"Perfect brand new watches just as listed. Any 'ancillary charges' that other reviewers talk about are the customs fees of that customer's own countries, which no exporter is responsible for. When you order something from a foreign country, your local customs office will inspect the package and apply tarrifs, VAT, and duties as required by your country. I sell abroad a lot too, so it always gets me when I see complaints due to ignorance of the laws and regulations in one's own homeland."
"The watch dimensions shown on the website are not accurate! Please fix this for future shoppers. The site states diameter of 40.5mm (excluding crown) and 43mm (with crown). I measured the watch with a Mitutoyo Digimatic Caliper and the actual dimensions are 41.9mm (excluding crown) and 44.7mm (with crown)."
“Dear Customer,
We always try to give best service to our customers.
We regret for the inconvenience caused.
If you are not happy you can return watch back as we have 30 days return/exchange policy.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
”
"I have bought two watches from Creation Watches so far.
Orient Sun and Moon and Orient Ray II.
My experience is extremely good. Watches are brand new without any defect. They been well packed.
I have opted for air registered 14 days delivery in both transactions.
In first case I got the watch without nay additional tax payment, but with the second I was less lucky and I had to pay £18 for tax.
Off course that's not Creation Watches fault as tath's risk when you buy something outside EU. That international law. Hey Think that way - even you will pay additional tax you still have the watch cheaper that you will find it in UK.
so... Long story in short - I am happy and will buy another watch from them soon.
Cheers!"
“Dear blazemar,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Watches arrived in 5 days and are just awesome!"
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Great website for great priced watches. Would have been nice to be warned about import duties as was stung for further £26. Watch was a great buy and very happy."
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Love the watch, love the service provided by CreationWatches."
“Dear Customer,
We are pleased that you liked the experience and the watch. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"This is not my first Seiko 5, but I really love this particular watch face. Bracelet was adequate, but I much prefer a leather band, which I switched for. Was gaining about 40 seconds per day when I got it. Because I know how to regulate these automatic watches (check on You tube), I was able from the very first attempt to set it to keep time almost perfectly (+ 2 sec./day). Hope it will keep up.
When I purchased, website said it was can$121. with shipping included. At time of delivery, DHL collected $34. from me... not very happy about this surprise!
Very happy with the watch, but not sure if I would buy again at this price."
“Dear Darsenis,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Received my watch incredibly fast in fact I ordered a pair of boots from Germany the same day and I'm still awaiting delivery yet a package from Singapore gets her in a couple of days what I will say to buyers from the EU take into account the additional charge for tax as I had to pay approx €31 on top of the original purchase price of €73 taxes may vary country to country so just be aware of this I may have had second thoughts about purchasing had I read the fine detail regarding import charges,the watch was perfect genuine well packaged and I am pleased with it, as for creation watches they are trust worthy in that there goods are genuine and the delivery service is amazing "
“Dear Customer,
We are pleased that you liked experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"It was great to have the watch delivered fast and securely, really appreciate! Slightly disappointed with the ancillary charges of £23 - not sure whether it was highlighted on the web-site."
“Dear Sergey,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"I bought 2 watches till date from them. Had a pretty good experience"
“Dear Viswanadh,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"I'm happy as the watch turned up on time, brand new and well packed, but needed a new battery straight away - It's an old model diving watch so cost me £60 to get it replaced by Citizen as my local shop would not touch it. "
“Dear Askin,
We are sorry there was a problem with the watch you've purchased. Please have the watch serviced at the nearest Service centre listed in the warranty booklet (or nearest experienced watchmaker).
We always try to give best service to our customers. We regret any inconvenience caused.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
”
"I was hesitant dealing with overseas company but it couldn’t have went smoother, super fast shipping, great communication, great product delivered as advertised!!"
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"It took only 3 days before the package arrived at my address in US. Considering the Free shipping offered by the seller, this is one of the best delivery service of any kind of merchandise on a planet. Packing was well done and the watch arrived in a perfect condition. It is clear to me that people working at CreationWatchs love watches. Highly recommended."
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"You were always concerned about delivering the product in perfect condition. Thanks a lot fir that. "
“Dear Santos,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”
"Great Watch and Service as per usual from Creation Watches. I already purchased an SKX-007 from Raul and team sometime ago. I liked it so much I just bought an SKX-009 (Pepsi) for my brother. He loves it and is looking forward to wearing it. You can’t go wrong with Seiko pound for pound with in-house movement etc. I highly recommend Creation Watches and can confirm they are a legitimate and trustworthy company. Thanks a lot"
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
”
A rep from CreationWatches.com, jasoncreationwatches, has responded:
“Dear Customer,
We are pleased that you liked the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally”