"Very quick delivery, great quality product(s), though rouch import charges (damn Europe). Ordered an orient of 136eur (great pricing) had to pay 46eur cost for import/declaration. Nevertheless i'd still order again from creationwathces.com"
"Very prompt delivery. Item was as stated. Will buy from again."
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"A great company, i left a reminder about a watch was out of stock, they came back to me in less than 2 weeks (still waiting to hear from the other 4 companies i contacted)
They got back to me had the watch at a good price, duties wernt too bad and it was delivered very very quickly and effciently
Thanks, good job great watch!"
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Bought a Citizen Eco watch. Arrived within a few days. Simple outer packaging, no description of item/value on outside. Good price. Couldn't get any coupons online to work, but price was still very good. Recommended +"
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Very happy with the watch. However for expectation management it would help to share anticipated custom costs upfront (should be easy in this digital world) 70% uplift is beyond my expectation. "
“Dear Customer,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Very quick delivery: ordered sunday evening, received watch wednesday evening (in Netherlands). BUT, BE AWARE: you get added costs!! VAT needs to be paid, that is as perhaps might be expected, but on top of that you also pe administration fees for DHL. In my case, I ordered a watch for € 137, ended up paying € 48 extra. That's 35% extra. Should have been clearer at time of purchase. Is too easy for website to hide behind general conditios etc. Other than that, good and swift experience ordering the watch. Watch is well packed, as said very quickly delivered, would't hesitate ordering again.
"
“Dear Customer,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"I found an amazing watch at a great price. The communication was excellent from Creation Watches and the product arrived in perfect condition within 2 days. Would highly recommend. Thank you very much."
“Dear Rontanya,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Very quick process - ordered on a Sunday, received on Tuesday. To put into perspective, I ordered a pair of trainers from a well known UK store on the same day and they didn't arrive before the watch, which had come from Singapore! Watch just as expected - generic Seiko box with loose guarantee booklet and instruction manual. Great value, even when import duties are taken into account. Highly recommended - I am sure I will be buying from CreationWatches again. "
“Dear Mark,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
”
"I have been buying from Creation Watches for 7 years now, and I always had the best experience. The watches have always been as described/presented, shipping is outstanding - just think for a moment, 3 days from Singapore to Canada, and free, no less - while payment through PayPal is secure and convenient. have recommended the site to many friends who are interested in watches. Keep up the good work."
“Dear Customer,
We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Yes it is my 2nd time to purchase a watch (both Orient) from this website. Fast shipping to the USA. Love my watches."
“Dear Jhenr,
We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"This was my first order from creation watches & I didnt know what to expect, but the service exceeded all my expectations,
I purchased a ladies Citizen & a Gents Casio Edifice and paid by debit card on Friday evening,
On Saturday morning I received an order confirmation.
On Monday morning the watches were delivered by DHL.
That's some service from Singapore to Ireland over the weekend!
The watches were perfect well packed and as described.
The only downside was I had to pay customs and tax before delivery but that was in no way the fault of Creation Watches.
I will purchase again soon.
Many Thanks Ben. "
“Dear BEN,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
”
"I was able to find a watch that was out of stock in most places and for a reasonable price at CreationWatches. Shipping was free and extremely fast. I didn't realize at first that CreationWatches was in Singapore. Once I realized that, I was very surprised to see that I would have my new watch in only two days. The packaging was excellent and the watch is amazing. "
“Dear Sam,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Excellent quality product (I bought a Sekio SKX009J). It arrived in 3 days from Singapore. I knew I had to pay customs duty (£46), but they could have been more explicitly about it."
“Dear Customer,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"The watch arrived all the way from Singapore within two days of ordering and a day earlier than promised, which is excellent service. However, before it arrived I received a text from DHL informing me that I needed to pay an additional sum to cover VAT and import duty, which amounted to 32% of the price I was quoted when ordering. No mention of this was made at the point of purchase. I did think about cancelling the order, but even with these additional costs the overall price was ok. I'm just annoyed that these additional costs were not made clear before purchasing; they were mentioned on the confirmatory email received after ordering if you looked carefully (I didn't), but at that stage I was committed."
“Dear Customer,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Fantastic Price and very fast shipping. Absolutely love the Seiko SKX009 I got from Creation Watches. I have already begun recommending this store to friends."
“Dear Nicholas,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
A rep from CreationWatches.com, jasoncreationwatches, has responded:
“Dear Customer,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”