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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.92/5
Customer service:
4.24/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2023-10-24

Terusted company

"Very good experience. Fast shipping."

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Rep reply posted 2023-10-25
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We greatly appreciate you for choosing Controls Central for your HVAC/R parts needs !”


Verified
5/5

2023-10-18

Simple Easy and Affordable

"Very simple process and easy to navigate. "


Rep reply posted 2023-10-19
A rep from Controls Central, supportcontrolscentral, has responded:

“Great to hear you found the process simple and easy to navigate! We appreciate your business. Looking forward to serving you again in the near future for all your HVAC/R parts needs !”


Verified
5/5

2023-10-19

Part arrived quickly

"Needed part number was in-stock and was shipped promptly."

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Rep reply posted 2023-10-19
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad to hear your part arrived quickly and was in-stock! Thank you for your business. We look forward to serving you again in the future! ”


Verified
3/5

2023-10-19

need you website redone

"hard to enter info and proceed to the next step impossible to edit your address"

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Rep reply posted 2023-10-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for letting us know about the challenges you're facing. We're always looking to improve, and your feedback is invaluable. Our team is actively working on enhancing the website for a smoother experience. In the meantime, if there's anything specific, you'd like assistance with or if you have suggestions for improvement, feel free to share at support@controlscentral.com - We're here to help!”


Verified
5/5

2023-10-19

Keeping the air movin

"Really easy. Really easy Really easy "

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Rep reply posted 2023-10-19
A rep from Controls Central, supportcontrolscentral, has responded:

“Fantastic to hear that the ordering was really easy for you! We appreciate your business. If you have any more needs or questions, we're here to help !”


Verified
5/5

2023-10-16

snapy

"easy to locate produced and to view item."

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Rep reply posted 2023-10-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad to hear you found our product easy to locate and view! We appreciate your feedback and are looking forward to helping with all your HVAC/R parts needs !”


Verified
5/5

2023-10-14

Service

"Ordered and got the right product in 5 days"


Rep reply posted 2023-10-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We're thrilled to hear you received the right product promptly. Here at Controls Central, your satisfaction is our top priority! If you have any more feedback or need assistance in the future, feel free to reach out. We look forward to serving you again !”


Verified
3/5

2023-10-12

Shipping was very prompt. Unfortunately, the Honeywell that most I purchased failed within 3 days.

"Thermostat failed within 3 days of install. Attempted to contact seller via chat and have received no response after 2 days."

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Rep reply posted 2023-10-19
A rep from Controls Central, supportcontrolscentral, has responded:

“We are sorry to hear about the trouble with your Honeywell thermostat and understand your frustration. We appreciate your patience and are here to help. In an effort to resolve the issue, we've sent you a return label free of charge to facilitate the return process. Please let us know if there's anything else we can assist you with !”


Verified
5/5

2023-10-09

A C parts

"fast and easy ordering, free shipping charge"


Rep reply posted 2023-10-10
A rep from Controls Central, supportcontrolscentral, has responded:

“We are happy to hear you had a seamless experience! Fast, easy ordering with free shipping—just the way it should be. Thanks for choosing us, Control Central for all your HVAC/R parts needs !”


Verified
5/5

2023-10-09

Raypak circuit board

"Excellent customer service"

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Rep reply posted 2023-10-10
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the positive review! Happy to hear you had a great experience with our Controls Central customer service. If you ever need assistance again, we're here for you!”


Verified
5/5

2023-10-06

HQ and quick response

"Thank you for great help to Control Centrals for quick help and reasonable price of items."


Rep reply posted 2023-10-09
A rep from Controls Central, supportcontrolscentral, has responded:

“Delighted to hear you had a positive experience! We're committed to providing top-notch service at a swift pace. Thanks for choosing Controls Central for your HVAC/R Parts needs ! ”


Verified
5/5

2023-09-28

SuperDave

"Had the parts I was looking for at a reasonable price"

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Rep reply posted 2023-10-04
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks, Dave! Delighted we had what you needed at a great price. Hope to serve you again soon, here at Controls Central !


Verified
5/5

2023-09-24

Prompt delivery, competitive pricing

"Had what I needed at a good price and was delivered as promised and well packaged."

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Rep reply posted 2023-10-04
A rep from Controls Central, supportcontrolscentral, has responded:

“Greatly appreciate the positive review ! Glad we could deliver what you needed promptly and at a great price. Thank you for choosing Controls Central ! ”


Verified
5/5

2023-09-22

Great

"delivered on time and the right item just as described"

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Rep reply posted 2023-10-04
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the stellar review! We're thrilled to hear your experience was spot-on. Thanks for choosing Controls Central for your HVAC/R parts needs ! ”


Verified
5/5

2023-09-20

Easy

"super easy took only minutes to complete"

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