"As a big corporation we seek a professional provider for our office machines. We seek high customer service responsibility, decent technical support, fast delivery and a well stocked provider. Copyfaxes have given us all this and more, providing us with good service for 3 years so far."

"Sy always helps out with any problems,
and gets what I need to me in a timely fashion."

"Great service. Had a printer damaged in shipping and after 2 e-mails it was replaced. Original order was sent timely and great product.
"

"I recently ordered a Canon Laser Class LC 650i Fax Machine from copyfaxes.com. It arrived in 3 days and had no scratches or dents on it. It was the best priced online for the type of fax machine I was looking for. I will absolutely be using copyfaxes.com for all computer based products in the future."

"Price is what brought me to CF-but customer service is what makes it a pleasure to buy from them. My rep. Sy, is the BEST of all! He and his service techs are super helpful and knowledgeable about the products they sell. "

"It has been a while since I've last used the CopyFaxes site and it is clear that they have made some improvements. It took much quicker to find the machine I wanted and browsing the site was much easier because of the filtering systems. I see they have also added some newer version 3D Printers . "

"Copyfaxes offers great after sale service. I had some technical problems with setting up my Ricoh copier and when I live chatted I got through to an excellent technical support who sorted the problem in minutes."

"Trusted reliable merchant. Great technical support. Easy to reach."

"the range of reconditioned machines is amazing on this site. they dont only stock the older ones but also have a full selection of the more popular up to date machines. The customer service team was really helpful, they gave me the time and answered my queries."

"My experience was a disaster all the way around. The printer was defective, and I had to ride herd to get a replacement. That was also defective. The first one was never picked up, so I had to dispose of both. Never, ever again."

"DO NOT BUY FROM THESE PEOPLE. First, they sell defective machines. When it was defective they asked me to pay for shipping (on a 50lb printer) back to them. They tried to deny me a refund because it had been past 14 days (even though I had spent that time working with their tech's over the phone to make it work). I ended up having to file an Amazon A-Z Guarantee claim against them and won, and they stopped using Amazon Payments because of the award. Obviously Amazon's service standards are just too customer friendly for them to adhere to. I offered to ship the machine back to them if they pay for shipping after it was determined that they shipped me a defective machine, and all I got was attitude. They are so cheap that they would rather take losses on their products than have it sent back to them. Clearly they don't value their product highly as they are not even interested in paying to have their products shipped back to them (the product was $250.00 and they insisted that it was not defective, but obviously it was not even worth the cost of a shipping label to them.) DO NOT BUY FROM THESE PEOPLE. "

"I was not looking for the latest printer setup, but rather a reliable one. I have worked with a certain brand & model over the years and have come to trust what I use. Not only did I find exactly what I was looking for but the service I received was impeccable. I would come back again & have already recommended friends who were also as pleased as I was. The attention I received was first class."

"Selling items that they don't have and asked you to buy another model. What a waste of time!"

"Bought a canon copier for significantly less than other stores. Shipping took a couple of days more than I expected but when you are getting a good deal it pays to have patience."

"I tried to buy a scanner from Copyfaxes.com. They had the lowest price that I could find anywhere online, so I did some research and saw that they generally had good ratings and went ahead and ordered.

Within minutes my order status updated to money received. I waited a couple of days, thinking that I would soon be getting shipping information, but I was mistaken.

After about 3 days with no additional information other than Copyfaxes.com had taken my money, I decided to email them to see what was up. I waited another 3 days and they hadn't replied and there still was not change in my order status, so I tried again. This time someone did email me back about two days later. They told me the price was an error and that if I wanted to pay about $70 more I could still get the scanner.

I was annoyed because this is a classic bait and switch routine done by dishonest businesses. Take the order and then claim it was a price error. To make matters worse here however, they had also taken my money. I probably could have sued them in small claims court and won since this would be acceptance of a contract.

Anyway, I didn't want to fight it and this still was lower than any other store for this expensive scanner, so I said, OK, I'll pay the extra. They then said it wasn't $70, it was $100 plus $49 shipping (shipping had been free before). This was NOT cheaper than other stores any longer. Now it was more expensive; quite a bit more. So I said please refund my money. They said they would, but many days later, they still hadn't. I had to get Paypal and my credit card company involved before they would give me my money back.

I will never do business with Copyfaxes again. They took my money but would not return it or give me my product at the agreed on price until I got Paypal and my credit card company involved."