thank you for your business here at Controls Central!”
"The CSR was courteous and very effective in her skills in customer service. I loved that she was attentive and kind. "
“Thank you for your kind words! We're thrilled to hear you had a seamless experience with our Customer Service Representative. Your satisfaction is our priority here at Controls Central!”
"Great customer service
Parts in stock and shipped ASAP "
“Thank you for your feedback! We strive to have the parts you need when you need it ! Looking forward to serving you again soon, here at Controls Central. ”
"I had ordered a part for my job, which is a Govt. agency and is tax exempt. I wrote a review that I wasn't happy that they charged me tax. Immediately I was sent an email regarding this and they promptly refunded me the $4 that was paid for the tax. Very happy with their quick response. "
"I had to find an AC fan for an old York model. I was pretty sure I had the correct part number when I called, but customer service was able to confirm quickly that yes it was the correct part no. Controls Central also had the best price on this part and shipping cost was reasonable. "
“Thanks for sharing your experience! We're glad we could quickly confirm the correct part for your old York model. Offering competitive prices and reasonable shipping costs is what we aim for at Controls Central!”
"Great prices, products and very quick shipping. I do thousands of dollars of purchasing for a local college and Controls Central is easily my go to for HVAC/PLUMB supplies. "
“Thanks for the stellar review! We're glad to be your top choice for HVAC & plumbing supplies. Your satisfaction is what drives us to maintain great prices, products, and speedy shipping. Looking forward to serving you again at Controls Central!”
A rep from Controls Central, supportcontrolscentral, has responded:
“We're thrilled to have been able to assist you with your urgent need ! It's fantastic to hear that everything went smoothly, from the next day air shipping to the follow-up call. Thank you for recognizing our commitment to excellent customer service. We appreciate your business and hope to serve you again in the future here at Controls Central!”