"I was not looking for the latest printer setup, but rather a reliable one. I have worked with a certain brand & model over the years and have come to trust what I use. Not only did I find exactly what I was looking for but the service I received was impeccable. I would come back again & have already recommended friends who were also as pleased as I was. The attention I received was first class."

"Selling items that they don't have and asked you to buy another model. What a waste of time!"

"Bought a canon copier for significantly less than other stores. Shipping took a couple of days more than I expected but when you are getting a good deal it pays to have patience."

"I tried to buy a scanner from Copyfaxes.com. They had the lowest price that I could find anywhere online, so I did some research and saw that they generally had good ratings and went ahead and ordered.

Within minutes my order status updated to money received. I waited a couple of days, thinking that I would soon be getting shipping information, but I was mistaken.

After about 3 days with no additional information other than Copyfaxes.com had taken my money, I decided to email them to see what was up. I waited another 3 days and they hadn't replied and there still was not change in my order status, so I tried again. This time someone did email me back about two days later. They told me the price was an error and that if I wanted to pay about $70 more I could still get the scanner.

I was annoyed because this is a classic bait and switch routine done by dishonest businesses. Take the order and then claim it was a price error. To make matters worse here however, they had also taken my money. I probably could have sued them in small claims court and won since this would be acceptance of a contract.

Anyway, I didn't want to fight it and this still was lower than any other store for this expensive scanner, so I said, OK, I'll pay the extra. They then said it wasn't $70, it was $100 plus $49 shipping (shipping had been free before). This was NOT cheaper than other stores any longer. Now it was more expensive; quite a bit more. So I said please refund my money. They said they would, but many days later, they still hadn't. I had to get Paypal and my credit card company involved before they would give me my money back.

I will never do business with Copyfaxes again. They took my money but would not return it or give me my product at the agreed on price until I got Paypal and my credit card company involved."

"I ordered a Brother MFC-8950DWT laser multi-function printer 3/12/2014. They advertise free shipping. However, on 3/21/2014 (9 days after the order was placed) I received a phone call from a guy that said that it would cost almost $90 to ship it. I cancelled the order immediately and ordered it from a popular, reputable site for $1 more...with free shipping!"

"Definitely the best with the most. I have been searching for some time for the exact printer I wanted, like the one I had, and they are the only one who could furnish it. The staff was so knowledgeable and helpful, easy to deal with. Even when there was a slight problem with the equipment after shipping, they took are of it immediately and to my utmost satisfaction. Kudos to Copyfaxes - I'm now a customer for life for my business."

"Sy was extremley professional and fair, he made a customer for Copyfax"

"only speak to the owner . sales rep does not care"

"simply great - fast friendly service, super quick ship, what more can you ask for?"

"Three days later, no tracking info, no credit charge, and I call for them to tell me they can't get the product I ordered. Would I like to order something else? I thought their advertised price was too low - bait and switch in action."

"The service here was great and there was good communication on when the order was scheduled to be shipped.
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"Can you say "Bait and Switch"? This company has deceptive retail practices. I ordered a printer - they subsituted another model with out notification, and charged an additional $199 for toner that is included by the manufacturer. Supposedly you agree to this when then call to ask you if you want toner and drum and advise you of shipping charges. Shipping was slow, my credit card was billed prior to the order even being sent to the warehouse and I had to repeatedly ask for an itemized invoice. Very frustrating. Note: I order many many printers and other IT equpment each year for several offices and have never had such a bad experience. Zero stars!"

"Copyfaxes is a great company to shop with, they have excellent quality products and great service."

"very professional courteous company to do business with. they stood by their product and fixed an issue over the phone. they ensure satisfaction. i will buy from this company in the future."

"Copyfaxes have a very clear site which is fairly simple to make an order from. Order arrived pretty quick in excellent condition. Overall, I would certainly recommend this company. They did a good job!"