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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

4/5

2019-12-07

Open box item.

" In like new condition. Lower price than brand new, I can not tell the difference from brand new."

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5/5

2019-12-06

Excellent as Always

"Shipping, process and packaging were excellent as always. I appreciate that a set of banana plugs were packaged by Crutchfield with the amplifier, as they weren't part of the purchase and I thought I was going to have to buy a pair before I could get everything hooked up. Greatly appreciate it!"

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5/5

2019-12-06

Klipsch RP-250s Review

"Product was everything that I expected. Sounds great and looks great. Seems that i get “lost in the sound” around me.

The only complaint i had was i called and Crutchfield didn’t seem to know if there was any threaded mount on the back. The images need to be updated on the back.

FYI there is a thread mount on the bottom back of the speaker.
"

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5/5

2019-12-05

Customer support

"You guys are always on your game.
I am never disappointed!!!
"

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5/5

2019-12-04

Return Customer

"I prefer to support Crutchfield over large box retailers even if some of my purchases are a few $$ more. They have yet to disappoint because they know their products, produce helpful and informative content, usually have what I am looking for and are mostly competitive with price. I have purchased a full entertainment system in the past and most recently a turntable and powered speakers for my daughter. "

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5/5

2019-12-04

So glad we went with this company! BEST SERVICE ever!

"Our tv went out the day before Thanksgiving. Instead of pounding the pavement with the Black Friday crowd I decided to go online for the first time for this bigger purchase. Best decision ever! It was between Crutchfield and another company up north. I didn’t have to research very long to make my decision. I went with the family-based instead of big box. It arrived Tuesday morning safe and sound. The perfect company, the perfect TV and shipping."

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5/5

2019-12-03

After several purchases I still find Crutchfield to be an excellent vendor.

"The combination of good service, fair prices, on line help is enough reason to deal with this company. I also am impressed with the wiring harness's made available when changing audio equipment. It makes installation very simple. A Do it your self person can pretty much accomplish any installation with the very clear and excellent harnesses provided."

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5/5

2019-12-03

Good product, pricing and shipping was super fast

"Good product, pricing and shipping was super fast"


3/5

2019-12-02

Slow delivery status

"No delivery status has been communicated. Website indicates order review and processing. No communication of expected ship date or other status has been provided. "


5/5

2019-12-02

best company out there

"I have been a repeat customer with crutchfield and it is because of their excellent customer support and tech support. there is no one else like them. will be back time and time again."

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5/5

2019-12-02

Great people to deal with.

"Installed Polk theater system. No problems. Products were double packaged and had no damage. Quick delivery. Also received quick advice for matched center speaker."


5/5

2019-12-01

Like having a valet handle everything

"I ordered an amplifier and a set of speakers plus cables to replace an old setup. This was on a Sunday night. The UPS guy showed up on Wednesday afternoon and put the boxes in my apartment. Easy setup and great gear. Absolutely delighted."

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5/5

2019-12-01

Thumbs up

"Excellent, fast, great price.
Excellent tutorial videos for installation.
Look no where else.
"


5/5

2019-12-01

Best customer service

"The customer service is just amazing. They response to my email is short period. Not like other online stores, cruthcfield customer service is on the top of the list. They will take care of you. Shipping and price are great. I highly recommend crutchfield to everybody"

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5/5

2019-11-30

PSB Imagine T Floorstanding Speakers Purchase

"This is my second purchase from Crutchfield. First of all, I am definitely pleased with the selection of home audio gear that Crutchfield has to offer and of course the free shipping. This time around I purchased the PSB Imagine T floorstanding speakers. I have been wanting to get some PSB gear for a while based on the accolades and general owner satisfaction (not to mention that they measure very neutral). I purchased one new speaker and one "scratch&dent" outlet speaker since this was the only way to get the cabinet finish I desired (this model has been recently discontinued). The "scratch&dent" speaker is essentially flawless as far as I can tell. They arrived on time (and no mishaps with UPS, ;)). I installed them in my listening room. They sound as good or better than I was hoping. Another satisfied customer!"

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