"Excellent service, Fast shipping! Received all components in perfect condition. Excellent prices on cables (couldnt find anywhere cheaper). "
"I continue to use you guys, and they never let me down. S&H is a little more but packaging is great and tracking and info emails are prompt. Great selection on stuff."
"These guys are great, they have great prices on all their stuff, and I got it the day after I ordered! Well packaged, super quick, and good price, these guys cant be beat!"
"This is the first time i've bought from them, and am very pleased. The price for a Arctic VGA Silencer was excellent, and i received shipping notification for the order a few hours after i placed it. It arrived very well packed, and without any missing items (some IDE cables and a fan controller as well)."
"Spoke to Josh from coolerguys.com this afternoon via ResellerRatings.com, Thanks! He told me that they did response to the 6 order status email requests that I'd sent from the last 3 days. He also indicated to me that probably their response emails somehow never get delivered to my hotmail email account. This looks to be an unforturnate event of miscommunication due to failure of email delivery system. At any rate, the special priced Swiftech MCX462-V heatsink and the flexible keyboards that I originally ordered are now no longer available. Josh helped me to cancel my entire order.
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Place my order on 12/06/2004. My order was said to be on hold for unknown reason. Sent out 6 order status request emails in 3 days and today, 12/09/2004, I still have no response from this company at all. This is one of the most unpleasant online shopping experience I ever have."
"These guys are really responsive. I recently bought a bunch of assorted components for my lian-li case. Some of the cables seemed defective but I couldn't wait for them to be replaced. I mentioned this in an email and they shipped out new cables to me the same day. Very happy."
"Once again a very smooth order. Great prices, fast shipping. I never have to have any worries about my orders with CoolerGuys. "
"Ordered on Monday, arrived on Thursday. The case was both extra-taped and strapped, so nothing could open up in transit. A completely smooth transaction. I am very happy with my purchase. The only glitch was that the advertised coupon code, which was worth a heat spreader, was rejected by the system when ordering. No biggie but it would have been nice to get something extra with the order, as advertised."
"Great service and fast shipping. Cooler guys has all types of parts and usually are of good quality. They have been in business since about 1995 so they have the experience to continue doing good business."
"Item shipped as stated and was packaged well. Prices are resonable and site is easy to navigate. Definetly a company that should not be overlooked. "
"Ordered uv paint, case screws, and some uv slot protectors from Coolerguys. Everything arrived on time. I have to give them one thing they don't hold back on the packing peanuts. This is my second order with them and I will order from them again. "
"I placed my order on the 9/8/04 and I got a shipping confirmation for everything except for my EXOS the next day. I waited expecting to receive a shipping confirmation for the EXOS but 4 days later credit card charged and no word on my EXOS. I e-mailed coolerguys on a Sat not expecting to here anything until monday, but Josh from coolerguys replied right away explaining to me it was shipped out the same time as my other items. Sure enough I received the EXOS along with my other items that Monday. I appreciate Josh for his quick reply, and coolerguys quick shipping of my items. I only wish I had gotten a confirmation on my EXOS as with my other items. This is not the first time nor last that I will do business with coolerguys. Thanks again."
"I ordered some fans and Koolance parts from Coolerguys recently. Both orders came well packed and were shipped promptly. Their stuff are priced reasonably and I will do business with them again."
"I actually made my order through PCToys.com and found out that Coolerguys.com and PCToys.com are basically the same company, or at least closely affiliated. Anyway, I ordered through PCToys but I actually dealt with Coolerguys' customer service, which I must say is some of the best in the business. I mainly dealt with Rose who was extremely friendly and very helpful. If I didn't get through and had to leave a message, she always called back within 5-10 minuutes. Same with email support - She would email me back within a half hour. Between the smoothness of the ordering process and the outstanding customer service, I'd say my experience was exceptional and I will definitely be a repeat customer. They have some of the best prices on the net - especially for accessories. Highly recommended. The ONLY thing I'd say they could use on their website(s) is shipping confirmation and tracking."
"Ordered a N/S bridge cooler on 9/1/04, delivered 9/9/04. Very smooth process, good selection of hard to find cooling solutions, good prices. Can't ask for much more. Thanks guys!"