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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2019-12-18

A very pleasant experience.

"Indeed, this was a very pleasant experience from placing the order to installing 4 new speakers. The order arrived 2 days earlier than expected. The included speaker brackets and wiring harnesses needed for my car made the install a snap. I finished installing all 4 speakers in my Lexus RX300 in less than one hour thanks to the free installation instructions specific to my car's make and model.

Crutchfield has won me as a lifetime customer!

Dave M.
"

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5/5

2019-12-18

Review

"Excellent, quick service. "

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5/5

2019-12-18

Easy

"Easy choice to buy from crutchfield when they offer so much in depth information and testing on all the equipment. Price was right!!! And not to mention the lifetime support "

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5/5

2019-12-17

Awesome

"I have never had a bad experience with Crutchfield. Thay have all been excellent. Every product has worked as expected or better and the support is great. I would give six stars if I could. "

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5/5

2019-12-17

Great deal

"Crutchfield was awesome.price was great and guaranteed 2 day delivery would of been great and on time if they didn't sit a a ups facility 30mins from my house for 4days?? Tracking the package ups was blaming it on bad weather forgetting I obviously only live 30mins away and weather wasn't a problem..once again crutchfield was awesome and fulfilled their end of the sale.."


5/5

2019-12-16

Excellent Tech Support

"The screen on my 2016 Camry died and I looked for a replacement. This is the 4th or 5th time I've bought replacement devices for my cars from Crutchfield. The replacement was not easy. The sparse documentation made it impossible to install without support. I contacted Crutchfield several times to iron out all the details and they were easy to reach and provided expert help each time. And they were always patient and pleasant and happy to help. Bravo!"

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5/5

2019-12-12

Great X-mas savings!

"Great site, easy to navigate and great prices."

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5/5

2019-12-12

Needed a radio for 1989 RX

" The OEM radio of my son's 1989 Mazda RX, does not work. So I thought I'd see if Crutchfield had one that fit and had the model updates my son enjoys. Sure enough they did Bluetooth and inputs and other features and very reasonable price. We see what like after Christmas when we install it and connect to the OEM CD player. Radio came when promise, held one due to a snow storm. But arrived in good order and last night 8:30 in evening! Well done to Crutchfield and UPS!"

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1/5

2019-12-11

Bad description

"said it fit it didn’t cost 10$ to return won’t use again"

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5/5

2019-12-10

Easy transaction

"Everything about the purchase was quick and easy. The wires I ordered arrived on time and in perfect condition. I am very happy with the customer service Crutchfield provides."

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5/5

2019-12-10

Sonos Speakers

"Always a pleasure buying from Crutchfield and their technical assistance is outstanding!!"

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5/5

2019-12-10

The gold standard of customer service!

"Crutchfield gives customer service done right. I am a repeat customer, and its always great products, great advice, great pricing, and great service. And you have to believe me, I wouldn't say it if it wasn't true!"

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5/5

2019-12-09

Great Mixer

"Discussed the purchase of our new mixer with Bob. He was very knowledgable and helpful in finalizing our choice of the Yamaha MG12 mixer. So far, it has been the perfect mix of features and cost for us."

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5/5

2019-12-09

Great company!

"This was the second time ordering from them and they have been fantastic both time's. "

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5/5

2019-12-08

Rock star service!

"I have never done business with a more professional support team. Everything from their automated phone system to their customer service professionals and particularly tech support. Best ever! Thanks to all that helped. "

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