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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2019-11-29

Always a positive experience

"I rely on Crutchfield for sound, informative, non-biased advice when making a audio-video purchase. The professional advice in conjunction with the after sale support is well worth spending what is only a small higher price compared to a big box store. I'll stick with success."


5/5

2019-11-29

Made my install as easy as it could be...

"I replaced my factory CD/Receiver in my 2013 Silverado, and added a tailgate handle bezel backup camera. I also purchased the "ready harness" and was well worth the extra money! Helped make my install a success with no hiccups at all! Thank you Crutchfield! "

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5/5

2019-11-28

From a Long Time Crutchfield Customer

"I was introduced to Crutchfield at about 16 yo doing audio installs for my friends and of course myself. They’ve always been very easy to work with and have the best selection out there. Navigating their website has become easier as the years go on and love how they set you up good when doing a car audio install; always making sure you have the right parts for the job. Thanks Crutchfield! "


4/5

2019-11-27

Great products, vehicle specific instructions need work

"Great job guys, but I tried to prepare for my install by taking a peak at the instructions and basically snip snap, cut this. Cut here and in reality it was simply trim 2 nubs off and that was it! Instructions didn’t mention anything about installing the adapter rings either, but way simple. In the end happy but ticked I went and bought an air saw and didn’t even need it. "

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5/5

2019-11-27

Great business to work with.

"Crutchfield has a great website and support if needed. The response after an order is placed is exceptional in that a follow up email is sent along with the installation instructions on the products ordered. This gives you a chance to look over what you've ordered and call or chat with the Crutchfield team to get support even before the product arrives and possibly save you some time if something was missing initially. "


5/5

2019-11-26

Awesome service

"Some websites will allow you to change the shipping After the order has actually been placed, or on the order page itself. For whatever reason that part wasn't clear to me. After placing the order I contacted them the next day, and they were able to update my order quickly and with no hassle.

The chat feature and being able to talk to an actual person when I was making my decision on what to buy was super helpful and was what sold me on buying from Crutchfield.
"

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5/5

2019-11-25

1st class customer support

"I can’t say enough about how good these folks are. They really know their stuff about car audio. "

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5/5

2019-11-24

Audiophiles at heart with a mobile bent for it.

"They are true audiophiles with a deep care and love for the products they sell."

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5/5

2019-11-23

Stereo Experts

"Even if you think that you got everything you need it is best to talk to one of there expert staff. I thought I knew what I wanted and ended up with a better deal than what I had picked. Support after purchase is also great! Will definitely buy from Crutchfield again"

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5/5

2019-11-22

Front door speakers, 2010 Buick Lucerne

"The purchase by phone was very smooth and Chad was helpful. I got email notices of shipment and tracking.

I was amazed with the exact fit of the mounting brackets included and the OEM wireed connectors made it a snap. I had thought I would need to drill holes but I was able to use the original hole as well!

Very impressed.
"


5/5

2019-11-21

SO Easy

"Bought a replacement radio for my 2003 F-150. The radio, a JVC, came complete with all installation parts necessary. It took about 90 minutes, including removing the old radio, rewiring the wiring harness and installing the new radio. Crutchfield made the whole experience easy and trouble free. "

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5/5

2019-11-18

Home Theater Upgrade

"I was upgrading our home theater to 4K. My Yamaha receiver, also from Crutchfield several years ago, did not support 4K. I upgraded to a Denon receiver and couldn't be happier! The Atmos surround sound is phenomenal! "

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5/5

2019-11-17

Best place to get sound equipment

"I was looking for a new radio for my truck and it told me exactly what would fit and gave me every single correct part for the new radio. This is the only place you should buy sound equipment from."

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5/5

2019-11-17

New sound for a 25yr old truck

"Great selection of equipment. I like fitment details. Everything fit as it should. The recommended installation kit for the deck and speakers made the install a breeze. Although I needed to purchase a short antenna extension cable because the plug on the new deck is on the opposite side. Speakers sound great. Now I just need a small sub."


5/5

2019-11-15

Very smooth

"It has been ages since I have shopped at Crutchfield. But realized how simple and nice it was. The description was perfect and the phone support was also very welcoming. "

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